Director, Customer Service Jobs in Toronto, ON

Join a team that's shaping the future of customer operations, enhancing engagement and compliance. Drive transformation and operational excellence across service delivery, using data-driven insights t...

Transform our operational strategies by leading initiatives that enhance efficiency and drive success across teams, ensuring alignment with corporate objectives while fostering a culture of innovation...

Shape the future of service provider marketing by owning Jobber's AI-driven Marketing Agent. Lead product vision and execution, guiding a team to enhance customer outreach and drive measurable busines...

Lead the optimization of large-scale warehouse operations by guiding a robust team, ensuring superior customer service and efficiency, while maintaining high standards of safety and accuracy within an...

Shape the future of logistics by overseeing vast distribution operations, leading a dynamic team, and ensuring seamless execution in a fast-paced environment. Drive efficiency and excellence through s...

Lead the Customer Success organization to enhance customer engagement, drive renewals, and maximize value realization across diverse segments through strategic execution and cross-functional collabora...

Lead the charge in driving revenue and client engagement for technology delivery. Collaborate closely with technical teams to shape solutions and ensure project success within integration and engineer...

Transform project delivery by overseeing program management, fostering client relationships, and leading teams. Drive profitability and ensure projects align with strategic goals while meeting complia...

Create a structured approach for managing and delivering customer experience projects. This leadership role focuses on aligning corporate and divisional goals, driving effective governance, and boosti...

Elevate workforce relations through strategic leadership in employee and labour relations, occupational health, and disability management, enhancing organizational effectiveness and employee experienc...

Lead CRM initiatives, enhancing customer experience and driving data-driven strategies. Collaborate cross-functionally to align tech and operational goals, ensuring measurable business value and scala...

Transform the customer support landscape by leading and innovating support teams, enhancing operational excellence, and driving exceptional service delivery to strengthen customer relationships and sa...

Transform customer experiences by managing high-stakes escalations, safeguarding brand integrity, and driving strategic solutions. Lead cross-functional collaborations to ensure exceptional outcomes w...

Elevate environmental, health, and safety compliance through strategic leadership and support across multiple business units, ensuring effective program execution and fostering talent development with...

Engineer operational excellence within warehousing; lead efforts to improve efficiency and support onboarding in new markets across the network. Drive strategic initiatives, leveraging technology to o...

Drive procurement leadership by managing sourcing strategies, vendor compliance, and continuous improvement initiatives while leading client transitions and optimizing supplier performance across dive...

Lead the Customer Development organization to execute strategies driving sales growth and brand trust across channels, ensuring alignment with local and global objectives. Collaborate with cross-funct...

Join a dynamic team to lead sales strategy and performance across a portfolio of hotels. Drive revenue growth, develop high-performing teams, and foster relationships with key stakeholders in a fast-p...

Innovate merchandising strategies to elevate customer experiences and maximize profitability across diverse categories. Lead supplier management and financial planning while optimizing inventory and p...

Unlock potential by leading patient access operations to ensure accurate intakes, manage workflows, and resolve access barriers while driving performance improvements and staff development across cros...

Serve as a pivotal leader in operations, driving strategy and performance improvement while enhancing employee engagement and customer satisfaction across the division. Mentor teams, optimize processe...

Lead the charge in shaping high-performing teams to drive operational excellence and a member-first culture across a diverse region. Empower talent development while fostering accountability and engag...

Lead integrated campaigns by guiding cross-functional teams and managing client relationships. Drive strategic growth through performance insights and effective budget oversight while fostering high t...

Lead the charge in shaping quality excellence and operational success. Drive a proactive quality culture ensuring product reliability, compliance, and customer satisfaction while coaching and developi...

Drive the transformation and scalability of customer service operations, ensuring consistency and enhanced customer experiences across various sectors. Oversee implementation of advanced technologies...