Job DescriptionSUMMARY The Director, Strategic Sourcing (Operations) is accountable for providing procurement leadership and direction of the following: New Client business pursuits and client transitions, vendor set up and compliance, Oracle purchase order administration, Central Contract repository, Procurement Procedures and Work instructions, Supplier contract execution. The role is also accountable for Procurement Governance and the following reporting: Risk/quality, Glidepath Savings and Supplier Performance Reporting.
In addition, the individual in this role is also accountable for identifying and implementing Continuous Improvement opportunities and achieving greater efficiencies for activities managed. This role also includes the responsibility for the life cycle management of assigned supplier agreements.
KEY DUTIES & RESPONSIBILITIES New Client RFP Pursuits and Transitions (Client Engagements and Client Disengagement)
- Leading Role in New Business pursuits for procurement support developing bid content to support marketing and new business pursuits
- Leading Role with New Client Transition Strategy discussions to provide outsourcing and supplier risk management subject matter expert to Client and BGIS pursuit team, including leading commercial outsourcing practices, related regulatory and policy knowledge and supplier risk determination and controls design
- Oversees and directs procurement activity (Communications, Vendors, Contracts) for client transitions
- Leads the development of the procurement plan in collaboration with the client and internal BGIS team members
- Oversees the end-to-end procurement activities in a client transition
Compliance and Vendor Set-Up and Monitor
- Lead discussions and provide advise/guidance to BGIS for third party compliance contracting
- Accountable for all supplier qualification, resolve issues in collaboration with concerned parties
- Reviews and approves vendor set up and vendor information changes
- Accountable for the periodic review and action for high bribery risk vendors
- Accountable for the Master Vendor List review, analyze and action supplier appropriateness
- Responsible for procurement records in accordance with applicable document retention policy
- Accountable for the deactivation of vendors in collaboration with client operations team members
- Accountable for Purchasing Card Administration and related issues
- Ensure organization is measured and maintains compliance to sourcing policies, procedures and processes
- Review policies and processes and ensure they are up-to-date and relevant which entails ongoing learning and training
Procurement Systems and Tools
- Accountable for the establishment, maintenance and improvement of a contract management database
- Accountable for the Oracle Purchase Order Administration supporting BGIS Client Groups (excepting where the client accounts have assigned resources)
- Lead the development of all regular management reports for the Enterprise Risk Management Program including establishing appropriate templates, securing input/content from all affected areas
- Quality Assurance - develop and maintain a quality assurance program for the governance to the Sourcing Policies and procedures and in line with the Enterprise Risk Management Program
- Accountable for the detailed understanding of and providing advice/guidance and reporting on tools used to manage sourcing activities:
- HUB and Pipeline and Contract Execution;
- Vendor Qualification;
- PCard Dashboard;
- Sourcing Dashboard;
- Glidepath unique to each Client Account.
Governance and Risk
- Accountable to ensure that the Quality Management Systems documentation framework for Brookfield Global Integrated Solutions including policy, process, procedure, forms and guidelines is followed
- Risk and Policy Oversight - through an oversight framework, maintain and provide regular monitoring of compliance by Sourcing to BGIS Risk Management Program and Policy
- Lead and refine risk approaches within the function / process or related functions / processes by ensuring required policies, processes and controls are implemented and adhered to
- Verify adherence to policies and procedures by all team members
- Accountable for the maintenance of accurate and complete records for audit in accordance with policies and procedures
- Lead the review of audit documentation
- Accountable for Supplier Financial Due Diligence as it applies within the organization and on-going supplier management
Environment and Sustainability
- Monitor and report on the performance of sustainable procurement initiatives and major services agreements
- Accountable to enhance and advance supplier sustainability and diversity strategy through Sourcing in support of BGIS and Client Account Teams, including tracking and measuring
- Leads the identification and implementation of performance measurement and management metrics to measure supplier performance
Training Lead
- Accountable to communicate, brief and train on changes in sourcing policies, processes and work instructions
- Lead discussions that provide subject matter expertise on sourcing risk including policy and processes, key risk areas and controls
- Sourcing related training /awareness needs for the BGIS client accounts that is both employee and customer focused;
Continuous Improvement
- Recommends, develops and executes strategies to achieve greater efficiencies and effectiveness
- Develops, recommends, modifies and implements process, tools and technologies including in supplier qualification process and tools
Vendor Qualification & Set Up Process
- Reviews and approves vendor set up and vendor information changes
Decision Making Capacity
- Develop procurement approaches that yield highest client and BGIS value; ability to develop and format compelling business cases; Approaches and process impact BGIS cost of procurement, team effectiveness and client satisfaction
- Negotiate and interpret contracts on behalf of BGIS and clients impacting: BGIS financial risk, adherence to Client contractual obligations, term of agreement and exit provisions, client service satisfaction, cost to client; with support available make decisions with respect to best approach toward contracts
People Leadership
- Provides people leadership to individual contributors
- Accountable for employee engagement, development and performance management, hiring and retention, compensation recommendations
- Complete performance management plans for all employees
- Ensure adherence to all aspects of BGIS Values
KNOWLEDGE & SKILLS - Minimum of 10 years of work-related experience
- University graduation or professional certification (e.g. P. Eng, CMA, CGA or equivalent courses)
- In-depth knowledge of strategic sourcing requirements and practices. Maintains current knowledge
- Expert outsourcing knowledge
- Exceptional leadership skills and ability to influence multiple concerned parties and engage their support and consensus
- Exceptional implementation and management skills
- Exceptional conflict management / resolution skills
- Highly advanced written and verbal communication skills - executive report writing
- Highly advanced knowledge and application of supplier qualification and set up process and legislative requirements
- Fully proficient at developing and executing category management strategies and plans
- Ability to manage multiple projects simultaneously
- Ability to develop and execute supplier contract agreements
- Highly advanced with the ability to become engaged in issues outside of direct experience, quickly and effectively grasp key process elements and lead discussion with other concerned parties to determine root cause issues and make added-value policy and process recommendations and changes
- Team facilitation, management, and leadership experience and demonstrated ability to lead teams
- Highly advanced analytical and problem solving skills
- Advanced competency in MS Office applications.
- Highly advanced influence, persuasion and negotiation skills
- High degree of business ethics and accountability
- High degree of client service orientation
- Possesses a team spirit and strong collaboration
- Exceptional interpersonal skills
- Tenacity to overcome challenges to deliver on commitments
- French language proficiency, would be considered an asset
Licenses and/or Professional Accreditation
- Supply Chain Management Professional Designation
This is a regular, full-time position with a salary range of $110,770 - $138,463 per annum. The starting salary will be based on the successful candidate's competencies, including but not limited to experience, education, professional designations and performance related to this role.
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