Director, Customer Service Jobs in Waltham, MA

Join a team that's dedicated to enhancing service quality and customer satisfaction while leading and developing a regional team. Drive aftermarket growth, optimize operations, and leverage data for i...

Join a team that's redefining credit strategy and accounts receivable, overseeing risk management, optimizing cash flow, and leading collections while driving collaboration across functions to support...

Drive client relationships and team performance while managing operations, promoting business development, and ensuring compliance with standards. Lead a committed team to achieve strategic goals and...

Elevate the analytics agenda by leading a high-performing team to drive strategic insights across Marketing, Sales, and Finance, influencing key business decisions and fostering a culture of data-driv...

Lead the charge in managing a talented team, driving successful commercial real estate transactions and ensuring alignment with client goals through effective negotiation and strategy implementation...

Drive strategic new logo acquisition across the East region, leading a team of sellers to close complex enterprise deals. Collaborate cross-functionally to enhance market reach and deliver tailored so...

Grow your career with a dynamic team driving revenue through strategic enterprise sales. Own the sales cycle for a leading freight platform by connecting with key stakeholders and navigating complex p...

Pioneer customer retention strategies while leading dynamic teams to enhance save rates, reduce churn, and achieve revenue goals across inbound and outbound operations. Collaborate cross-functionally...

Lead and optimize the order-to-cash cycle, driving process improvements and strategic credit management while managing a small team to enhance cash flow and reduce financial risks across multiple busi...

Transform the service experience by leading innovation in intelligent virtual agents and contact center platforms while overseeing technology integration and team development to enhance operational ou...

Drive the evolution of global security consulting delivery, ensuring high-quality execution and strong client outcomes. Lead diverse teams, enhance operational efficiency, and align strategy with cust...

Empower innovative supply chain solutions by developing competitive designs, optimizing warehouse operations, and enhancing P&L performance through effective cross-functional leadership and continuous...

Pioneer innovative strategies to achieve client success while leading a dynamic team in delivering comprehensive solutions, fostering transformations, and managing growth within the manufacturing doma...

Advance global procurement initiatives by leading sourcing strategies for MRO and automotive parts. Drive operational excellence, enhance supplier relationships, and ensure compliance while achieving...

Engage in transformative sales strategies to empower organizations by leveraging innovative SaaS solutions. Collaborate cross-functionally to optimize product messaging and ensure revenue growth in a...

Shape operations and customer partnerships in a high-impact role, leading complex JDM and Systems Integration programs. Drive strategic initiatives, ensure flawless execution across teams, and develop...

Shape the financial strategy of Product & Services by integrating key business insights into cohesive narratives that drive effective resource allocation and enhance overall operational performance ac...

Join a team that's redefining design excellence across a vast portfolio. Leverage your leadership skills to elevate quality, shape environments, and collaborate with diverse stakeholders in a fast-pac...

Elevate your career by leading HR strategies and initiatives across Distribution Centers. Collaborate closely with senior leadership to enhance talent development, engagement, and retention in line wi...

Accelerate growth by leading a vibrant team in delivering exceptional guest services, driving sales, and ensuring operational excellence in a fast-paced environment while fostering a positive and acco...

Lead cross-functional alignment to optimize revenue operations and enhance forecasting accuracy. Drive initiatives to boost pipeline performance and streamline go-to-market processes, empowering teams...

Lead high-impact delivery teams as a Senior Manager, driving strategic initiatives and fostering agile excellence across the organization. Collaborate with stakeholders to align on objectives and ensu...

Elevate the U.S. distribution strategy as a key leader, enhancing patient access and optimizing commercial value within the specialty pharmaceutical sector. Drive initiatives across trade operations w...

Lead the charge in driving software sales for healthcare solutions with a focus on claims administration. Collaborate with internal teams to optimize strategies and exceed expectations in a fast-paced...

Champion a high-performing service team across multiple facilities to ensure operational excellence and exceptional customer experiences while driving employee development and compliance with company...