PhotoShelter

Revenue Operations Director

PhotoShelter$125K — $145K *
US-AnywhereRemote in United States
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6-10 years in Revenue or Sales Operations, preferably in PE-backed SaaS or tech sectors.
  • Proven ability in forecasting and pipeline management, ideally for a team of 10+ sales reps.
  • Strong communication skills to engage both technical and non-technical teams.
  • Familiarity with SaaS revenue models and metrics, especially forecasting and pipeline analysis.
  • Experience with tools like Salesforce, Gong, and billing systems like Zuora.

Responsibilities

  • Own company-wide revenue forecasting in collaboration with Sales and Finance.
  • Enhance forecast accuracy and address pipeline risks with actionable solutions.
  • Define lead routing, performance benchmarks, and analyze funnel health.
  • Design and optimize revenue processes across Marketing, Sales, and Customer Success.
  • Provide clear insights to executive leadership from revenue data for strategic decisions.
  • Align definitions and responsibilities across teams to improve operational efficiency.
  • Lead a team focusing on RevOps functions, ensuring high-impact work is prioritized.

Benefits

  • Opportunity for career growth within a scaling team focused on innovative SaaS solutions.
  • Engagement with industry creatives like photographers and videographers.
  • Comprehensive benefits package including 401(k) match and extensive insurance coverage.
  • Generous PTO and flexible work options for a better work-life balance.
Full Job Description
We are seeking a Revenue Operations Director to own the performance, predictability, and scalability of our go-to-market engine. This role is responsible for aligning Sales, Marketing, Customer Success, and Finance around a single source of truth for revenue. You will lead forecasting, pipeline management, and GTM process design, ensuring we can efficiently scale to our next stage of growth.

Key Responsibilities
  • Forecasting & Revenue Predictability
    • Own company-wide revenue forecasting in partnership with Sales and Finance
    • Improve forecast accuracy and consistency across teams
    • Identify risks and gaps in pipeline and provide actionable recommendations
    • Align CRM forecasting with financial planning models
  • Pipeline Health & Performance
    • Define and enforce lead routing, lead and pipeline stage criteria, and conversion benchmarks
    • Analyze funnel performance and identify bottlenecks
    • Drive initiatives to improve conversion rates and sales efficiency
    • Establish clear pipeline coverage and performance targets
  • GTM Process Design (Lead-to-Cash)
    • Design and optimize end-to-end revenue processes across Marketing, Sales, and Customer Success, covering both inbound and outbound processes
    • Ensure alignment across teams on definitions, handoffs, and accountability
    • Continuously reduce friction and improve rep productivity
  • Revenue Insights & Executive Reporting
    • Deliver clear, actionable insights to executive leadership
    • Translate data into decisions (not just dashboards)
    • Provide visibility into pipeline health, forecast risk, and productivity
  • Cross-Functional Alignment
    • Act as the connective tissue between Sales, Marketing, Customer Success, and Finance
    • Drive consistency in metrics, definitions, and reporting
    • Facilitate regular revenue reviews and performance discussions
  • Team Leadership & Operational Scale
    • Lead and develop a RevOps team including systems and Salesforce/billing specialists and a Deal Desk function
    • Set priorities and ensure focus on high-impact work
    • Balance strategic initiatives with operational excellence
  • Tooling & Systems Governance
    • Own the RevOps tech stack strategy and roadmap
    • Ensure systems support business needs without unnecessary complexity
    • Evaluate tool ROI and eliminate inefficiencies
  • Additional Sales and Finance Support
    • Assist with rep quota modeling and capacity planning
    • Support Sales Leadership and Finance with rep comp plan modeling and execution
    • Work with Sales Leadership on Account assignment / territory planning

Requirements

What You'll Bring to the Table:
  • Experience: 6-10 years in Revenue Operations or Sales Operations, ideally in PE-backed SaaS, technology, or digital asset management platforms. Proven ownership of forecasting and pipeline management for a sales team of at least 10 reps. Experience partnering with executive and sales leadership.
  • Leadership and Communication: Excellent communication skills across technical and non-technical teams. Comfortable operating in ambiguity and scaling environments. Strong prioritization and decision-making skills.
  • Core Capabilities: Strong understanding of SaaS revenue models and metrics. Deep experience with forecasting and pipeline analysis. Systems thinker with end-to-end GTM understanding. Data-driven decision maker.
  • Technical Familiarity: Extensive experience with various GTM tools, including Salesforce, Gong, Qualified, Outreach, ZoomInfo etc. Understanding of billing systems like Zuora and Marketo beneficial.
  • Results-Oriented: A self-starter who thrives on hitting targets and driving business growth.

Benefits

What We Offer:
  • The ability to grow within a scaling team and develop rich experience supporting teams selling cutting-edge SaaS solutions to enterprise and Fortune 1000 organizations.
  • Daily visual inspiration and media industry enablement through exposure to amazing photographers, videographers, and storytellers who use our tools.
  • Comprehensive Benefits. Competitive annual base salary ($125k-$145k, salary based on factors such as work location, experience, etc.), 401(k) with company match, robust insurance coverage (medical, dental, vision, life), generous PTO plus company holidays, flexible hybrid and remote work options, commuter benefits, and more!


About PhotoShelter

PhotoShelter is a photography company that provides cloud-based services for photographers. The company's services include image storage, website creation, and e-commerce. PhotoShelter's platform is used by professional photographers, photo agencies, and media companies. The company was founded in 2005 and is headquartered in New York, New York.
Learn more about PhotoShelter
Size
100 employees
Industry
Founded
2005

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