Director, Customer Service Jobs in Toronto, ON

Lead impactful communication initiatives while fostering customer engagement. Develop strategies to translate complex service information into clear messages, collaborating cross-functionally to enhan...

Champion customer growth by driving innovative Digital and Data solutions. Develop strategies to enhance partnerships while leading cross-functional initiatives, boosting retention, and maximizing new...

Champion the evolution of our Salesforce ecosystem by leading architecture, integration, and custom development. Drive platform reliability and scalability while collaborating with cross-functional te...

Join a dynamic leadership team to operationalize and execute strategic initiatives while driving enterprise-wide transformation. This role combines strategy execution with strong program management to...

Help us redefine technical support by owning high-impact escalations, leveraging AI tools, and mentoring junior team members. Collaborate across departments to enhance customer experience. Your expert...

Transform pharmacy services by spearheading operations, fostering team growth, and enhancing patient outcomes. Drive business growth and ensure compliance in a fast-paced environment while collaborati...

Shape the future of customer relationships by developing strategic business plans and driving key performance indicators. Collaborate with cross-functional teams to negotiate, analyze, and manage cust...

Accelerate progress at our firm by driving strategic sales enablement initiatives. Collaborate with leadership to develop compelling narratives and enhance sales effectiveness, leveraging innovative t...

Empower client success by leading a dynamic service delivery team, ensuring effective project management and stakeholder engagement to drive strategic client initiatives and system enhancements...

Engage with top financial institutions to identify and close complex Risk sales opportunities while partnering with Account Executives. Utilize industry expertise to drive sales strategies, enhance cu...

Elevate search performance by leading integrated campaigns and mentoring a team. Drive strategy in SEM and SEO for prominent clients in healthcare, ensuring outstanding results and client satisfaction...

Transform the media buying landscape by leveraging data and relationships. Drive positive client outcomes by managing high-impact campaigns across digital platforms and fostering partnerships that max...

Lead the charge in driving strategic projects and business development initiatives, ensuring effective management, stakeholder collaboration, and innovative solutions to elevate operational success an...

Elevate your career by leading enablement strategies that enhance enterprise sales growth, customer success, and operational excellence. Collaborate with cross-functional teams to drive impactful solu...

Create exceptional user experiences by owning the Agent UI, Control UI, and Active Listening UX. Collaborate with design and engineering to enhance agent and supervisor interactions with optimized rea...

Unlock potential by leading financial planning and analysis for a diverse travel portfolio, shaping strategic insights and performance management. Collaborate with senior leaders to drive decision-mak...

Unlock potential by leading retail and loyalty programs through strategic product ownership and Agile methodologies to enhance customer engagement and optimize omnichannel experiences...

Lead complex client engagements across data, AI, and tech transformation initiatives. Oversee lifecycle from proposal to delivery, ensuring alignment with business objectives and driving client relati...

Lead the charge in expanding Merchant Central globally by integrating strategic processors and driving international market launches. Own the product roadmap and collaborate across teams to ensure suc...

Tackle international market expansion as you lead the global launch of SaaS products. Own the strategy, drive integrations, and collaborate cross-functionally to establish a strong presence in Canada...

Lead the charge in finance strategy and operations, managing a team to drive budgeting, forecasting, and reporting activities while ensuring compliance and operational efficiency in financial policies...

Innovate pricing strategies that maximize revenue through analysis and project leadership. Collaborate on complex pricing initiatives, enhance operations, and contribute to compliance and optimization...

Join our dynamic team to drive strategic category management, enhance vendor relations, and optimize product assortment. Utilize your entrepreneurial skills to boost market share and customer loyalty...

Drive service-based development projects by collaborating with clients, engineers, and stakeholders to define product requirements and ensure deliverables align with business objectives, enhancing the...

Drive the visual narrative of our digital ecosystem, shaping cohesive design strategies across platforms while leading a talented design team. Collaborate cross-functionally to create user-centric exp...