Director, Customer Service Jobs in Toronto, ON

Champion customer-centric transformation by leading cross-functional teams to implement a journey-led operating model that drives measurable outcomes and optimizes customer experiences across all touc...

Unlock potential by leading integrated marketing initiatives, managing client relationships, and coaching teams in a dynamic environment. Ensure project success through strategic direction and financi...

Transform customer operations by leading global vendor strategies, enhancing service delivery, and driving operational excellence in a fast-paced fintech environment. Collaborate cross-functionally to...

Join a team that's defining market strategies and elevating procurement narratives. You will lead product marketing efforts, guide a team, and leverage data-driven insights to drive impactful messagin...

Accelerate progress at construction sites by building strong client partnerships. As a key account manager, you'll drive sales and enhance customer satisfaction through expert consultations and tailor...

Champion daily merchant boarding, underwriting, and risk operations while enhancing efficiency and control. Lead a high-performing team, modernize processes, and operationalize data insights for impro...

Manage the Order Management Systems platform to ensure accurate orders flow from capture to settlement, while optimizing internal tools and supporting downstream teams to enhance operational efficienc...

Drive the strategic management of real estate and facilities across a retail network, ensuring optimal site selection, lease management, and construction oversight while leading a high-performing team...

Empower the sales organization by leading strategic initiatives, driving technology adoption, and leveraging data analytics. You will oversee operations, enhance productivity, and identify growth oppo...

Champion client growth through strategic analytics and product innovation, driving insights and engagement with top clients. Collaborate cross-functionally to enhance product offerings, while serving...

Transform strategic AI initiatives into actionable delivery plans, ensuring collaboration across multiple teams. Lead technical execution, stakeholder management, and governance for large-scale projec...

Lead the definition and scaling of enterprise transportation processes and technology. Drive strategic alignment of capabilities and investments while enhancing operational models for improved service...

Champion customer engagement by leading comprehensive programs that connect product and go-to-market teams. Drive insights from managed customers to refine products and enhance launch readiness across...

Transform employee engagement by leading dynamic communications strategies across the organization. Collaborate with senior leaders to influence culture and improve communication effectiveness using i...

Lead the charge in healthcare solutions consulting as you drive strategic growth, collaborate with industry leaders, and deliver tailored business solutions to meet evolving client needs in a fast-pac...

Join a team that's driving growth in healthcare solutions through strategic consulting and collaboration. Utilize your expertise to understand client needs, deliver innovative solutions and foster lon...

Lead medium to large-scale projects with a focus on quality delivery, risk management, and customer satisfaction, while mentoring junior team members to achieve project success and ensure alignment wi...

Take ownership of customer retention and growth, leading a transformation of post-sales with AI-driven strategies to enhance customer experiences and drive expansion while reducing churn through proac...

Champion the presales cycle, collaborating with cross-functional teams to design innovative application management solutions that foster long-term client success, while driving strategic engagements t...

Own and drive the omni-channel retention strategy as you lead CRM initiatives including email, SMS, and loyalty programs. Collaborate with marketing teams to enhance customer relationships and maximiz...

Drive successful regional sales execution and performance through leadership, strategy implementation, and operational excellence. Build and inspire high-performing teams focused on sustainable growth...

Shape the future of integrated media strategies by leading a dynamic team to optimize cross-channel investments for major CPG clients, driving performance with data-driven insights and strategic direc...

Unlock potential by redefining the content marketing strategy for an AI-first e-commerce platform, enhancing customer engagement and establishing brand authority across multiple channels while oversee...

Tackle complex digital sales initiatives in healthcare, driving portfolio growth and strategic collaborations to enhance customer engagement and meet business objectives. Focus on multi-region sales s...

Join a dynamic warehouse team and enhance your leadership skills through hands-on operations, driving productivity and safety in a fast-paced, impactful environment. Develop your team while advancing...