Director, Customer Service Jobs in Toronto, ON

Seeking a strategic Director of Integrated Marketing to spearhead growth initiatives through enterprise and account-based marketing, leading a multi-channel approach and collaborating across various t...

Oversee client relations and account managers to ensure exceptional service, retention, and growth. Drive operational excellence and continuous improvement while collaborating with various departments...

Lead and innovate within a high-impact Customer Success team, driving retention and growth across diverse portfolios. Collaborate with internal stakeholders to enhance customer experiences and foster...

Engage with clients and oversee service delivery teams to ensure seamless operations, manage SLAs, and resolve incidents effectively. Build strong client relationships while coordinating resources acr...

Lead the charge in cultivating client partnerships by leveraging strategic insights and creative solutions. Drive accountability within the team and ensure exceptional service delivery, profitability...

Inspire client relationships and team collaboration to drive strategic insights and enhance campaign results while overseeing project delivery, profitability, and business growth in a dynamic environm...

Build and lead a high-performing Customer Support team, enhancing processes and supporting complex inquiries. Cultivate a culture that emphasizes empathy, accountability, and technical proficiency in...

Drive strategic market opportunities for managed services, overseeing product messaging, launches, and cross-functional collaboration. Elevate the portfolio's impact through market insights and enable...

Champion the evolution of our e-commerce and customer care to enhance user engagement, sales and brand loyalty, leading cross-functional teams in delivering exceptional online experiences and optimizi...

Champion revenue growth by leading a sales team to foster client relationships, strategize for market expansion, and achieve profitability targets in a dynamic industrial environment. Unlock potential...

Lead commercial governance for major projects, ensuring financial performance, risk management, and compliance. Collaborate with project teams to effectively manage contracts and subcontractor relatio...

Drive commercial excellence by providing oversight and leadership for high-stakes projects, ensuring adherence to contractual obligations, financial performance, and risks management. Enhance operatio...

Join a team that's dedicated to enhancing public transit through strategic partner relationships. Drive impactful outcomes by managing high-value accounts and leveraging data for growth in a collabora...

Join a team that's shaping the narrative of an industry leader by defining and executing innovative marketing and communications strategies to enhance visibility and reputation across North America. E...

Drive impactful customer success within our Scaled team by leading, coaching, and inspiring members to optimize client engagement and satisfaction, ensuring measurable value and improving operational...

Drive customer satisfaction by investigating complaints and enhancing product quality. Collaborate cross-functionally to implement corrective actions, leveraging data analysis to inform quality improv...

Lead the facilities management strategy, ensuring operational excellence and best-in-class services across multiple regions and diverse properties. Drive standards, optimize performance, and enhance b...

Elevate customer success through strategic solutions and exceptional support. As a crucial contact for key accounts, you'll streamline operations and drive satisfaction in a fast-paced environment, en...

Champion strategic client partnerships, drive account growth, and lead a high-performing team to ensure sustainable success while balancing client needs and business objectives in a dynamic environmen...

Drive strategic financial leadership across multi-entity operations, enhancing reporting and governance while fostering operational excellence and team development to support organizational growth in...

Elevate your career by leading growth initiatives in money movement services. Manage pivotal client relationships, enhance sales pipelines, and collaborate cross-functionally to drive transaction volu...

Drive global employee relations strategy, enhance workplace governance, and lead investigations to ensure a positive employee experience while managing employment risk across multiple jurisdictions...

Join a dynamic team to lead innovative client care operations, enhancing service quality and client satisfaction through data-driven strategies and a modern service model...

Pioneer legal strategies by supporting operational decisions and mitigating risks through strategic advice on real estate, leasing, and development matters, while leading teams and navigating regulato...

Tackle the challenge of leading our Product organization. Guide a team in establishing a robust product operating system while maintaining high standards in product judgment and decision-making across...