Director, Customer Service Jobs in Toronto, ON

Lead the charge in driving operational excellence by enhancing processes across the organization. Collaborate with cross-functional teams to implement Lean Six Sigma methodologies, ensuring continuous...

Build and lead a robust Vendor Management Office, overseeing vendor relationships, risk management, and contract execution to enhance service delivery and compliance across the organization, while fos...

Lead a dynamic team focused on enhancing client relationships and operational excellence. Drive strategic initiatives to improve service delivery and engage clients effectively while maintaining accou...

Drive the execution of the Automotive Finance channel, leading a sales team, enhancing dealer relations, and achieving growth and profitability goals while ensuring an exceptional Member experience ac...

Transform and lead IT operations, ensuring security, scalability, and operational excellence. Drive strategic initiatives and manage a dynamic team to enhance internal support and infrastructure for a...

Transform client engagements with innovative cybersecurity solutions in NERC compliance. Lead project teams, drive business development, and enhance client relationships to ensure successful outcomes...

Lead the charge in enhancing client cybersecurity and NERC compliance solutions. Drive business development and project execution while mentoring team members to ensure quality outcomes across Canada...

Drive operational excellence by leading project management for energy solutions, ensuring adherence to codes and safety standards, while fostering strong stakeholder relationships and managing a team...

Innovate your career as you lead strategic client partnerships, ensuring sustainable account performance and growth. Drive team direction and delivery while aligning client needs with business objecti...

Advance customer success by leading project implementation efforts, ensuring quality and governance. Build strong relationships with major accounts while collaborating with sales and project teams to...

Lead the charge in developing and executing targeted ABM campaigns to enhance cross-sell opportunities and product adoption, collaborating closely with sales and customer success to leverage data and...

Discover a vital role in enhancing customer experiences through quality assurance. Lead a team in executing the QA strategy across various channels, ensuring alignment with corporate standards while d...

Transform complex multi-stakeholder transactions through driving clarity and collaboration, while ensuring financeable agreements and scalable operations. This high-visibility role accelerates deal ve...

Lead strategic promotions and loyalty initiatives to drive customer growth, engagement, and long-term value while optimizing marketing technology and analytics across diverse customer channels...

Transform product operations by leading cross-functional teams, enhancing operational models and playbooks, and driving strategic alignment across a dynamic portfolio in a collaborative environment...

Unlock the potential of travel partnerships by leading strategy, optimizing operations, and enhancing agent engagement to drive growth and revenue in a dynamic, collaborative environment...

Join a high-impact marketing leadership role where you'll own brand, demand generation, and product marketing strategies. Collaborate with cross-functional teams to drive pipeline growth and position...

Shape the future of our people strategy by leading a dynamic HR team and partnering with senior leadership to enhance employee engagement and support organizational growth across North America in a fa...

Join a team that's driving innovation in enterprise-level application integrations. This leadership role requires strategic oversight and hands-on expertise to implement and improve API technologies w...

Join a team that's dedicated to delivering high-quality resident care by providing clinical leadership and operational excellence. Engage with interdisciplinary teams and ensure compliance while foste...

Execute strategic supplier management initiatives to enhance operational efficiency and foster robust partnerships. Lead contract negotiations and provide expert guidance in supplier relations across...

Champion a dynamic team dedicated to the success of facility operations. Lead financial performance, manage staff, and enhance customer service while ensuring safety and compliance within the Auto Bod...

Drive supplier performance excellence by collaborating with cross-functional teams. Lead capacity assessments and improvement initiatives, ensuring supplier accountability while unlocking cost reducti...

Champion integrated marketing strategies to drive growth, enhance brand presence, and maximize revenue across diverse club offerings while leading a high-performing team and building external partners...

Champion operational excellence at scale by leading process design and reporting for customer support. Drive data-driven insights, enhance workflows, and coordinate across systems to empower tech supp...