Director, Customer Service Jobs in Toronto, ON

Lead the strategic transformation of client enablement in a dynamic contact center environment. Drive innovation across AI, workforce management, and operational excellence to enhance client experienc...

Innovate sourcing strategies and manage vendor relationships to optimize talent procurement services across various categories, ensuring alignment with business needs while enhancing cost efficiency a...

Transform client success by leading Professional Services initiatives, driving sales strategies, and fostering relationships. Collaborate with teams to deliver innovative deployment methodologies that...

Lead the transformation of HR processes to drive operational excellence, ensuring efficiency, standardization, and enhanced employee experiences throughout the employee lifecycle...

Join a team that's redefining market access strategies to enhance product positioning and revenue growth. Lead initiatives in pricing, public relations, and stakeholder engagement to ensure optimal fo...

Reimagine customer support leadership by driving team performance and operational excellence. Lead a dynamic team to enhance customer experiences, foster talent development, and implement innovative s...

Optimize patient support program operations by leading teams, enhancing service quality, and driving performance improvements. Collaborate with cross-functional partners to ensure compliance with KPIs...

Accelerate progress at the forefront of Transaction Accounting, managing diverse engagements while providing expert financial advisory services. Lead teams, enhance client relationships, and drive str...

Pioneer data-driven engineering for our Autonomy Data Flywheel initiative, overseeing the entire lifecycle to enhance AI-driven operations. Collaborate with cross-functional teams to achieve quality a...

Lead the charge in driving district performance by coaching and developing Store Managers. Ensure operational excellence, exceptional customer service, and achievement of profitability goals while fos...

Optimize supply chain performance by planning, scheduling, and managing inventory across multiple sites. Collaborate with stakeholders to enhance sourcing strategies and ensure customer satisfaction t...

Lead the charge in expanding market share and driving growth in the UAV industry by developing teams, forging partnerships, and implementing strategic initiatives to enhance revenue and operational ef...

Grow your career with strategic leadership in marketing and commercial operations, driving sustainable growth and customer engagement in the Canadian healthcare market. Lead a high-performing team to...

Join us to lead diverse civil projects in northern Ontario, managing bids to execution with a focus on quality, safety, and customer satisfaction. Collaborate with teams to ensure project success and...

Lead and oversee multiple complex construction projects, ensuring quality, safety, and adherence to standards while effectively managing resources and client relationships throughout the project lifec...

Champion seamless execution of digital and AI solutions, managing cross-functional teams to deliver high-impact products. Drive quality, optimize processes, and ensure accountability across diverse en...

Champion the customer journey on slate.auto, enhancing engagement and driving eCommerce success through innovative product management and analytics. Collaborate across teams to optimize the buying exp...

Champion the execution of innovative experiential marketing campaigns, overseeing event planning, client relationships, and team leadership to drive growth and deliver exceptional brand experiences ac...

Transform the future of experiential marketing by leading integrated campaigns, managing high-performing teams, and driving strategic growth across diverse B2B and B2C portfolios. Your expertise will...

Lead and shape the Hardware Product Management team, driving strategy and execution for the Drive-Thru product portfolio. Oversee product development, market fit, and growth while mentoring a team of...

Accelerate client engagement by driving business development initiatives, fostering relationships, and delivering tailored solutions. Collaborate with a dedicated team to expand existing accounts and...

Elevate your career by leading technical underwriting initiatives, shaping guidelines, and driving profitable growth. Collaborate with cross-functional teams while mentoring a talented underwriting te...

Lead financial management and strategic planning for Global Business Services, driving growth and compliance while developing a high-performing finance team. Collaborate with global leaders to provide...

Drive the growth of a national employer program by building strategic partnerships with C-suite leaders. Leverage your network to enhance employee health access and create impactful enterprise solutio...

Transform client support by owning and enhancing digital tools. Drive innovation through hands-on development in Salesforce and AI platforms, ensuring seamless user experiences and measurable outcomes...