Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Program Manager, Fulfillment Operations
$82K - $103K *
Lead critical facility buildout and automation initiatives in fulfillment operations, managing large-scale projects with cross-functional teams to ensure timely and successful execution that aligns wi...
2 weeks ago
Director, Healthcare & Pharmaceutical Sales (NAM)
$175K - $225K *
Elevate your career by driving growth in the Healthcare and Pharmaceutical sector, fostering customer relationships, and influencing strategic logistics solutions in a dynamic, global team environment...
3 days ago
$96K - $140K *
Champion a fair and equitable workplace by leading employee relations initiatives. Advise on complex issues, conduct investigations, and partner with teams to mitigate risks and enhance organizational...
Reposted 3 weeks ago
$150K - $200K *
Drive enterprise sales strategy and execution, leading a high-performing team to engage Fortune 500 clients through consultative, value-driven partnerships, navigating complex sales cycles and achievi...
Yesterday
Director, Account Management Lead
$240K - $270K *
Develop high-value partnerships as a leader in client management. Drive growth by leveraging data insights and strategic guidance, while collaborating cross-functionally to optimize client outcomes an...
2 weeks ago
Director, Large Enterprise Sales
$130K - $180K *
Elevate your career by leading a high-performing enterprise sales team focused on acquiring new clients in a complex environment. Drive strategic planning and relationship building while cultivating a...
3 weeks ago
$130K - $180K *
Empower growth by leading the evolution of WMS and TMS platforms. Collaborate with diverse teams to ensure scalable, reliable transportation and fulfillment capabilities across a dynamic automation-en...
3 weeks ago
Director, Commercial Accounts- Retail Markets (West)
$85K - $100K *
Join a team that's driving growth in retail markets through dynamic sales strategies. Lead account development, foster relationships, and manage the full sales lifecycle to achieve revenue targets in...
1 week ago
$90K - $120K *
Join a team that's shaping Customer Success by leading a skilled group focused on enhancing client engagement across diverse account tiers while utilizing data-driven insights to foster retention and...
4 days ago
Director of Business Information Security
$130K - $180K *
Join a team that's integral to aligning information security with business goals. You'll work closely with senior leaders to manage risks, enhance security measures, and foster a culture of security a...
Reposted today
$160K - $256K *
Drive innovation and strategy in our Salesforce ecosystem. Collaborate with leaders across multiple functions to enhance customer connections and lead a high-performing team. Shape the future of CRM a...
Today
$100K - $130K *
Lead the charge in transforming revenue cycle operations, overseeing strategic management and driving performance excellence to enhance cash flow and operational efficiency across multiple facilities...
3 weeks ago
Director, Corporate National Accounts - West Coast
$240K - $270K *
Transform the market access landscape by leading national accounts and formulating strategies that enhance payer relationships and coverage for innovative therapies. Collaborate with cross-functional...
Reposted 2 days ago
Senior Director, Client Media Solutions
$140K - $165K *
Lead the charge in developing audience-first media strategies for healthcare clients, guiding integrated planning and investment strategies to achieve impactful business outcomes while fostering team...
3 weeks ago
Director, Commercial Accounts- Retail Markets (West)
$85K - $100K *
Drive business growth by leading new logo acquisition and account management across mid-tier retail accounts, ensuring effective sales strategies for revenue targets and maintaining strong customer re...
1 week ago
Senior Director, Strategic Accounts
$140K - $190K *
Drive strategic growth and client relationships as part of an innovative team dedicated to transforming the Life Sciences sector with cutting-edge SaaS solutions. Your leadership will empower impactfu...
Today
Senior Director, Partner Account Management (North America)
$200K - $220K *
Drive strategic partner management, leading a high-performing team to achieve significant revenue growth while fostering strong executive relationships and enhancing partner productivity across the ec...
1 week ago
$102K - $163K *
Lead the charge in agile delivery management, guiding cross-functional teams to achieve high-impact technology outcomes. Foster a culture of collaboration, drive continuous improvement, and deliver me...
Yesterday
$159K - $287K *
Lead the charge in driving sales growth within the Healthcare Sales team. Foster customer relationships to enhance trust and satisfaction, while managing strategic plans for new business across Diagno...
Reposted 3 weeks ago
Director, Strategic Supply Chain Management
$130K - $180K *
Drive your career with strategic supply chain initiatives, managing global inventory and supply chain continuity while leading multiple teams to optimize performance in a fast-paced environment...
2 weeks ago
Manager, Customer Success Enterprise
$134K - $201K *
Lead and empower a team of Customer Success Managers to enhance customer satisfaction, drive retention, and leverage strategic relationships with enterprise accounts, all while fostering a culture of...
5 days ago
Manager, Customer Success Enterprise
$134K - $201K *
Inspire growth as you lead a team of Customer Success Managers to drive retention, enhance product adoption, and build strategic customer partnerships while fostering a culture of accountability and i...
1 week ago
Vice President, Global Customer Care
$180K - $220K *
Pioneer excellence in customer care by developing global strategies that enhance service delivery and customer experience. Lead large teams, drive transformation, and align initiatives with business o...
Reposted 4 days ago
$130K - $150K *
Accelerate your career by managing key client relationships and driving account growth. Lead media performance and coordinate with various teams to ensure alignment on initiatives and outstanding serv...
3 weeks ago
Director, Commercial Product Enablement
$113K - $181K *
Transform product enablement by creating compelling narratives that engage buyers. Collaborate across teams to define demo strategies and support high-impact sales efforts. Lead initiatives that drive...
1 week ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.