Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Senior Director, Transformation
$181K - $210K *
Lead the charge in executing multi-year Medicaid implementations, driving strategic alignment across teams, managing risk, and ensuring project success within budget and scope while fostering a cultur...
3 weeks ago
$125K - $150K *
Transform compliance practices by driving operational excellence and ensuring regulatory adherence in a dynamic pharmacy environment. Collaborate cross-functionally to reinforce standards, assess risk...
Reposted 3 days ago
$125K - $150K *
Help us champion compliance by enhancing our regulatory frameworks and operational integrity. Collaborate with cross-functional teams to ensure adherence to standards, mitigate risks, and prepare for...
Reposted 4 days ago
Director, Business Process Improvement
$125K - $165K *
Unlock enterprise-wide efficiencies by leading and evolving a robust Business Process Improvement framework. Partner with stakeholders, drive measurable enhancements, and foster a culture of continuou...
1 week ago
Senior Director - LillyDirect Marketing Strategy & Growth Acceleration
$154K - $248K *
Drive innovative marketing strategies, shaping growth pathways across Consumer and HCP audiences. Lead content strategy and team development while influencing senior leadership decisions and ensuring...
3 days ago
$125K - $150K *
Shape the future of clinical insights by leading HCP and pharmaceutical programs with a focus on delivering high-quality, impactful solutions while fostering relationships with key opinion leaders in...
3 weeks ago
$129K - $214K *
Join a team that oversees underwriting operations, guiding strategic initiatives and enhancing customer relationships while ensuring compliance with regulations and performance metrics...
Reposted 6 days ago
$135K - $155K *
Elevate your career by overseeing strategy and execution across commerce media and marketplace dynamics. As a key leader, you'll drive excellence, manage client relationships, and collaborate cross-fu...
3 weeks ago
Director, Commercial & Specialty Sales
$120K - $150K *
Innovate a national sales strategy for specialty retail and commercial accounts. Drive growth through independent rep networks, optimize market presence, and build a repeatable field operation that tr...
3 weeks ago
Dir, Innovative Customer Data Product Lead
$185K - $344K *
Take ownership of innovative customer data products that enhance payer, HCP, and engagement strategies. Drive product vision, roadmap, and performance while collaborating across teams to deliver scala...
2 weeks ago
Sales Director - Surface Treatment/Cleaners & Lubricants (South Region)
$140K - $170K *
Empower your sales career by driving strategic initiatives and managing a dynamic team. You'll develop action plans, enhance customer relationships, and achieve targets in collaboration with cross-fun...
2 days ago
$100K - $147K *
Empower your media strategy expertise to lead dynamic pharma campaigns. Drive integrated HCP and DTC initiatives, ensuring seamless collaboration and impactful results while mentoring talent and adapt...
1 week ago
$110K - $150K *
Tackle the challenge of leading our Product organization. Guide a team in establishing a robust product operating system while maintaining high standards in product judgment and decision-making across...
3 weeks ago
Director Sales - Majors (Michigan)
$140K - $170K *
Transform sales performance by leading and mentoring a high-performing sales team. Drive revenue growth through strategic sales initiatives, relationship building, and effective management of sales ac...
4 days ago
Regional Customer Service Management Lead
$125K - $150K *
Empower the future of customer service by leading a high-performing team, enhancing operational efficiency, and driving customer success across North America while leveraging innovative AI tools and r...
1 week ago
Product Marketing Operations Director
$154K - $265K *
Champion operational excellence by driving strategic initiatives and cross-functional alignment, supporting leadership to enhance decision-making and execution. Influence product marketing strategies...
3 weeks ago
Director, Managed Services (Remote)
$153K - $187K *
Lead the charge in managing comprehensive service engagements, driving operational excellence, and overseeing financial performance while ensuring exceptional client experiences and strategic delivery...
1 week ago
$60K - $250K *
Join a team that's dedicated to enhancing client relationships and driving growth through strategic analysis and operational excellence. Utilize your industry knowledge to support healthcare staffing...
2 weeks ago
Service Sales Leader, Data Centers, North America
$150K - $180K *
Lead the charge in driving strategic growth and innovation within the North America Data Center service segment. Collaborate with executive leaders to deliver impactful solutions that enhance reliabil...
3 weeks ago
Senior Director Strategic Delivery
$167K - $268K *
Join a team that's transforming strategic delivery excellence. Drive the design and execution of enterprise-level initiatives while developing the next generation of delivery leaders. Your impact shap...
2 weeks ago
Director of Operations, New Content Experiences (NCX)
$500K+*
Lead the charge in operationalizing new content experiences for millions, managing multidisciplinary teams in a fast-paced environment. Drive innovation, optimize workflows, and enhance global launch...
2 weeks ago
$150K - $180K *
Champion strategic initiatives and drive international expansion through financial insights, collaboration, and innovative solutions that enhance business performance and achieve growth targets across...
Reposted 3 weeks ago
Director, Partner Onboarding and Activation
$110K - $130K *
Lead and develop a high-performing onboarding strategy, ensuring partners achieve success through streamlined processes and technical support. Collaborate cross-functionally to enhance the onboarding...
1 week ago
$111K - $198K *
Champion strategic sales initiatives, foster relationships with top-tier clients, and lead a dynamic sales team. Drive business growth in the insurance sector through innovative solutions and collabor...
Reposted 4 days ago
Business Development Director (Pharma)
$125K - $150K *
Drive new business pursuits in the pharmaceutical services sector, fostering strategic partnerships and achieving growth objectives through proactive development and client engagement...
4 days ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.