Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$130K - $180K *
Lead the charge in enhancing IT governance frameworks for digital platforms, ensuring compliance and operational excellence. Monitor governance effectiveness while collaborating with cross-functional...
3 weeks ago
$73K - $113K *
Inspire exceptional performance by supervising a dedicated team managing Workers' Compensation claims, driving compliance, and delivering excellent customer service while fostering continuous improvem...
2 days ago
$120K - $140K *
Lead financial operations while collaborating with leadership teams to drive growth. Own reporting and compliance, coach finance talent, and enhance internal controls within a fast-paced environment...
3 weeks ago
$79K - $119K *
Shape the future of construction project management by leading small to mid-scale projects. Collaborate with diverse teams, ensure compliance with established methodologies, and drive the success of i...
Today
$80K - $95K *
Drive exceptional client experience by leading benefit implementations. Leverage your problem-solving skills to navigate and enhance client relationships, ensuring smooth transitions for ongoing partn...
3 weeks ago
Marketing & Communications Manager
$110K - $160K *
Inspire impactful marketing strategies that enhance brand visibility and support business development initiatives. Engage cross-functionally to craft compelling communications and elevate marketing op...
2 weeks ago
$90K - $130K *
Lead the charge in driving growth within a defined territory by managing relationships, cultivating new business, and overseeing high-impact projects. Collaborate with stakeholders to deliver tailored...
2 weeks ago
$80K - $120K *
Elevate your career by managing strategic accounts in the transit sector, leading complex, long-cycle sales. Build trust and influence decisions through tailored solutions, all while collaborating wit...
2 weeks ago
Sr. Project Manager - Accounting
$92K - $106K *
Lead impactful Virtual F&I Standardization projects by collaborating with teams to meet customer needs, ensuring project milestones, and managing accounting processes effectively for optimal customer...
Yesterday
Director, Client Partner - Gaming
$150K - $200K *
Unlock potential by driving client partnerships and growth in gaming, leading teams to develop innovative AI and technology solutions for high-profile accounts, ensuring strategic direction and impact...
Reposted 3 days ago
Sr. Alliances Director - 11431
$180K - $196K *
Transform your career by leading global alliance strategies with AWS, executing marketplace initiatives, and driving revenue acceleration through executive engagement and cross-functional collaboratio...
1 week ago
Senior Director of Demand Generation (Remote)
$130K - $180K *
Lead the charge in shaping innovative demand generation strategies for insurance growth. Drive cross-channel marketing efforts, enhance execution, and partner with analytics teams for measurable impac...
2 weeks ago
Account Executive, New Logo - Chicago
$300K - $350K *
Unlock potential by leading enterprise sales initiatives, navigating complex organizations and engaging with technical stakeholders to drive significant revenue growth. Collaborate closely with teams...
2 days ago
Category Manager (Remote - United States)
$125K - $172K *
Unlock your potential as a Category Manager, driving strategic supplier partnerships and optimizing supply chain operations to enhance product availability and performance. Collaborate with diverse te...
1 week ago
Regional Market Manager, Hardware - Southeast
$105K - $169K *
Join a dynamic team as you lead Hardware sales efforts in the Southeast, driving growth and profitability. Establish key relationships, optimize digital platforms, and collaborate cross-functionally t...
3 weeks ago
$105K - $150K *
Champion competitive intelligence to drive market insights, enhance sales strategies, and support leadership decisions, transforming data into actionable revenue opportunities for the organization...
Yesterday
Senior Director, Business Systems Analysis - Remote
$159K - $273K *
Join a dynamic team to lead and innovate technology strategy for real estate services, ensuring operational excellence, enhancing customer experience, and driving business outcomes across a comprehens...
4 weeks ago
$150K - $256K *
Join us to lead transformative initiatives in MedTech operations, reimagining processes with AI and advanced analytics. Drive measurable margin improvements across functions with a focus on operationa...
3 days ago
$75K - $95K *
Contribute to the growth and performance of our Northeast territory by strategically partnering with leadership to implement talent management initiatives, enhance organizational effectiveness, and dr...
2 weeks ago
Manager of High Touch Customer Success
$90K - $130K *
Shape the future of customer success by leading a dynamic team of CSMs. Drive adoption, value realization, and long-term relationships while optimizing team performance and scaling best practices acro...
Reposted today
Senior Revenue Operations Manager
$134K - $158K *
Champion revenue operations by enhancing data integrity, optimizing processes, and supporting tools that drive sales, customer success, and partnership engagement in a fast-paced, product-led environm...
1 week ago
$120K - $150K *
Advance brokerage operations by leading daily management and ensuring compliance, accuracy, and scalability. Collaborate with cross-functional teams to optimize trading processes and implement innovat...
2 weeks ago
Associate Principal, Business Development
$100K - $130K *
Accelerate progress at our dynamic team, driving innovative solutions and enhancing partnerships across diverse industry verticals. Your strategic insights will cultivate key client relationships and...
1 week ago
Senior Manager, Technical Accounting
$98K - $131K *
Inspire the future of financial integrity by leading technical accounting initiatives while ensuring global compliance with evolving standards. Collaborate cross-functionally to enhance the financial...
3 days ago
$100K - $151K *
Drive accurate cost estimations for complex warehouse automation projects, leading estimating activities while collaborating cross-functionally. Influence pricing strategies, mentor peers, and enhance...
2 days ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.