Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Senior Distribution PSM Manager
$105K - $140K *
Champion operational safety by leading and enhancing Process Safety Management initiatives. Develop and implement compliance strategies that foster a safe work culture, ensuring readiness and adherenc...
1 week ago
$123K - $184K *
Empower growth by driving new business opportunities and nurturing key accounts through strategic account management and consultative selling, fostering long-term relationships across complex organiza...
Reposted yesterday
$325K - $430K *
Lead the charge in establishing a U.S. sales organization for a pioneering OSA product. Drive national sales strategy and revenue growth while building a high-performing team to change patient care dy...
Reposted 3 weeks ago
VP, Associate General Counsel (Supply Chain/E-Commerce)
$165K - $200K *
Transform the legal landscape for supply chain and E-commerce operations, driving contract negotiations and advising on regulatory matters while mitigating risks and enhancing collaboration across tea...
1 week ago
Services Manager - Life Sciences
$90K - $110K *
Lead a high-impact team to ensure exceptional service delivery for life sciences clients, navigating complex regulatory landscapes. Drive operational efficiency, oversee client relationships, and mana...
1 week ago
Senior Sales Director - Retail and CPG
$120K - $230K *
Unlock potential by driving strategic sales initiatives for major clients. Engage in lead origination, account management, and growth strategies in the Retail and CPG sectors, leveraging industry insi...
1 week ago
Client Solutions Director - Automation
$155K - $190K *
Champion innovation by leading strategic client automation engagements, driving growth of new capabilities, and ensuring outstanding project delivery while collaborating with diverse teams for client...
6 days ago
Associate Vice President, Service Excellence - Channel Partner
$125K - $150K *
Transform service delivery at a strategic level by managing Channel Partner operations, optimizing performance metrics, and driving continuous improvements to meet established excellence standards...
5 days ago
$140K - $190K *
Manage and lead compliance efforts for Canadian consumer lending, ensuring adherence to federal and provincial regulations. Collaborate with various stakeholders to maintain compliance and foster a cu...
4 days ago
Associate Director, Venture Banking
$128K - $179K *
Shape the success of Venture Banking by managing client relationships, sourcing opportunities, and collaborating across teams to deliver tailored financial solutions while ensuring compliance and regu...
3 weeks ago
District Manager - Dashmart- Atlanta Area
$81K - $120K *
Champion operational excellence by leading a high-performing team across multiple DashMart locations while enhancing customer satisfaction and driving key performance metrics through innovative proble...
3 days ago
Design & Engineering Coordinator
$80K - $95K *
Pioneer streamlined design and engineering processes while supporting project delivery. Manage document control, coordinate multi-discipline reviews, and ensure compliance across a dynamic portfolio...
2 weeks ago
Sr Client Partner - Strategic Accounts - GIPHY
$300K - $340K *
Lead the charge in revenue growth by forging strategic partnerships with key clients, driving impactful branded content campaigns, and cultivating long-term relationships with Fortune 100 brands to ex...
1 week ago
Sr Client Partner - Strategic Accounts - GIPHY
$300K - $340K *
Unlock significant revenue growth by driving strategic partnerships and managing key client portfolios. Your expertise will foster long-term relationships and enhance brand engagement, contributing to...
1 week ago
$95K - $115K *
Unlock organizational potential by leading learning and change management initiatives. Drive business transformation and enhance operational readiness through effective training programs while collabo...
1 week ago
$114K - $190K *
Transform customer challenges into effective solutions by leveraging expertise in capital planning software, project management, and client engagement. Collaborate closely with clients to optimize the...
3 weeks ago
Senior Manager, Executive Protection
$90K - $180K *
Join a team that strategizes and executes comprehensive executive protection initiatives, ensuring the safety of leadership through effective risk assessment, protective intelligence, and global trave...
1 week ago
$108K - $130K *
Empower our engineering team to enhance support for partners through streamlined processes, incident management, and self-service tools, fostering efficient operations while tackling complex technical...
2 weeks ago
$90K - $120K *
Shape brand strategies by managing cross-functional projects and stakeholder relationships, driving innovative solutions, and ensuring effective communication throughout client partnerships to launch...
2 weeks ago
Director, Scaled Customer Success (Remote, US)
$120K - $144K *
Accelerate progress at a leading EdTech company by driving scalable Customer Success strategies for SMB and Schools segments. Lead teams, optimize models, and ensure customer engagement and retention...
Reposted 3 weeks ago
Field Service Engineer (Atlanta / John's Creek)
$85K - $100K *
Empower your career by leading technical field assignments for high voltage equipment. Utilize your expertise to execute installations and maintenance, ensuring efficient operations while collaboratin...
3 weeks ago
$80K - $95K *
Champion client relationships while driving strategic account growth and service excellence. Leverage deep account management experience to collaborate cross-functionally and enhance operational effic...
3 weeks ago
Director, Marketing Operations, Technology, and Analytics (Remote)
$195K - $268K *
Optimize marketing operations through advanced technology and analytics. Lead a multidisciplinary team to enhance campaign execution, streamline processes, and enable data-driven decision making, supp...
2 weeks ago
Director of Accounting, Statutory Reporting
$110K - $130K *
Drive global accounting excellence and financial reporting integrity while leading a team to enhance compliance, efficiency, and transparency in financial operations. Contribute strategically to suppo...
4 days ago
$100K - $120K *
Drive client satisfaction by managing VIP accounts and campaigns. Cultivate relationships, provide strategic insights, and collaborate with teams to enhance deliverables. Mentor junior staff while sta...
Reposted 3 days ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.