Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$105K - $140K *

Champion operational safety by leading and enhancing Process Safety Management initiatives. Develop and implement compliance strategies that foster a safe work culture, ensuring readiness and adherenc...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$123K - $184K *

Empower growth by driving new business opportunities and nurturing key accounts through strategic account management and consultative selling, fostering long-term relationships across complex organiza...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$325K - $430K *

Lead the charge in establishing a U.S. sales organization for a pioneering OSA product. Drive national sales strategy and revenue growth while building a high-performing team to change patient care dy...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$165K - $200K *

Transform the legal landscape for supply chain and E-commerce operations, driving contract negotiations and advising on regulatory matters while mitigating risks and enhancing collaboration across tea...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Legal & Accounting

$90K - $110K *

Lead a high-impact team to ensure exceptional service delivery for life sciences clients, navigating complex regulatory landscapes. Drive operational efficiency, oversee client relationships, and mana...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$120K - $230K *

Unlock potential by driving strategic sales initiatives for major clients. Engage in lead origination, account management, and growth strategies in the Retail and CPG sectors, leveraging industry insi...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$155K - $190K *

Champion innovation by leading strategic client automation engagements, driving growth of new capabilities, and ensuring outstanding project delivery while collaborating with diverse teams for client...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$125K - $150K *

Transform service delivery at a strategic level by managing Channel Partner operations, optimizing performance metrics, and driving continuous improvements to meet established excellence standards...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Business Services

$140K - $190K *

Manage and lead compliance efforts for Canadian consumer lending, ensuring adherence to federal and provincial regulations. Collaborate with various stakeholders to maintain compliance and foster a cu...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$128K - $179K *

Shape the success of Venture Banking by managing client relationships, sourcing opportunities, and collaborating across teams to deliver tailored financial solutions while ensuring compliance and regu...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$81K - $120K *

Champion operational excellence by leading a high-performing team across multiple DashMart locations while enhancing customer satisfaction and driving key performance metrics through innovative proble...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$80K - $95K *

Pioneer streamlined design and engineering processes while supporting project delivery. Manage document control, coordinate multi-discipline reviews, and ensure compliance across a dynamic portfolio...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$300K - $340K *

Lead the charge in revenue growth by forging strategic partnerships with key clients, driving impactful branded content campaigns, and cultivating long-term relationships with Fortune 100 brands to ex...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$300K - $340K *

Unlock significant revenue growth by driving strategic partnerships and managing key client portfolios. Your expertise will foster long-term relationships and enhance brand engagement, contributing to...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Media

$95K - $115K *

Unlock organizational potential by leading learning and change management initiatives. Drive business transformation and enhance operational readiness through effective training programs while collabo...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$114K - $190K *

Transform customer challenges into effective solutions by leveraging expertise in capital planning software, project management, and client engagement. Collaborate closely with clients to optimize the...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $180K *

Join a team that strategizes and executes comprehensive executive protection initiatives, ensuring the safety of leadership through effective risk assessment, protective intelligence, and global trave...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$108K - $130K *

Empower our engineering team to enhance support for partners through streamlined processes, incident management, and self-service tools, fostering efficient operations while tackling complex technical...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Shape brand strategies by managing cross-functional projects and stakeholder relationships, driving innovative solutions, and ensuring effective communication throughout client partnerships to launch...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Media

$120K - $144K *

Accelerate progress at a leading EdTech company by driving scalable Customer Success strategies for SMB and Schools segments. Lead teams, optimize models, and ensure customer engagement and retention...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$85K - $100K *

Empower your career by leading technical field assignments for high voltage equipment. Utilize your expertise to execute installations and maintenance, ensuring efficient operations while collaboratin...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$80K - $95K *

Champion client relationships while driving strategic account growth and service excellence. Leverage deep account management experience to collaborate cross-functionally and enhance operational effic...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$195K - $268K *

Optimize marketing operations through advanced technology and analytics. Lead a multidisciplinary team to enhance campaign execution, streamline processes, and enable data-driven decision making, supp...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Drive global accounting excellence and financial reporting integrity while leading a team to enhance compliance, efficiency, and transparency in financial operations. Contribute strategically to suppo...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$100K - $120K *

Drive client satisfaction by managing VIP accounts and campaigns. Cultivate relationships, provide strategic insights, and collaborate with teams to enhance deliverables. Mentor junior staff while sta...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Media

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.