Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Principal, Support Product Manager
$160K - $210K *
Develop and lead innovative support portfolio strategies to enhance business performance, ensuring competitive positioning and cross-functional collaboration to drive customer satisfaction and operati...
Reposted 3 days ago
Senior Director, Internal Manufacturing Quality
$160K - $200K *
Shape the future of quality management by leading global strategies, driving compliance, and fostering a high-performance culture. Collaborate with cross-functional teams to ensure top-tier quality st...
1 week ago
Director, Global Medical Affairs, Omnichannel Transformation & Customer Experience
$192K - $252K *
Lead the transformation of omnichannel engagement in Global Medical Affairs to enhance scientific communications. Collaborate across teams to create customer-centered experiences using insights and em...
Reposted 3 weeks ago
$110K - $130K *
Lead the charge in managing global clinical studies in orthopedic devices, ensuring adherence to regulations and timelines. Collaborate with diverse teams and drive projects from inception to completi...
6 days ago
Supv Regional Onsite Operations SCO
$67K - $101K *
Oversee daily operations at multiple sites to ensure exceptional service delivery and product quality. Collaborate with teams, manage staff, and support continuous improvement initiatives while mainta...
3 weeks ago
Regional Operations Manager - Soft Services (US South Central Region)
$110K - $135K *
Lead the charge in delivering superior soft services across a diverse regional portfolio, ensuring compliance, quality, and client satisfaction while managing transitions and preparing for future grow...
4 days ago
Director, Data Center Sales- Hyperscale & Cloud
$150K *
Take ownership of strategic account management to enhance sales growth and profitability, leading customer strategy, team coordination, and opportunity identification while nurturing key relationships...
Reposted 3 days ago
$90K - $110K *
Engage with partners as a strategic manager, driving growth and performance in a portfolio of B2B reseller accounts by leveraging insights and collaborating across teams to increase revenue and streng...
1 week ago
$80K - $95K *
Champion impactful marketing communications strategies to enhance donor engagement. Collaborate across teams to create cohesive narratives and content for major donor events, ensuring brand consistenc...
3 weeks ago
Program Manager - COE PMO - Remote
$80K - $95K *
Drive operational excellence by enhancing data quality, compliance, and procurement standards while fostering training initiatives for seamless adoption across diverse teams. Collaborate closely with...
1 month ago
$80K - $95K *
Oversee accounting operations for foreign entities, ensuring compliance with US GAAP. Manage payroll, intercompany transactions, and financial reporting while identifying process improvements for effi...
2 weeks ago
$80K - $95K *
Lead the charge in developing compelling proposals for U.S. Government solicitations, ensuring compliance and quality across all phases. Collaborate with cross-functional teams to strategize and execu...
5 days ago
Account Executive, SMB and Mid-Market
$100K - $120K *
Accelerate growth by driving new customer acquisition for our SMB and Mid-Market segment. This high-velocity role requires you to manage a multitude of deals, streamline sales cycles, and partner effe...
2 weeks ago
Senior Product Manager, Client Management
$120K - $145K *
Unlock the potential of provider-client interactions by owning the AI-driven workflow for scheduling, messaging, and intake. Drive innovation that enhances care quality while reducing administrative b...
4 days ago
Director of Product Management - Program Operations - Remote
$159K - $273K *
Champion product strategy and market positioning for Program Operations, driving financial discipline and growth for state Medicaid and HHS agencies while collaborating with cross-functional teams and...
3 weeks ago
Manager, Competitive Intelligence
$115K - $125K *
Drive your career forward by leveraging competitive intelligence to shape corporate strategy. Collaborate across all organizational levels to analyze industry trends and deliver actionable insights to...
1 week ago
Transportation Senior Analyst, Planning & Load Optimization
$77K - $105K *
Explore a critical role in transportation planning, optimizing logistics across our network. Drive capacity management, enhance carrier relationships, and utilize advanced systems to improve efficienc...
3 weeks ago
$100K - $120K *
Develop strategic relationships to drive growth in the business aviation market. Leverage your sales expertise to identify client needs, streamline solutions, and achieve business targets while collab...
1 week ago
$80K - $95K *
Drive project success by managing engineering tasks, mentoring teams, and collaborating with stakeholders to deliver exceptional conveyor and material handling solutions. Your problem-solving skills a...
Reposted 3 weeks ago
(USA) Senior Manager, Contact Center- Channel Strategy & Self Service
$80K - $155K *
Lead customer communication strategies to enhance service quality and operational efficiency. Oversee team performance, process improvements, and innovative solutions, ensuring exceptional customer ex...
3 weeks ago
Senior Director, DMPK Project Leader
$177K - $338K *
Champion DMPK project leadership by ensuring high-quality data delivery and supporting drug candidate progression through innovative modeling and cross-functional collaboration in a dynamic biotech en...
5 days ago
Commercial Strategy Senior Manager
$134K - $215K *
Design and manage strategic partnerships with health plans, shaping innovative solutions for behavioral health, and ensuring successful execution and performance tracking over time...
2 weeks ago
$150K - $180K *
Join a team that's redefining the carbon market landscape by leading strategic sales, converting high-value buyers, and driving sustainable partnerships, all while ensuring consistent growth and impac...
3 weeks ago
Principal DCIM Design Engineer
$125K - $150K *
Lead the design and implementation of advanced building management systems for data centers, ensuring integration and compliance across multiple platforms to achieve optimal performance and reliabilit...
2 weeks ago
Product Manager, Pro Fulfillment
$170K - $221K *
Empower innovative product development that enhances user experiences and supports home service professionals. Drive impactful outcomes and challenge conventional thinking in a dynamic, user-focused e...
Reposted 2 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.