Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Senior Enterprise Account Manager
$100K - $130K *
Transform Enterprise client relationships by leading interactions, identifying growth opportunities, and delivering exceptional service while driving strategic initiatives. Collaborate with cross-func...
1 week ago
Technical Director, Sales and Use Tax
$138K - $243K *
Grow your career with a strategic leadership role guiding tax compliance and planning efforts. You'll oversee sales/use and personal property tax functions while ensuring accurate reporting and minimi...
Yesterday
$122K - $177K *
Shape the future of supply chain excellence by directing strategic sourcing initiatives that enhance cost efficiency and quality outcomes, while leading a high-performing team to navigate complex heal...
5 days ago
Strategic Accounts Manager - GCG Data Center Solutions
$140K - $150K *
Join a dynamic team to drive revenue growth in the data center ecosystem. Build strategic relationships with key accounts, develop go-to-market strategies, and deliver innovative solutions in power di...
3 weeks ago
District Manager, Pain - Carolinas
$148K - $222K *
Join us to lead the sales team in the Carolinas district, enhancing performance and driving market share growth. You'll foster key customer relationships, coach top talent, and ensure compliance while...
1 week ago
$90K - $120K *
Join a team that's driving creative excellence for eCommerce brands. Balance hands-on leadership with team mentoring while optimizing performance across key retail platforms, ensuring high-quality out...
3 weeks ago
Security Distribution Director (Channel Sales)
$120K - $150K *
Join a dynamic team to drive channel sales and expand distribution within the physical security sector. Build strategic partnerships with integrators and distributors to enhance revenue growth and mar...
1 week ago
$80K - $90K *
Accelerate progress at the forefront of institutional sales, managing the full sales cycle to establish partnerships. This is a remote role requiring strong relationship-building skills and consultati...
3 weeks ago
Senior Director, Regulatory Affairs, Radiopharma
$198K - $297K *
Partner with us to lead global regulatory affairs for innovative pharmaceutical products. Oversee strategy, team development, and agency negotiations while ensuring compliance and operational excellen...
6 days ago
$70K - $95K *
Collaborate across teams to ensure 100% on-time delivery and optimize supply chain operations for enhancing customer satisfaction and performance metrics...
4 weeks ago
Project Manager, Layout Engineering (Central)
$101K - $138K *
Contribute to the success of automation projects by collaborating with cross-functional teams, managing site implementations, and driving innovative solutions to enhance operational efficiency and cus...
3 days ago
$80K - $110K *
Lead the charge in managing and guiding the Food Label group to ensure compliance with US/CAN regulations. Drive team performance through training and accurate review processes while addressing client...
3 weeks ago
Director of Sales, Salesforce (HLS, FINS)
$130K - $180K *
Drive your career forward by leading strategic sales initiatives in regulated industries. Leverage your Salesforce expertise to cultivate partnerships, expand pipeline, and establish market leadership...
2 weeks ago
$70K - $96K *
Lead the charge in product strategy and development, collaborating across teams to drive market success and align products with business goals. Utilize expert market insights to innovate and enhance c...
Yesterday
Principal Product Manager, Renter Transactions & Partner Integrations
$169K - $284K *
Lead the charge in shaping product strategy for Rental Partnerships, driving seamless integrations, and enhancing user experiences. Collaborate across teams to elevate transactions while focusing on c...
4 weeks ago
Global Strategic Sourcing Manager
$100K - $130K *
Transform global sourcing strategies through supplier management, risk mitigation, and cross-functional collaboration to drive cost efficiency and quality excellence across diverse manufacturing setti...
2 weeks ago
National Accounts Manager (Remote Opportunity)
$90K - $100K *
Drive sales growth for packaging solutions across National Accounts, leveraging technical expertise and collaboration to maximize revenue opportunities while providing comprehensive support to sales t...
2 weeks ago
$90K - $120K *
Transform direct mail production by leading strategies that ensure project efficiency, cost-effectiveness, and compliance. Collaborate with teams to enhance campaign performance through innovative sol...
4 days ago
$127K - $212K *
Join a mission-driven team to lead strategic contract management, ensuring compliance, mitigating risks, and driving successful project outcomes through expert negotiation and collaboration across mul...
Reposted today
Senior Director - Account Management
$190K - $220K *
Join a team that's dedicated to enhancing relationships with K-12 education clients through tailored solutions and expert service delivery. Leverage your skills in account management to drive growth a...
1 week ago
Product Manager – Client Integrations, Information Technology
$90K - $130K *
Grow your career by leading client integrations and translating business needs into scalable software solutions. Collaborate cross-functionally to enhance client experiences and drive successful proje...
1 week ago
$80K - $120K *
Transform your sales career by driving significant revenue growth through a strategic and high-volume sales approach. Engage potential clients with compelling customized solutions while maintaining a...
2 days ago
Product Manager, Core Financial Systems & AI/ML Innovation
$89K - $120K *
Lead the transformation of financial systems by delivering integrated solutions that enhance user experiences, drive innovation, and solve business challenges across teams. Collaborate to define strat...
Reposted 6 days ago
$178K - $367K *
Lead innovative partner marketing strategies while guiding a dedicated team. Collaborate across functions to enhance Pinterest's advertising partnerships, driving revenue through operational excellenc...
Reposted 3 days ago
$80K - $100K *
Accelerate progress at franchise locations by fostering the adoption and optimization of sales training and processes, ensuring revenue growth and an enhanced customer experience through strategic coa...
2 days ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.