Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Enterprise Customer Success Manager
$110K - $130K *
Lead transformational customer success initiatives for strategic enterprise accounts, combining relationship management with depth in operations. Drive value through exceptional service, alignment wit...
2 weeks ago
Director, Screening Compliance
$217K - $299K *
Join a team that's dedicated to ensuring compliance in healthcare diagnostics. Leverage your legal expertise to provide strategic advice, develop policies, and drive risk mitigation in the commerciali...
Reposted 5 days ago
Assistant Vice President - Procurement - Remote
$141K - $236K *
Lead and inspire strategic procurement initiatives to drive enterprise value, optimize processes, and foster relationships with cross-functional partners while ensuring governance and innovation in pr...
6 days ago
$85K - $97K *
Take ownership of complex internal projects and programs, ensuring seamless execution from initiation to completion while independently managing dependencies, risks, and communications across teams in...
5 days ago
$130K - $190K *
Help us innovate in pharmaceutical media by leading client strategy and media delivery across HCP and DTC audiences. Drive integrated solutions and elevate client partnerships to achieve measurable bu...
1 week ago
Forward Deployed Consultant, Manufacturing
$125K - $150K *
Drive AI transformations in manufacturing by collaborating with C-level executives to identify high-impact opportunities, build tailored solutions, and achieve measurable results in core operating pro...
4 days ago
Director of Clinical Operations
$175K - $200K *
Transform clinical operations by leading a high-performing team to enhance patient experience, streamline processes, and ensure compliance while fostering innovation that drives organizational growth...
2 weeks ago
$95K - $115K *
Lead the charge in optimizing pricing processes, ensuring alignment across teams to drive strategic growth and enhance profitability while maintaining compliance and governance in pricing operations...
3 weeks ago
$230K - $260K *
Take ownership of the entire banking product strategy; lead execution across onboarding, transaction processing, treasury solutions, and card issuance, fostering team growth and cross-functional colla...
3 weeks ago
$96K - $108K *
Lead transformative initiatives that enhance organizational effectiveness and community impact within Native youth programs. Drive strategic partnerships and operational excellence to boost Club susta...
Reposted today
Finance Manager, Supply Chain and logistics Americas
$110K - $130K *
Lead financial strategy for the Americas in Supply Chain and Logistics. Collaborate with regional teams to enhance decision-making through insightful analysis and reporting, ensuring alignment with op...
Reposted 1 week ago
Associate Director, US Oncology Marketing, Operational Excellence & Capacity Planning
$156K - $247K *
Join us to lead operational demand and capacity planning in a key role that enhances the treatment ecosystem, ensures growth, and drives data-driven insights across multiple teams and partners for imp...
1 week ago
$194K - $361K *
Drive innovation by leading the design and validation of next-gen AI agents and workflows. Partner across teams to implement scalable AI solutions, promote best practices, and mentor engineers in a dy...
2 weeks ago
$90K - $160K *
Join us to lead growth initiatives in medical device markets by developing key customer relationships and driving strategic proposals in the Drug Delivery Combination Devices sector while ensuring hig...
Reposted 3 weeks ago
$150K - $180K *
Develop and expand customer relationships within the Medical, Industrial, and Automotive sectors by identifying new opportunities and leveraging EMS expertise to drive growth in North America and glob...
Reposted 3 weeks ago
$88K - $118K *
Transform customer experiences by delivering technical insights and tailored solutions for our IoT platform. Collaborate cross-functionally to ensure adoption, drive value, and foster long-term partne...
1 week ago
Field Service & Deployment Engineer
$71K - $97K *
Advance your career by deploying and maintaining cutting-edge robotic systems. This hands-on role is vital for ensuring operational success, working directly with clients to optimize performance and r...
Reposted 3 weeks ago
$200K - $250K *
Join a team that's dedicated to optimizing operations and driving strategic initiatives. Lead project teams, interface with clients, and enhance productivity while overseeing major projects in the pow...
2 weeks ago
Senior Manager, Post Production (Remote)
$100K - $120K *
Transform the post-production landscape by leading a team of editors and specialists to deliver polished, high-quality ads. Oversee workflows, manage talent, and ensure a consistent output that meets...
2 weeks ago
Healthcare Consulting Senior Director - Patient Experience
$225K - $275K *
Drive transformative healthcare consulting initiatives, leading engagement teams to enhance client outcomes through innovative strategies and strong leadership. Shape the future of patient experience...
1 week ago
$160K - $200K *
Transform the financial landscape by leading our accounting and finance functions while building a high-performing team. Drive operational excellence, ensure financial integrity, and collaborate with...
2 weeks ago
$120K - $145K *
Engineer strategic transformation initiatives to modernize enterprise IT, overseeing program execution, Agile software delivery, and cloud adoption while ensuring compliance and alignment with DoD obj...
2 weeks ago
Project Manager - Major Correctives-1
$91K - $152K *
Transform project delivery in a fast-paced environment by driving Major Component Upgrade and Blade projects, ensuring safety, quality, and customer satisfaction while managing budgets and fostering s...
3 weeks ago
Senior Corporate Counsel, Customer Success
$148K - $217K *
Shape legal strategy for a global Customer Success team by leading contract negotiation, dispute resolution, and compliance, empowering commercial teams through streamlined processes and self-service...
1 month ago
Senior Product Manager, Expansion
$161K - $202K *
Drive customer expansion by optimizing user experiences and workflows. Collaborate across teams to enhance product offerings, utilizing data to implement changes that increase revenue while ensuring s...
3 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.