Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$100K - $130K *

Transform Enterprise client relationships by leading interactions, identifying growth opportunities, and delivering exceptional service while driving strategic initiatives. Collaborate with cross-func...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$138K - $243K *

Grow your career with a strategic leadership role guiding tax compliance and planning efforts. You'll oversee sales/use and personal property tax functions while ensuring accurate reporting and minimi...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Legal & Accounting

$122K - $177K *

Shape the future of supply chain excellence by directing strategic sourcing initiatives that enhance cost efficiency and quality outcomes, while leading a high-performing team to navigate complex heal...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Hospitals & Medical Centers

$140K - $150K *

Join a dynamic team to drive revenue growth in the data center ecosystem. Build strategic relationships with key accounts, develop go-to-market strategies, and deliver innovative solutions in power di...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$148K - $222K *

Join us to lead the sales team in the Carolinas district, enhancing performance and driving market share growth. You'll foster key customer relationships, coach top talent, and ensure compliance while...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$90K - $120K *

Join a team that's driving creative excellence for eCommerce brands. Balance hands-on leadership with team mentoring while optimizing performance across key retail platforms, ensuring high-quality out...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$120K - $150K *

Join a dynamic team to drive channel sales and expand distribution within the physical security sector. Build strategic partnerships with integrators and distributors to enhance revenue growth and mar...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Technical Services

$80K - $90K *

Accelerate progress at the forefront of institutional sales, managing the full sales cycle to establish partnerships. This is a remote role requiring strong relationship-building skills and consultati...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$198K - $297K *

Partner with us to lead global regulatory affairs for innovative pharmaceutical products. Oversee strategy, team development, and agency negotiations while ensuring compliance and operational excellen...

US-AnywhereRemote

6 days ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$70K - $95K *

Collaborate across teams to ensure 100% on-time delivery and optimize supply chain operations for enhancing customer satisfaction and performance metrics...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$101K - $138K *

Contribute to the success of automation projects by collaborating with cross-functional teams, managing site implementations, and driving innovative solutions to enhance operational efficiency and cus...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $110K *

Lead the charge in managing and guiding the Food Label group to ensure compliance with US/CAN regulations. Drive team performance through training and accurate review processes while addressing client...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$130K - $180K *

Drive your career forward by leading strategic sales initiatives in regulated industries. Leverage your Salesforce expertise to cultivate partnerships, expand pipeline, and establish market leadership...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$70K - $96K *

Lead the charge in product strategy and development, collaborating across teams to drive market success and align products with business goals. Utilize expert market insights to innovate and enhance c...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$169K - $284K *

Lead the charge in shaping product strategy for Rental Partnerships, driving seamless integrations, and enhancing user experiences. Collaborate across teams to elevate transactions while focusing on c...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$100K - $130K *

Transform global sourcing strategies through supplier management, risk mitigation, and cross-functional collaboration to drive cost efficiency and quality excellence across diverse manufacturing setti...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$90K - $100K *

Drive sales growth for packaging solutions across National Accounts, leveraging technical expertise and collaboration to maximize revenue opportunities while providing comprehensive support to sales t...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$90K - $120K *

Transform direct mail production by leading strategies that ensure project efficiency, cost-effectiveness, and compliance. Collaborate with teams to enhance campaign performance through innovative sol...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$127K - $212K *

Join a mission-driven team to lead strategic contract management, ensuring compliance, mitigating risks, and driving successful project outcomes through expert negotiation and collaboration across mul...

US-AnywhereRemote

Reposted today

  •   8 - 10 years exp.  •   Energy & Utilities

$190K - $220K *

Join a team that's dedicated to enhancing relationships with K-12 education clients through tailored solutions and expert service delivery. Leverage your skills in account management to drive growth a...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$90K - $130K *

Grow your career by leading client integrations and translating business needs into scalable software solutions. Collaborate cross-functionally to enhance client experiences and drive successful proje...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $120K *

Transform your sales career by driving significant revenue growth through a strategic and high-volume sales approach. Engage potential clients with compelling customized solutions while maintaining a...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Business Services

$89K - $120K *

Lead the transformation of financial systems by delivering integrated solutions that enhance user experiences, drive innovation, and solve business challenges across teams. Collaborate to define strat...

US-AnywhereRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$178K - $367K *

Lead innovative partner marketing strategies while guiding a dedicated team. Collaborate across functions to enhance Pinterest's advertising partnerships, driving revenue through operational excellenc...

US-AnywhereRemote

Reposted 3 days ago

  •   11 - 15 years exp.  •   Business Services

$80K - $100K *

Accelerate progress at franchise locations by fostering the adoption and optimization of sales training and processes, ensuring revenue growth and an enhanced customer experience through strategic coa...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.