Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$91K - $152K *

Oversee the execution of major component projects across North America, ensuring adherence to safety, quality, and budget requirements while fostering strong client relationships and leading diverse t...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$185K - $231K *

Champion a transformative growth agenda for RTD & Convenience, focusing on channel expansion, strategic partnerships, and market leadership to drive profitability and market share while collaborating...

US-AnywhereRemote

6 days ago

  •   11 - 15 years exp.  •   Food & Beverages

$110K - $130K *

Engage in a pivotal leadership role within Revenue Operations, combining team management with hands-on expertise across Salesforce and marketing automation. Drive impactful client engagements, mentor...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$95K *

Elevate your career by managing and growing sales while building trusted relationships across healthcare. Leverage diverse expertise to deliver impactful surgical solutions and achieve revenue objecti...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$169K - $338K *

Drive the creation and execution of innovative product strategies in a complex tech environment. Collaborate across teams to enhance platform capabilities and deliver data-driven, scalable solutions t...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Consumer Technology

$134K - $149K *

Transform marketing operations by enhancing CRM systems and automation, ensuring alignment between teams to optimize family and provider engagement throughout the application process while leveraging...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Healthcare

$70K - $117K *

Drive Agile delivery excellence by facilitating Scrum practices and coaching cross-functional teams in a regulated environment, ensuring high-quality healthcare software solutions that enhance patient...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$125K - $150K *

Engage with us to craft cutting-edge design systems that enhance healthcare software through collaboration and innovation. Drive consistency and accessibility as you build robust component libraries f...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $145K *

Champion customer success through strategic partnerships and technical leadership, enhancing relationships and operational support while resolving complexities in a dynamic healthcare environment...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$120K - $145K *

Unlock potential by leading advanced measurement strategies for clients, analyzing marketing effectiveness, and driving data-driven decisions. Collaborate with cross-functional teams, mentor junior an...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$143K - $286K *

Take ownership of complex start-up and commissioning projects across Data Centers, leading teams to ensure timely execution, governance, and customer satisfaction in a dynamic environment. Drive conti...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$117K - $152K *

Empower regional sales performance by crafting and executing account strategies that drive growth and retention. Lead a dynamic team to enhance operational efficiency, collaboration, and customer part...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$100K - $120K *

Lead maintenance excellence across multiple recycling plants by collaborating with teams to enhance equipment reliability, optimize operations, and minimize downtime using hands-on technical expertise...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$118K - $176K *

Lead engineering excellence by driving innovation, ensuring high-quality delivery, and modernizing practices across teams. Collaborate strategically with product leaders to enhance operational efficie...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K *

Partner with us to elevate customer success by delivering tailored strategies, cultivating relationships, and driving compelling results in a dynamic, collaborative environment. Join a passionate team...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Consumer Technology

$145K - $218K *

Shape the future of healthcare marketing by leading regional strategies for CT & Xray portfolios, focusing on customer-centric campaigns and collaborative initiatives that amplify brand presence and d...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$95K - $115K *

Unlock potential in customer-driven digital solutions by leading product management initiatives that enhance eCommerce experiences and maximize client engagement across platforms and features in the r...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$269K - $349K *

Pioneer global commercial strategies for breakthrough hematology products. Collaborate across teams to align business objectives, drive market success, and ensure exceptional global execution while le...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$135K - $237K *

Drive strategic direction and innovation in Actuarial Science, leading teams in pricing, forecasting, and financial analysis while ensuring regulatory compliance and enhancing operational efficiency a...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$150K - $180K *

Drive the vision for a high-impact Data Engineering Practice, leading strategy, P&L, talent, and client engagement to transform enterprise data into strategic assets and AI-ready infrastructure...

US-AnywhereRemote

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$110K - $130K *

Lead the charge in redefining fraud prevention through innovative product management. Engage with stakeholders to enhance existing solutions and evaluate new technologies for a modern omni-channel fra...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$130K - $195K *

Engage with senior leaders to unlock potential through strategic consultative sales. Drive growth, anticipate client needs, and build trusted relationships while achieving impactful outcomes for Fortu...

US-AnywhereRemote

Reposted 3 days ago

  •   11 - 15 years exp.  •   Business Services

$117K - $165K *

Lead the charge in developing strategic medical content while collaborating cross-functionally and ensuring high standards of accuracy and clarity, influencing multiple therapeutic projects for a dive...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$91K - $152K *

Drive the successful execution of Major Component Upgrade and Blade projects, ensuring compliance with safety, quality, and budget standards while fostering strong customer relationships and leading p...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$88K - $129K *

Transform account relationships by designing impactful sales strategies, optimizing partnerships, and driving growth across international markets. Collaborate with teams to maximize profitability whil...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.