Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Senior Executive Sales Leader - Tri-brand
$155K - $165K *
Transform your sales career by developing new business in the auto finance industry. Engage with key decision-makers, drive revenue growth, and exceed sales targets while utilizing innovative data ana...
Reposted today
Product Head - Hazmat Transportation Program
$172K - $215K *
Elevate your career by leading the Hazmat Transportation insurance program. Drive strategic underwriting initiatives, manage a dedicated team, and cultivate partnerships, ensuring profitable growth in...
3 days ago
Director, Software Engineering
$218K - $262K *
Lead and transform engineering strategies for a key fraud detection platform, guiding teams to deliver high-quality, scalable systems while aligning with cross-functional partners to enhance execution...
1 week ago
$80K - $125K *
Transform the care operations landscape by managing workforce strategy and optimizing tools for peak performance, enhancing pros' experience through strategic projects and innovation in a collaborativ...
2 weeks ago
Subscription Renewal Specialist
$109K - $183K *
Manage customer subscription renewals, negotiating pricing and ensuring smooth execution. Collaborate across teams to minimize churn and maintain data integrity, while providing insights to leadership...
3 weeks ago
$75K - $110K *
Drive revenue growth by leading strategic pitch processes and enhancing client relationships across various agency services. Collaborate cross-functionally to deliver tailored solutions and elevate cl...
3 weeks ago
$84K - $88K *
Optimize procurement processes to enhance vendor relationships, conduct complex cost analyses, and support strategic negotiations, ensuring compliance with federal regulations and organizational polic...
1 week ago
Senior Business Technology Product Manager- Supply Chain
$131K - $198K *
Shape the future of supply chain technology by driving product vision, strategy, and execution. Collaborate across teams to deliver innovative solutions that transform operations and achieve measurabl...
1 week ago
Manager Labor Relations (Southern Division)
$90K - $160K *
Oversee labor and employee relations programs, providing guidance and support to field teams. Analyze trends to enhance culture and manage initiatives that ensure positive associate relations across t...
4 weeks ago
$100K - $150K *
Unlock growth by developing comprehensive sales strategies and managing enterprise accounts. Collaborate cross-functionally to position innovative solutions in the supply chain technology market, driv...
Reposted 2 weeks ago
$100K - $150K *
Lead strategic sales initiatives by managing enterprise accounts and developing comprehensive business plans. Collaborate cross-functionally and engage with stakeholders to drive growth and exceed sal...
Reposted 2 weeks ago
Regional Director of Operations
$105K *
Transform regional operations through strategic leadership, ensuring excellence across diverse programs while driving accountability and fostering community partnerships to achieve impactful outcomes...
2 weeks ago
Senior Project Manager, Technical Operations
$132K - $172K *
Join a team that's driving innovative strategies in Technical Operations, executing complex biologic development projects while collaborating cross-functionally to achieve successful program milestone...
1 week ago
Manager., Guest Growth & Decisioning
$97K - $134K *
Drive guest engagement and loyalty growth by developing strategies that leverage guest intelligence and analytics, influencing behavior across the customer journey, and fostering cross-functional part...
1 week ago
Director, CX Analytics & Optimization Technical Suite Lead
$188K - $282K *
Empower our organization by leading technical initiatives in Customer Experience Analytics. Drive innovation in analytics solutions and optimize performance across platforms, ensuring teams can effect...
3 days ago
Sr Customer Success Partner (FinBiz)
$100K - $125K *
Contribute to strategic account growth by managing relationships, analyzing trends, and driving sales of innovative solutions within key national and global accounts while ensuring high levels of cust...
1 week ago
$170K - $200K *
Join a team that's redefining legal technology. As an Engineering Manager, you'll lead software engineers, guiding the development of a next-gen platform focused on AI-driven solutions, ensuring quali...
4 weeks ago
(USA) Manager, Supply Chain Management
$70K - $130K *
Elevate supply chain efficiency by managing processes, resolving issues, and fostering cross-functional collaboration. Drive continuous improvement and nurture supplier relationships to align operatio...
4 weeks ago
Senior PMO Manager - Intelligent Utility Solutions
$110K - $180K *
Lead and develop a high-performing PMO, driving success in complex municipal technology projects while enhancing cross-functional collaboration and continuous improvement for scalable growth...
3 days ago
$90K - $130K *
Shape the future of AI product design by leading innovative workflows. Collaborate with cross-functional teams to elevate mortgage processes through automation and human-centric design, making experie...
4 days ago
Director of Marketing, Americas
$120K - $150K *
Execute regional marketing strategies to enhance product adoption and brand awareness. Drive market development through effective leadership, collaboration, and innovative campaigns that elevate patie...
2 weeks ago
Area Sales Manager (Renovations) - North East U.S.
$92K - $140K *
Lead, manage, and develop a sales team to meet territory goals, enhancing customer satisfaction and driving revenue growth through strategic sales processes and reporting analysis. Engage with custome...
Reposted yesterday
$75K - $95K *
Pioneer operational excellence by leading warehouse and distribution teams to ensure high performance, efficiency, and customer satisfaction in a fast-paced logistics environment. Drive initiatives to...
2 days ago
Director of Talent Management and Development
$100K - $130K *
Join a team that's driving innovative talent management strategies to enhance workforce capability and leadership effectiveness through modern practices and technology, ensuring a future-ready organiz...
Reposted 3 days ago
Associate Director, Consumer Marketing
$201K - $251K *
Elevate your marketing skills by leading consumer campaigns in a dynamic biopharma environment. Contribute to strategic initiatives, collaborate with teams, and leverage data to drive impactful consum...
2 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.