Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Project Manager - Major Correctives-4
$91K - $152K *
Oversee the execution of major component projects across North America, ensuring adherence to safety, quality, and budget requirements while fostering strong client relationships and leading diverse t...
3 weeks ago
Area Vice President, RTD & Convenience
$185K - $231K *
Champion a transformative growth agenda for RTD & Convenience, focusing on channel expansion, strategic partnerships, and market leadership to drive profitability and market share while collaborating...
6 days ago
Senior Salesforce Consultant (Remote US)
$110K - $130K *
Engage in a pivotal leadership role within Revenue Operations, combining team management with hands-on expertise across Salesforce and marketing automation. Drive impactful client engagements, mentor...
3 weeks ago
Acera Senior Account Executive - Omaha, NE
$95K *
Elevate your career by managing and growing sales while building trusted relationships across healthcare. Leverage diverse expertise to deliver impactful surgical solutions and achieve revenue objecti...
1 week ago
(USA) Distinguished, Product Manager
$169K - $338K *
Drive the creation and execution of innovative product strategies in a complex tech environment. Collaborate across teams to enhance platform capabilities and deliver data-driven, scalable solutions t...
3 weeks ago
Senior Manager, Marketing Operations
$134K - $149K *
Transform marketing operations by enhancing CRM systems and automation, ensuring alignment between teams to optimize family and provider engagement throughout the application process while leveraging...
Today
$70K - $117K *
Drive Agile delivery excellence by facilitating Scrum practices and coaching cross-functional teams in a regulated environment, ensuring high-quality healthcare software solutions that enhance patient...
3 weeks ago
Senior Manager, Design Systems Engineer - Verity Solutions, Remote
$125K - $150K *
Engage with us to craft cutting-edge design systems that enhance healthcare software through collaboration and innovation. Drive consistency and accessibility as you build robust component libraries f...
3 weeks ago
Senior Manager, Customer Solutions
$120K - $145K *
Champion customer success through strategic partnerships and technical leadership, enhancing relationships and operational support while resolving complexities in a dynamic healthcare environment...
4 weeks ago
$120K - $145K *
Unlock potential by leading advanced measurement strategies for clients, analyzing marketing effectiveness, and driving data-driven decisions. Collaborate with cross-functional teams, mentor junior an...
2 weeks ago
Associate Director of Start-Up and Commissioning
$143K - $286K *
Take ownership of complex start-up and commissioning projects across Data Centers, leading teams to ensure timely execution, governance, and customer satisfaction in a dynamic environment. Drive conti...
2 weeks ago
Director, Strategic Accounts, California (Remote)
$117K - $152K *
Empower regional sales performance by crafting and executing account strategies that drive growth and retention. Lead a dynamic team to enhance operational efficiency, collaboration, and customer part...
Reposted 2 weeks ago
$100K - $120K *
Lead maintenance excellence across multiple recycling plants by collaborating with teams to enhance equipment reliability, optimize operations, and minimize downtime using hands-on technical expertise...
3 weeks ago
$118K - $176K *
Lead engineering excellence by driving innovation, ensuring high-quality delivery, and modernizing practices across teams. Collaborate strategically with product leaders to enhance operational efficie...
Reposted 1 week ago
$120K *
Partner with us to elevate customer success by delivering tailored strategies, cultivating relationships, and driving compelling results in a dynamic, collaborative environment. Join a passionate team...
Yesterday
Director Marketing, Radiology - CT & Xray, US and Canada
$145K - $218K *
Shape the future of healthcare marketing by leading regional strategies for CT & Xray portfolios, focusing on customer-centric campaigns and collaborative initiatives that amplify brand presence and d...
1 week ago
$95K - $115K *
Unlock potential in customer-driven digital solutions by leading product management initiatives that enhance eCommerce experiences and maximize client engagement across platforms and features in the r...
1 week ago
Executive Director, Global Commercial Lead, Tacabrutideg
$269K - $349K *
Pioneer global commercial strategies for breakthrough hematology products. Collaborate across teams to align business objectives, drive market success, and ensure exceptional global execution while le...
1 week ago
Director, Actuarial Science (AI Transformation)
$135K - $237K *
Drive strategic direction and innovation in Actuarial Science, leading teams in pricing, forecasting, and financial analysis while ensuring regulatory compliance and enhancing operational efficiency a...
3 weeks ago
Director and Practice Lead, Data Engineering
$150K - $180K *
Drive the vision for a high-impact Data Engineering Practice, leading strategy, P&L, talent, and client engagement to transform enterprise data into strategic assets and AI-ready infrastructure...
Reposted 3 weeks ago
Product Manager – Fraud & Disputes
$110K - $130K *
Lead the charge in redefining fraud prevention through innovative product management. Engage with stakeholders to enhance existing solutions and evaluate new technologies for a modern omni-channel fra...
2 weeks ago
$130K - $195K *
Engage with senior leaders to unlock potential through strategic consultative sales. Drive growth, anticipate client needs, and build trusted relationships while achieving impactful outcomes for Fortu...
Reposted 3 days ago
Director, Medical Writing - Market Access Promotional Agency
$117K - $165K *
Lead the charge in developing strategic medical content while collaborating cross-functionally and ensuring high standards of accuracy and clarity, influencing multiple therapeutic projects for a dive...
Reposted 1 week ago
Project Manager - Major Correctives-2
$91K - $152K *
Drive the successful execution of Major Component Upgrade and Blade projects, ensuring compliance with safety, quality, and budget standards while fostering strong customer relationships and leading p...
3 weeks ago
$88K - $129K *
Transform account relationships by designing impactful sales strategies, optimizing partnerships, and driving growth across international markets. Collaborate with teams to maximize profitability whil...
3 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.