Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$157K - $197K *

Empower growth by leading a pre-sales technical team and engaging with customers. Drive strategic initiatives, enhance product strategies, and coach high-performing teams to achieve rapid objectives i...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Grow your career with a dynamic leadership role that drives regional commercial execution for innovative diagnostic solutions. Inspire and develop a sales team while collaborating with key healthcare...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$120K - $144K *

Engage with executive leadership to drive enterprise risk management, compliance, and strategic guidance. Oversee contract risk, insurance, and cross-functional initiatives, fostering a proactive cult...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Legal & Accounting

$118K - $330K *

Drive operational excellence by leading a large Auto Claims team, ensuring effective claims handling, compliance, and superior customer service while fostering talent development and cross-functional...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$130K - $150K *

Join a team that's driving business growth by expanding on existing accounts and identifying new opportunities within your territory. Collaborate with cross-functional teams to achieve sales objective...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$79K - $127K *

Transform product portfolio operations by developing resources and monitoring model adoption within the Product Management lifecycle. Collaborate effectively with teams to enhance productivity and str...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$79K - $175K *

Elevate financial security by analyzing risk and underwriting proposals while fostering strong producer relationships. Collaborate across teams to ensure growth and exceptional customer service within...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $130K *

Drive your career with this role as you build relationships and identify new business opportunities in the spa and hospitality sectors, leveraging your consultative sales expertise to exceed targets a...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$100K - $120K *

Develop and manage client relationships to enhance satisfaction, retention, and growth. Collaborate with cross-functional teams to drive upselling, streamline contract processes, and contribute to inn...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Business Services

$100K - $150K *

Unlock your potential as you drive growth in refuse/waste and municipal fleet accounts, managing end-to-end sales cycles and leveraging existing industry relationships to secure wins and expand impact...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Transportation

$175K - $185K *

Elevate your career by partnering with senior living executives to drive adoption and ROI. This strategic role combines clinical insight and commercial acumen to enhance client relationships and opera...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $100K *

Unlock your potential by developing partner engagement strategies, collaborating with cross-functional teams, and leveraging performance insights to drive sales growth and long-term success in a dynam...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Business Services

$229K - $286K *

Lead the design organization to craft user-centered experiences across mental health care. Empower teams to deliver strategic design solutions, shape business goals, and enhance clinical outcomes thro...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$163K - $204K *

Shape the future of regional initiatives by providing strategic leadership and fostering impactful partnerships. You'll drive collaboration, manage resources, and align efforts to enhance community ou...

US-AnywhereRemote

Yesterday

  •   11 - 15 years exp.  •   Business Services

$100K - $150K *

Accelerate progress at a dynamic sales organization by leading a high-performance team focused on customer acquisition and revenue growth in service solutions. Engage in both strategy and execution to...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $150K *

Transform your career by driving sales success in Enterprise Accounts. Leverage your expertise to build relationships, exceed targets, and enhance your skills in a dynamic environment focused on growt...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$143K - $196K *

Drive seamless execution of healthcare conferences and events by leading a dynamic team, ensuring alignment with business goals, optimizing attendee engagement, and enhancing operational efficiency. M...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $130K *

Transform customer success by leading a high-impact team to drive adoption, retention, and relationship depth in a dynamic AI environment. Engage with clients, optimize strategies, and set standards w...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$174K - $348K *

Shape the future of Data Center solutions by analyzing trends, driving strategy, and collaborating with stakeholders to create innovative, customer-centric product offerings that excel in a competitiv...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$87K - $121K *

Champion operational excellence by transforming sales processes and reporting. Collaborate with leadership to implement actionable strategies that enhance performance and drive results, while managing...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$90K - $130K *

Lead the charge in advancing service solutions for power infrastructure. Collaborate with clients to deliver tailored service offerings, drive regional sales performance, and manage a proactive sales...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$75K - $100K *

Champion client engagement by driving growth through insight-led analysis. Collaborate with cross-functional teams to deliver tailored solutions that enhance client profitability using advanced analyt...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$79K - $142K *

Unlock potential by leading financial analyses for senior management and enhancing financial systems. Engage across functions to ensure accuracy and drive operational improvements with a focus on crea...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$115K - $199K *

Lead financial strategies for manufacturing operations across the U.S. Ensure accurate financial reporting and compliance, while partnering cross-functionally to drive performance and accountability w...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$150K - $195K *

Shape the future of CMC strategy by leading small molecule development, ensuring timely and cost-effective drug manufacturing while collaborating across functions to meet program milestones and regula...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.