Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Ecommerce Associate Account Director
$88K - $105K *
Unlock potential by serving as the strategic lead for lifestyle accounts. Collaborate with diverse teams to drive marketing success through comprehensive performance insights and effective communicati...
4 days ago
Regional Account Director Automotive Digital Marketing (Foxtrot)
$190K *
Unlock the potential of automotive dealerships by crafting data-driven strategies that enhance sales, service, and customer retention. In this client-focused role, you will partner directly with deale...
2 weeks ago
Director, Mergers & Acquisitions (M&A) and Asst. Corporate Secretary
$200K - $250K *
Lead high-impact M&A transactions while building strategic partnerships across corporate functions. Guide deal evaluation through integration, ensuring risk management and alignment with long-term gro...
1 week ago
$130K - $140K *
Elevate client engagement and drive strategic sales growth within the pharmaceutical industry. Focus on achieving revenue targets, managing complex accounts, and collaborating with teams to deliver ta...
3 days ago
$136K - $252K *
Lead the transformation of our digital experience platform, shaping user interactions through innovative design, AI, and automation. Collaborate with cross-functional teams to enhance customer product...
1 week ago
Senior Aero Service Parts Leader
$140K - $233K *
Lead a team of functional managers to optimize Aero Service Parts operations, ensuring on-time delivery and strategic growth. Collaborate with cross-functional teams and external suppliers for effecti...
4 days ago
Lead, Client Delivery - Incent
$80K - $95K *
Elevate client satisfaction by leading operational excellence for channel partners. Collaborate cross-functionally to ensure marketing goals are achieved and provide exceptional customer service while...
4 days ago
$103K - $139K *
Drive effective employee relations strategies and provide guidance to management in resolving workplace conflicts, all while ensuring compliance and supporting a positive company culture. Your experti...
2 days ago
$131K - $196K *
Empower the customer success strategy for our organization by engaging key clients, leading program design, and optimizing performance metrics. Drive growth initiatives and influence high-level strate...
Reposted 1 week ago
$175K - $210K *
Lead and inspire a data science team to unlock actionable insights driving customer engagement and business growth, collaborating across functions to enhance product experiences and optimize marketing...
2 weeks ago
Lead Process & Solutions Finance Analyst
$115K - $130K *
Take ownership of SAP Financials solutions, managing projects and enhancements while collaborating with business and IT teams. Utilize your expertise in financial accounting subprocesses and SAP modul...
2 weeks ago
Executive Director, Head of Agentic Factory - Remote
$225K - $418K *
Elevate the Agentic Factory by leading AI solutions that enhance business operations through innovative workflows and robust engineering practices, while driving cross-functional partnerships to maxim...
2 weeks ago
Salesforce Product, Delivery, & Support Lead
$123K - $166K *
Lead and enhance Salesforce strategies, guiding a talented team to deliver optimal solutions that elevate customer experience and business value. Shape the future of Salesforce while balancing technic...
2 weeks ago
$108K *
Transform marketing strategies by leveraging data analytics to optimize campaign performance, drive ROI, and enhance customer engagement across multiple departments while mentoring junior analysts and...
3 weeks ago
Senior Director, Wastewater & Environmental
$180K - $222K *
Transform EHS regulatory compliance through leadership, innovation, and strategic oversight. Drive sustainable initiatives and ensure adherence to federal, state, and internal safety regulations acros...
Reposted 5 days ago
$160K - $190K *
Grow your career with an impactful role managing full cycle sales for EV fleet solutions. Collaborate with leadership to drive market growth while optimizing customer engagements across North America...
2 weeks ago
Staff Technical Program Manager, PSA Ops
$151K - $220K *
Drive strategic cross-functional programs, partnering with diverse teams to enhance operations and support growth in an innovative and collaborative environment, shaping processes that solve complex c...
4 days ago
$80K - $95K *
Lead business development by identifying prospects and fostering relationships with clients to boost sales of custom films. Drive organic growth and maintain vital connections across various functiona...
3 weeks ago
$100K - $110K *
Drive customer success by managing key accounts, identifying growth opportunities, and ensuring maximum value from our products. Leverage analytics and insights to enhance client relationships and con...
1 week ago
Director, Software Engineering
$217K - $242K *
Engage engineering talent to drive scalable, AI-powered solutions within a complex cloud ecosystem. Lead a large team, partner with cross-functional stakeholders, and establish a strategic vision that...
3 weeks ago
Director, Software Engineering
$211K - $234K *
Empower teams by leading a large engineering organization focused on innovative software solutions. Collaborate with cross-functional partners to align engineering strategy with business goals and dri...
3 weeks ago
Director, Medical Writing - WCH
$191K - $263K *
Optimize the impact of medical writing by leading complex projects, managing teams, and ensuring compliance with regulatory standards, while contributing to the strategic growth of the organization in...
3 weeks ago
Senior Director, Product Marketing & Brand
$235K - $275K *
Transform the brand narrative and drive growth through strategic leadership. Lead consumer insights, product marketing, and cross-functional collaboration to expand audience reach and enhance engageme...
4 weeks ago
(USA) Senior Manager, Contact Center- Channel Strategy & Self Service
$80K - $155K *
Champion exceptional customer experiences by leading strategic initiatives and optimizing contact center operations, focusing on innovative solutions and performance enhancements to achieve business g...
Reposted today
Director IT Commercial Systems and CRM Operations - Global Commercial Technology
$172K - $232K *
Transform commercial technology operations by aligning platforms with strategic objectives. Drive innovation through effective stakeholder management, oversee CRM systems, and enhance user experience...
Reposted 3 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.