Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$111K - $309K *

Shape the future of digital healthcare solutions by leading a team focused on engaging small and emerging biopharma clients. Drive growth through strategic collaboration, innovative market approaches...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$120K - $150K *

Advance organizational effectiveness by overseeing strategic planning and implementation of managed care programs. Drive negotiation and analysis of contracts, ensuring compliance, growth, and marketi...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$90K - $120K *

Collaborate with technical teams to drive operational excellence and customer satisfaction, owning service strategy and relationships across local territories to achieve business growth and meet servi...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Healthcare

$160K - $180K *

Drive strategic product vision for Pharma and Life Sciences, influencing stakeholders and delivering innovative solutions through cross-functional leadership and market insights, while managing the fu...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$120K - $150K *

Advance commercial auto risk control by mentoring consultants, leading assessments, and collaborating across teams to enhance safety practices while utilizing industry insights and AI technologies for...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$130K - $180K *

Drive market access strategies that enhance patient access and support the growth of innovative medical technologies. Collaborate cross-functionally to ensure effective reimbursement initiatives and e...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$92K - $186K *

Lead efforts in operational excellence by enhancing process efficiency and driving scalable growth within practice management. Collaborate with leadership to implement strategic initiatives and ensure...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$70K - $117K *

Transform construction cost data management by leveraging your engineering expertise to produce accurate and reliable estimates across diverse disciplines, ensuring high-quality deliverables that enha...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$130K - $160K *

Lead the charge in optimizing market access strategies and fostering strong partnerships with key healthcare stakeholders to enhance patient outcomes and drive business growth across a diverse regiona...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$132K - $171K *

Lead the charge in advancing ocular health by managing high-performing sales teams, executing strategic business initiatives, and fostering relationships with eye care professionals across diverse ter...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$125K - $255K *

Elevate client engagement by collaboratively crafting compelling presentations and pitches to support Corporate Bankers across various industries, driving unique insights and integrated strategies to...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$180K - $200K *

Join a dynamic team to own the global strategy and execution for a cutting-edge money movement platform. Drive innovations, ensure compliance, and transform complex payment networks into seamless, eff...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$170K - $190K *

Lead the development and execution of a global payments platform, overseeing network strategy, compliance, and performance across fiat and crypto transactions while managing cross-functional teams and...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$157K - $197K *

Empower growth by leading a pre-sales technical team and engaging with customers. Drive strategic initiatives, enhance product strategies, and coach high-performing teams to achieve rapid objectives i...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Grow your career with a dynamic leadership role that drives regional commercial execution for innovative diagnostic solutions. Inspire and develop a sales team while collaborating with key healthcare...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$120K - $144K *

Engage with executive leadership to drive enterprise risk management, compliance, and strategic guidance. Oversee contract risk, insurance, and cross-functional initiatives, fostering a proactive cult...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Legal & Accounting

$118K - $330K *

Drive operational excellence by leading a large Auto Claims team, ensuring effective claims handling, compliance, and superior customer service while fostering talent development and cross-functional...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$130K - $150K *

Join a team that's driving business growth by expanding on existing accounts and identifying new opportunities within your territory. Collaborate with cross-functional teams to achieve sales objective...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$79K - $127K *

Transform product portfolio operations by developing resources and monitoring model adoption within the Product Management lifecycle. Collaborate effectively with teams to enhance productivity and str...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$79K - $175K *

Elevate financial security by analyzing risk and underwriting proposals while fostering strong producer relationships. Collaborate across teams to ensure growth and exceptional customer service within...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $130K *

Drive your career with this role as you build relationships and identify new business opportunities in the spa and hospitality sectors, leveraging your consultative sales expertise to exceed targets a...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$100K - $120K *

Develop and manage client relationships to enhance satisfaction, retention, and growth. Collaborate with cross-functional teams to drive upselling, streamline contract processes, and contribute to inn...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Business Services

$100K - $150K *

Unlock your potential as you drive growth in refuse/waste and municipal fleet accounts, managing end-to-end sales cycles and leveraging existing industry relationships to secure wins and expand impact...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Transportation

$175K - $185K *

Elevate your career by partnering with senior living executives to drive adoption and ROI. This strategic role combines clinical insight and commercial acumen to enhance client relationships and opera...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $100K *

Unlock your potential by developing partner engagement strategies, collaborating with cross-functional teams, and leveraging performance insights to drive sales growth and long-term success in a dynam...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.