Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Director, Solution Sales, Small Pharma Segment Lead, IQVIA Digital (Remote)
$111K - $309K *
Shape the future of digital healthcare solutions by leading a team focused on engaging small and emerging biopharma clients. Drive growth through strategic collaboration, innovative market approaches...
2 weeks ago
$120K - $150K *
Advance organizational effectiveness by overseeing strategic planning and implementation of managed care programs. Drive negotiation and analysis of contracts, ensuring compliance, growth, and marketi...
Yesterday
Area Service Leader - Western PA
$90K - $120K *
Collaborate with technical teams to drive operational excellence and customer satisfaction, owning service strategy and relationships across local territories to achieve business growth and meet servi...
6 days ago
Senior Business Product Management Consultant
$160K - $180K *
Drive strategic product vision for Pharma and Life Sciences, influencing stakeholders and delivering innovative solutions through cross-functional leadership and market insights, while managing the fu...
3 days ago
Technical Director, Commercial Auto
$120K - $150K *
Advance commercial auto risk control by mentoring consultants, leading assessments, and collaborating across teams to enhance safety practices while utilizing industry insights and AI technologies for...
1 week ago
Director, Market Access & Reimbursement, Americas
$130K - $180K *
Drive market access strategies that enhance patient access and support the growth of innovative medical technologies. Collaborate cross-functionally to ensure effective reimbursement initiatives and e...
1 week ago
Practice Manager - Managed Services
$92K - $186K *
Lead efforts in operational excellence by enhancing process efficiency and driving scalable growth within practice management. Collaborate with leadership to implement strategic initiatives and ensure...
1 week ago
$70K - $117K *
Transform construction cost data management by leveraging your engineering expertise to produce accurate and reliable estimates across diverse disciplines, ensuring high-quality deliverables that enha...
2 days ago
Associate Director of Regional Accounts - Eastern US
$130K - $160K *
Lead the charge in optimizing market access strategies and fostering strong partnerships with key healthcare stakeholders to enhance patient outcomes and drive business growth across a diverse regiona...
2 days ago
Division Manager, Pharmaceutical & Dry Eye - Pittsburgh
$132K - $171K *
Lead the charge in advancing ocular health by managing high-performing sales teams, executing strategic business initiatives, and fostering relationships with eye care professionals across diverse ter...
3 days ago
Managing Director - Note Finance
$125K - $255K *
Elevate client engagement by collaboratively crafting compelling presentations and pitches to support Corporate Bankers across various industries, driving unique insights and integrated strategies to...
2 weeks ago
$180K - $200K *
Join a dynamic team to own the global strategy and execution for a cutting-edge money movement platform. Drive innovations, ensure compliance, and transform complex payment networks into seamless, eff...
3 weeks ago
$170K - $190K *
Lead the development and execution of a global payments platform, overseeing network strategy, compliance, and performance across fiat and crypto transactions while managing cross-functional teams and...
3 weeks ago
$157K - $197K *
Empower growth by leading a pre-sales technical team and engaging with customers. Drive strategic initiatives, enhance product strategies, and coach high-performing teams to achieve rapid objectives i...
3 weeks ago
Area Sales Director, Molecular Diagnostics, QIAstat (East Region)
$150K - $180K *
Grow your career with a dynamic leadership role that drives regional commercial execution for innovative diagnostic solutions. Inspire and develop a sales team while collaborating with key healthcare...
2 weeks ago
Corporate Counsel and Risk Manager
$120K - $144K *
Engage with executive leadership to drive enterprise risk management, compliance, and strategic guidance. Oversee contract risk, insurance, and cross-functional initiatives, fostering a proactive cult...
1 week ago
Manager Divisional Claims Auto
$118K - $330K *
Drive operational excellence by leading a large Auto Claims team, ensuring effective claims handling, compliance, and superior customer service while fostering talent development and cross-functional...
3 days ago
$130K - $150K *
Join a team that's driving business growth by expanding on existing accounts and identifying new opportunities within your territory. Collaborate with cross-functional teams to achieve sales objective...
3 weeks ago
Digital ProductOps Manager - (Product Portfolio)
$79K - $127K *
Transform product portfolio operations by developing resources and monitoring model adoption within the Product Management lifecycle. Collaborate effectively with teams to enhance productivity and str...
1 week ago
$79K - $175K *
Elevate financial security by analyzing risk and underwriting proposals while fostering strong producer relationships. Collaborate across teams to ensure growth and exceptional customer service within...
Reposted 2 weeks ago
$90K - $130K *
Drive your career with this role as you build relationships and identify new business opportunities in the spa and hospitality sectors, leveraging your consultative sales expertise to exceed targets a...
4 days ago
$100K - $120K *
Develop and manage client relationships to enhance satisfaction, retention, and growth. Collaborate with cross-functional teams to drive upselling, streamline contract processes, and contribute to inn...
5 days ago
Regional Sales Director - Fortris (AI Fleet Intelligence)
$100K - $150K *
Unlock your potential as you drive growth in refuse/waste and municipal fleet accounts, managing end-to-end sales cycles and leveraging existing industry relationships to secure wins and expand impact...
1 week ago
$175K - $185K *
Elevate your career by partnering with senior living executives to drive adoption and ROI. This strategic role combines clinical insight and commercial acumen to enhance client relationships and opera...
4 weeks ago
$80K - $100K *
Unlock your potential by developing partner engagement strategies, collaborating with cross-functional teams, and leveraging performance insights to drive sales growth and long-term success in a dynam...
6 days ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.