Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$150K - $180K *

Engage in driving growth and innovation within the healthcare sector, collaborating with sales teams to cultivate market opportunities, overcome challenges, and deliver solutions that cater to custome...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$83K - $133K *

Join a team that's driving sales growth in low and medium voltage equipment. As an Account Manager, you'll identify new opportunities, engage with customers, and manage sales processes, contributing t...

US-AnywhereRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$80K - $95K *

Accelerate sales growth by managing customer relationships and expanding market share in Indiana, Michigan, and Ohio. Leverage your expertise to achieve targets while providing exceptional technical s...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$151K - $220K *

Elevate biopharma manufacturing strategies by leading commercial engagements and investment initiatives. Collaborate across functions to identify opportunities, strengthen relationships, and drive com...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$150K - $193K *

Transform product management in life science imaging by leading a dynamic team to innovate and drive strategic portfolio development that elevates health outcomes and fosters business growth through c...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$140K - $170K *

Lead initiatives to enhance practitioner onboarding and growth, owning product strategy from journey mapping to activation. Collaborate with cross-functional teams to innovate and optimize user experi...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$162K - $325K *

Contribute to our growth by leading the full sales cycle for enterprise clients. You'll manage complex deals, build robust pipelines, and collaborate with teams to drive adoption of innovative softwar...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $224K *

Help us optimize sales operations by managing forecasting, pipeline, and reporting, ensuring data-driven decisions for improved productivity. Collaborate with leadership and drive process adherence fo...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $110K *

Help us elevate customer success with your technical expertise and passion for technology. Your role encompasses everything from EDI setups to customer support, ensuring satisfaction as we grow our of...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$108K - $180K *

Shape the future of product development, leading cross-functional teams to execute strategic initiatives and optimize customer engagement through innovative data solutions and market insights. Drive i...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Lead transformative sales efforts, leveraging deep supply chain expertise to cultivate long-term client relationships and drive strategic growth across industry verticals through tailored solutions...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$100K - $120K *

Lead the charge in enhancing customer success by guiding post-sale engagement, ensuring clients effectively utilize our solutions, and advocating for their needs within the organization to drive satis...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$170K - $231K *

Shape the future of product management by evaluating tools and workflows for an AI-assisted Product Development Lifecycle, enabling teams to excel in strategy, discovery, and execution. Drive innovati...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$125K - $150K *

Drive operational excellence by leading a centralized support team focused on 529/ABLE/SFRP operations. Transform reporting and analytics, enhance decision-making, and implement innovative solutions f...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $150K *

Transform healthcare facilities management by overseeing operations, ensuring compliance with regulations, and leading modernization efforts across multiple locations while fostering safety and qualit...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$177K - $266K *

Drive growth by managing strategic sales accounts, enhancing customer relationships, and leading sales teams. Collaborate across regions to meet financial goals and facilitate strong solutions to cust...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$150K - $180K *

Drive operational excellence across multiple railroad properties while ensuring safety, compliance, and financial performance. Engage collaboratively with leadership teams to enhance employee developm...

US-AnywhereRemote

1 month ago

  •   8 - 10 years exp.  •   Transportation

$97K - $145K *

Elevate your career by driving business development within the rapidly expanding data center market, focusing on strategic relationships and collaborative sales to deliver innovative solutions to top...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $180K *

Lead the charge in optimizing production systems across multiple sites, driving industrial engineering initiatives, and fostering cross-functional collaboration to enhance operational excellence and p...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$90K - $110K *

Join our team to lead CRM and Lifecycle marketing strategies, enhancing customer journey and engagement. Drive data-driven marketing initiatives that optimize player retention and maximize ROI across...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$54K - $116K *

Transform client relationships by ensuring exceptional service delivery and support. Leverage your expertise to enhance strategic partnerships, optimize solutions, and drive success across organizatio...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$171K - $256K *

Champion the strategic deployment of projects in State & Local Government, overseeing budgets, timelines, and team dynamics. Serve as a trusted advisor to executive leaders, ensuring project excellenc...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$160K - $200K *

Strategize the roadmap for Legal & Compliance technology, fostering partnerships across functions to enhance platform capabilities, drive investment decisions, and ensure successful implementation of...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Legal & Accounting

$150K - $200K *

Lead cross-functional teams to innovate and enhance an enterprise Data Lakehouse platform, driving operational excellence and aligning technology with business strategies to empower data-driven insigh...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$205K - $230K *

Lead and innovate security operations by overseeing cybersecurity strategies, incident response, and threat management. Collaborate with teams to ensure effective controls and automate processes in di...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.