Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$150K - $180K *

Transform a high-performing commercial team to drive sustainable growth in the food and beverage sector. Lead strategic initiatives, develop partnerships, and enhance profitability while ensuring exce...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Food & Beverages

$80K - $95K *

Unlock potential by providing strategic leadership in global health supply chain management, ensuring reliable access to reproductive health commodities through innovative tools and partnerships, whil...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$102K - $117K *

Partner with us to drive global service sales, managing contracts from prospect to close. Build strong client relationships to deliver tailored service solutions that meet customer needs and achieve r...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$130K - $170K *

Optimize enterprise systems by owning Deltek Costpoint architecture, driving workflow efficiency, and leading cross-functional collaboration to enhance business operations and deliver impactful soluti...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Technical Services

$78K - $99K *

Transform your career as an IBP Analyst, balancing supply and demand globally. Collaborate cross-functionally to drive inventory allocation, enhance demand planning, and optimize financial objectives...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$250K - $275K *

Drive the transformation of banking by guiding product strategies for an innovative Banking as a Service platform, ensuring alignment across teams to deliver impactful financial solutions...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Join a team that's driving commercial success by leading a U.S.-based account management team, optimizing strategies, and enhancing stakeholder engagement to achieve business objectives and foster reg...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$251K - $288K *

Shape the future of global communications and marketing strategies while leading high-performing teams to enhance brand visibility and stakeholder engagement, ensuring alignment with organizational ob...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Business Services

$92K - $172K *

Drive client satisfaction and business growth by leading a team dedicated to exceptional service and strategic client engagement, ensuring compliance and facilitating employee education for optimal re...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$102K - $164K *

Champion risk management by leading comprehensive compliance programs, ensuring alignment with federal and state regulations while promoting awareness and training across all organizational levels to...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$150K - $180K *

Join our team to lead upstream strategies for late-stage oncology imaging products, driving commercial vision and lifecycle value. Collaborate cross-functionally to ensure successful market positionin...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$177K - $338K *

Innovate the global medical strategy for a leading drug program. Drive launch readiness, evidence generation, and cross-functional partnerships while serving as the primary medical voice in product li...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$110K - $220K *

Join a dynamic team where you'll lead complex technical programs, align cross-functional goals, and drive operational excellence. Bring your skills in program management, system design, and stakeholde...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Technical Services

$113K - $139K *

Transform the C&I market by leveraging your sales expertise to drive revenue growth, implement strategic business plans, and build strong relationships with end customers and distributors in your assi...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$135K - $160K *

Unlock potential by providing expert pre-sales technical support for complex data solutions. Lead customer relationships and drive innovation through comprehensive data management and analytics strate...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$140K - $160K *

Drive corporate sales efforts by cultivating client relationships, overseeing a team, and managing high-level accounts. Collaborate across departments to achieve sales goals and enhance client satisfa...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$135K - $185K *

Take ownership of the end-to-end procurement process for new product initiatives, ensuring alignment between teams, managing financial risks, and guiding sourcing strategy for timely product launches...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Champion successful project delivery by leading complex client engagements, managing resources, timelines, and budgets, all while ensuring exceptional communication and stakeholder engagement to foste...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$85K - $100K *

Lead supply chain initiatives to optimize inventory management and reduce costs, while enhancing service delivery for surgery centers, through strategic partnerships and compliance oversight with GPO...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$120K - $145K *

Manage and lead complex technical programs across cross-functional teams, ensuring high-quality delivery against business objectives while fostering collaboration and mentorship, with a global impact...

US-AnywhereRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$102K - $147K *

Elevate client relationships through strategic sales. Own and manage high-revenue accounts while driving growth in a dynamic environment, ensuring clients achieve maximum value from their services and...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Join a team that drives sales growth through coaching, strategy refinement, and hands-on selling. Shape the future of a thriving sales program while engaging directly with clients and enhancing team p...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$95K - $130K *

Grow your career with hands-on marketing operations, optimizing automation, audience segmentation, and analytics. Collaborate cross-functionally to translate strategies into measurable campaigns and e...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Shape the future of Power Distribution sales in the West region by building relationships, executing strategies, and driving growth with utilities and channel partners to achieve sales and profitabili...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$125K *

Join a dynamic team as a trusted Regional Account Manager, where you’ll drive automotive dealership success through consultative marketing strategies, data analysis, and collaboration to enhance custo...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.