Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Commercial Director, Tastepoint North America
$150K - $180K *
Transform a high-performing commercial team to drive sustainable growth in the food and beverage sector. Lead strategic initiatives, develop partnerships, and enhance profitability while ensuring exce...
3 weeks ago
$80K - $95K *
Unlock potential by providing strategic leadership in global health supply chain management, ensuring reliable access to reproductive health commodities through innovative tools and partnerships, whil...
2 weeks ago
$102K - $117K *
Partner with us to drive global service sales, managing contracts from prospect to close. Build strong client relationships to deliver tailored service solutions that meet customer needs and achieve r...
1 week ago
Business Systems Manager (Remote)
$130K - $170K *
Optimize enterprise systems by owning Deltek Costpoint architecture, driving workflow efficiency, and leading cross-functional collaboration to enhance business operations and deliver impactful soluti...
2 days ago
Integrated Business Planning Analyst
$78K - $99K *
Transform your career as an IBP Analyst, balancing supply and demand globally. Collaborate cross-functionally to drive inventory allocation, enhance demand planning, and optimize financial objectives...
1 week ago
$250K - $275K *
Drive the transformation of banking by guiding product strategies for an innovative Banking as a Service platform, ensuring alignment across teams to deliver impactful financial solutions...
2 days ago
$110K - $130K *
Join a team that's driving commercial success by leading a U.S.-based account management team, optimizing strategies, and enhancing stakeholder engagement to achieve business objectives and foster reg...
5 days ago
VP, Communications, Marketing, & E-Commerce
$251K - $288K *
Shape the future of global communications and marketing strategies while leading high-performing teams to enhance brand visibility and stakeholder engagement, ensuring alignment with organizational ob...
Reposted 1 week ago
$92K - $172K *
Drive client satisfaction and business growth by leading a team dedicated to exceptional service and strategic client engagement, ensuring compliance and facilitating employee education for optimal re...
2 weeks ago
$102K - $164K *
Champion risk management by leading comprehensive compliance programs, ensuring alignment with federal and state regulations while promoting awareness and training across all organizational levels to...
3 days ago
Director Upstream Product Marketing PSMA Late Stage
$150K - $180K *
Join our team to lead upstream strategies for late-stage oncology imaging products, driving commercial vision and lifecycle value. Collaborate cross-functionally to ensure successful market positionin...
4 days ago
Senior Director, Global Medical Affairs
$177K - $338K *
Innovate the global medical strategy for a leading drug program. Drive launch readiness, evidence generation, and cross-functional partnerships while serving as the primary medical voice in product li...
5 days ago
(USA) Staff, Technical Program Manager
$110K - $220K *
Join a dynamic team where you'll lead complex technical programs, align cross-functional goals, and drive operational excellence. Bring your skills in program management, system design, and stakeholde...
2 days ago
$113K - $139K *
Transform the C&I market by leveraging your sales expertise to drive revenue growth, implement strategic business plans, and build strong relationships with end customers and distributors in your assi...
2 weeks ago
$135K - $160K *
Unlock potential by providing expert pre-sales technical support for complex data solutions. Lead customer relationships and drive innovation through comprehensive data management and analytics strate...
3 weeks ago
$140K - $160K *
Drive corporate sales efforts by cultivating client relationships, overseeing a team, and managing high-level accounts. Collaborate across departments to achieve sales goals and enhance client satisfa...
Today
$135K - $185K *
Take ownership of the end-to-end procurement process for new product initiatives, ensuring alignment between teams, managing financial risks, and guiding sourcing strategy for timely product launches...
3 weeks ago
$110K - $130K *
Champion successful project delivery by leading complex client engagements, managing resources, timelines, and budgets, all while ensuring exceptional communication and stakeholder engagement to foste...
1 week ago
$85K - $100K *
Lead supply chain initiatives to optimize inventory management and reduce costs, while enhancing service delivery for surgery centers, through strategic partnerships and compliance oversight with GPO...
Reposted 3 weeks ago
$120K - $145K *
Manage and lead complex technical programs across cross-functional teams, ensuring high-quality delivery against business objectives while fostering collaboration and mentorship, with a global impact...
Reposted 6 days ago
Account Executive, LE Supply Chain- Healthcare
$102K - $147K *
Elevate client relationships through strategic sales. Own and manage high-revenue accounts while driving growth in a dynamic environment, ensuring clients achieve maximum value from their services and...
1 week ago
Director of Sales-Remote-Hybrid-Onsite
$100K - $120K *
Join a team that drives sales growth through coaching, strategy refinement, and hands-on selling. Shape the future of a thriving sales program while engaging directly with clients and enhancing team p...
3 weeks ago
$95K - $130K *
Grow your career with hands-on marketing operations, optimizing automation, audience segmentation, and analytics. Collaborate cross-functionally to translate strategies into measurable campaigns and e...
4 days ago
$110K - $130K *
Shape the future of Power Distribution sales in the West region by building relationships, executing strategies, and driving growth with utilities and channel partners to achieve sales and profitabili...
2 weeks ago
Regional Account Manager Automotive OEM Marketing
$125K *
Join a dynamic team as a trusted Regional Account Manager, where you’ll drive automotive dealership success through consultative marketing strategies, data analysis, and collaboration to enhance custo...
2 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.