Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Manager / Director, Deals Desk
$170K - $220K *
Elevate enterprise sales effectiveness by optimizing deal governance, automation, and policy management. Lead a strong team through a pivotal transition while enhancing operational excellence and buil...
2 days ago
Director, Finance Business Partner - Sales & Marketing
$130K - $180K *
Play a key role in enhancing financial strategy by partnering with sales and marketing leadership. Lead a commercial analytics team to drive performance insights, optimize GTM investments, and support...
4 weeks ago
Director of Business Development, TrustBuilder
$100K - $130K *
Accelerate business growth by generating new opportunities with home builders, fostering relationships, and positioning innovative CX solutions to enhance customer experiences and reputation managemen...
2 weeks ago
HVAC Commercial Service Account Manager
$79K - $158K *
Help us enhance customer experiences by driving service agreements and modernizations. Collaborate across teams, build lasting relationships, and utilize your B2B sales expertise to meet client needs...
3 weeks ago
$90K - $130K *
Accelerate growth by executing engaging field marketing programs that drive pipeline and ROI. Collaborate with sales and lead events to enhance brand presence and client interaction in key markets, en...
Reposted 2 days ago
$160K - $180K *
Drive the strategic vision and growth of a multi-million dollar Marketing Services business. Lead a dynamic team in delivering exceptional client solutions while integrating AI and digital strategies...
1 week ago
Director, Transformation Management Office
$211K - $290K *
Transform large-scale initiatives to drive organizational change and achieve strategic goals. Engage with cross-functional teams and executives to ensure alignment on innovative projects, performance...
Reposted 1 week ago
Sr. Manager, Support Readiness & Quality Insights
$118K - $190K *
Join a team that's transforming customer support by driving AI-native operations and enhancing agent readiness. Lead cross-functional teams to elevate quality and coaching while aligning strategic goa...
1 week ago
Director, Rebate Contract Operations
$142K - $177K *
Manage and oversee the operational framework of rebate contract processes, ensuring efficient data flow, optimization, and compliance across various stakeholders while enhancing contract performance a...
2 days ago
Regional Video Sales Specialist
$70K - $95K *
Engage with a dynamic team to design and support advanced video surveillance solutions, enabling security dealers and enterprise clients to optimize their systems. Collaborate across departments and d...
3 days ago
Sr. Director, Global Tax, Legal and Regulatory Solutions
$175K - $260K *
Drive global tax and regulatory innovation by leading strategic initiatives across teams and client engagements, leveraging deep expertise to ensure compliance and deliver value through cutting-edge s...
1 week ago
$150K - $200K *
Drive project management and business development to enhance operational efficiency in life sciences R&D, while leading diverse teams and ensuring profitability through strategic customer engagement a...
1 week ago
Director of IT Security (Remote US)
$150K - $190K *
Lead our cybersecurity initiatives by establishing robust strategies, enhancing security posture, and ensuring compliance across a diverse remote workforce. Collaborate with leadership to protect crit...
3 days ago
Director, Demand Generation Marketing
$153K - $193K *
Innovate the buyer journey across all stages through a comprehensive marketing automation strategy. This role requires leading full-funnel orchestration, implementing data-driven insights, and alignin...
1 week ago
Product Manager - Rotary Control Valves
$131K - $197K *
Help us drive product strategy and profitability for a specialized global portfolio. Lead cross-functional teams to optimize product lifecycles, enhance market competitiveness, and ensure customer eng...
Yesterday
Account Executive 3, Direct Sales
$211K - $274K *
Unlock potential by driving sales growth and expanding market reach. Engage with clients through strategic prospecting and expert presentations, fostering relationships while efficiently managing your...
3 weeks ago
Senior Strategic Project Manager
$100K - $130K *
Shape complex engineering projects within the pork and packaged meat industry by utilizing leadership and project management skills to enhance efficiencies and ensure successful execution, while colla...
3 weeks ago
Lead Analyst, Customer Analytics
$68K - $112K *
Unlock potential by leveraging advanced analytics to drive marketing insights, optimize campaigns, and deliver strategic recommendations that enhance client performance through innovative data solutio...
Today
Senior Product Manager - Edifecs
$115K - $140K *
Drive innovation as a Senior Product Manager, collaborating with cross-functional teams to enhance healthcare enrollment products, streamline workflows, and ensure alignment with strategic objectives...
2 days ago
$154K - $170K *
Shape the future of billing compliance by leading program development, audits, and training. Drive adherence to regulations while collaborating with cross-functional teams to enhance operational integ...
2 weeks ago
$135K *
Empower a diverse team of Support Specialists by driving excellence in service delivery, enhancing operational efficiency, and fostering a collaborative culture that prioritizes customer satisfaction...
2 weeks ago
Senior Project Manager - Technical Services (Remote Eligible, U.S.)
$114K - $190K *
Grow your career with a role that drives technical projects for international nuclear clients. Collaborate across teams to manage project deliverables, mitigate risks, and ensure compliance in a fast...
1 week ago
(Senior) Director, Business Development - Pharma Services
$150K - $200K *
Champion growth in AI drug discovery! Drive high-value partnerships through consultative sales and deepen relationships within biopharma. Collaborate with internal teams to innovate solutions and impa...
2 weeks ago
Sr. Director, Business Development - Patient Access HUB Services
$130K - $180K *
Drive strategic business development and growth in patient access services. Foster key relationships, develop proactive sales plans, and collaborate cross-functionally to exceed sales targets within t...
Reposted today
Director, McKesson Total Care Solutions Operations
$153K - $256K *
Shape the future of healthcare operations! Oversee service delivery across pharmacy teams, ensuring high-quality, efficient, and compliant operations while collaborating with cross-functional departme...
2 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.