Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$102K - $164K *

Champion risk management by leading comprehensive compliance programs, ensuring alignment with federal and state regulations while promoting awareness and training across all organizational levels to...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$150K - $180K *

Join our team to lead upstream strategies for late-stage oncology imaging products, driving commercial vision and lifecycle value. Collaborate cross-functionally to ensure successful market positionin...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$177K - $338K *

Innovate the global medical strategy for a leading drug program. Drive launch readiness, evidence generation, and cross-functional partnerships while serving as the primary medical voice in product li...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$110K - $220K *

Join a dynamic team where you'll lead complex technical programs, align cross-functional goals, and drive operational excellence. Bring your skills in program management, system design, and stakeholde...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Technical Services

$113K - $139K *

Transform the C&I market by leveraging your sales expertise to drive revenue growth, implement strategic business plans, and build strong relationships with end customers and distributors in your assi...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$135K - $160K *

Unlock potential by providing expert pre-sales technical support for complex data solutions. Lead customer relationships and drive innovation through comprehensive data management and analytics strate...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$140K - $160K *

Drive corporate sales efforts by cultivating client relationships, overseeing a team, and managing high-level accounts. Collaborate across departments to achieve sales goals and enhance client satisfa...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$135K - $185K *

Take ownership of the end-to-end procurement process for new product initiatives, ensuring alignment between teams, managing financial risks, and guiding sourcing strategy for timely product launches...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Champion successful project delivery by leading complex client engagements, managing resources, timelines, and budgets, all while ensuring exceptional communication and stakeholder engagement to foste...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$85K - $100K *

Lead supply chain initiatives to optimize inventory management and reduce costs, while enhancing service delivery for surgery centers, through strategic partnerships and compliance oversight with GPO...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$120K - $145K *

Manage and lead complex technical programs across cross-functional teams, ensuring high-quality delivery against business objectives while fostering collaboration and mentorship, with a global impact...

US-AnywhereRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$102K - $147K *

Elevate client relationships through strategic sales. Own and manage high-revenue accounts while driving growth in a dynamic environment, ensuring clients achieve maximum value from their services and...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Join a team that drives sales growth through coaching, strategy refinement, and hands-on selling. Shape the future of a thriving sales program while engaging directly with clients and enhancing team p...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$95K - $130K *

Grow your career with hands-on marketing operations, optimizing automation, audience segmentation, and analytics. Collaborate cross-functionally to translate strategies into measurable campaigns and e...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Shape the future of Power Distribution sales in the West region by building relationships, executing strategies, and driving growth with utilities and channel partners to achieve sales and profitabili...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$125K *

Join a dynamic team as a trusted Regional Account Manager, where you’ll drive automotive dealership success through consultative marketing strategies, data analysis, and collaboration to enhance custo...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$148K - $274K *

Innovate your career by leading extensive Prior Authorization governance strategy across diverse populations. Drive enterprise decision-making and improve operational efficiency through strategic coll...

US-AnywhereRemote

1 month ago

  •   8 - 10 years exp.  •   Healthcare

$99K - $170K *

Grow a robust Middle Market Commercial portfolio by leveraging relationships, analyzing financials, and delivering tailored solutions. Drive growth through strategic market engagement while ensuring c...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$80K - $95K *

Drive revenue growth by developing key customer relationships and executing strategic sales initiatives. Shape account strategies that ensure market share expansion while adhering to regulatory requir...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$120K - $135K *

Shape the future of customer support by leading a dynamic team of Application Support Engineers, delivering exceptional service, and ensuring customer satisfaction while enhancing operational efficien...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Join a team that's redefining support excellence by leading Technical Support Engineers to ensure exceptional customer satisfaction while providing advanced technical guidance and fostering a collabor...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $105K *

Join a dynamic team to shape comprehensive lifecycle marketing strategies that enhance customer engagement and drive retention, while leveraging data insights across channels to maximize lifetime valu...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$85K - $95K *

Grow your career with a dynamic Product Manager role, driving the development and delivery of essential property tax solutions while collaborating across teams to ensure compliance and optimal system...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Accelerate growth by driving complex data center sales across your territory. Leverage strong hunting skills and vendor relationships to create go-to-market strategies and close high-value deals, maxi...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Shape the future of Pro AV sales by leading regional strategies, developing new partnerships, and maximizing business growth through exceptional customer experiences and market insights across a diver...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.