Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$80K - $120K *

Transform sales strategies in ophthalmic clinics by promoting innovative surgical equipment. Collaborate with healthcare professionals to optimize workflow and elevate patient care, driving customer s...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $220K *

Drive product strategy and execution across complex portfolios, ensuring cohesive vision and measurable business impact by prioritizing initiatives and cross-functional collaboration, while mentoring...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $120K *

Own territory expansion in LATAM by driving the full sales cycle, building strong customer relationships, and shaping regional strategies. Become a trusted advisor through expertise in security compli...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$196K - $300K *

Empower a diverse team to drive strategic growth across the dynamic energy market. As a leader, you will oversee operations, enhance profitability, and establish impactful client relationships to ensu...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Energy & Utilities

$111K - $161K *

Lead the execution of multimillion-dollar energy projects, directing subcontractor operations and ensuring compliance with quality and safety standards while collaborating with project stakeholders an...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$113K - $141K *

Transform local markets by driving guest engagement and revenue through tailored marketing strategies, community partnerships, and data-driven insights for multiple venues in your region, while collab...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Hospitality & Recreation

$240K - $285K *

Elevate your career by leading integrated marketing campaigns that drive measurable pipeline growth across multiple segments. Own strategy and execution, collaborate with cross-functional teams, and o...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$75K - $95K *

Develop and enhance safety and security programs to ensure compliance and promote a culture of accountability across the organization while leading risk assessments and training initiatives for improv...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Business Services

$100K - $120K *

Grow your career with a strategic role in talent acquisition, driving full cycle recruitment by sourcing, assessing, and securing top talent for a range of positions, all while collaborating closely w...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$85K - $100K *

Lead and innovate as a Senior Account Manager, overseeing projects to ensure strategic alignment and quality. Collaborate with cross-functional teams and clients, driving partnerships and delivering e...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$75K - $90K *

Empower client success as a Property & Casualty Account Manager focused on middle market clients in life sciences and technology, ensuring exceptional service, operational efficiency, and strategic ri...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $150K *

Lead our IT Services sales initiatives across North America, driving growth by engaging senior stakeholders in key domains while developing transformative solutions and fostering strong, long-term cli...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Information Technology

$90K - $120K *

Drive growth and enhance the Inside Sales function by executing strategic sales initiatives, developing high-performing teams, and fostering cross-functional collaboration to achieve revenue goals and...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Business Services

$100K - $130K *

Transform performance marketing by leveraging multi-channel strategies and deep analytics expertise to optimize campaigns across platforms such as Google, Bing, and AI-powered search. Collaborate with...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Media

$90K - $130K *

Join a team that's leading the way in global IT project management, driving innovation and operational excellence across enterprise-level initiatives while ensuring successful delivery and alignment w...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Drive impactful contract management by overseeing agreements and templates. Collaborate with sales to negotiate terms while ensuring compliance and quality in all documentation, enhancing operational...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

$135K - $145K *

Engineer a robust proposal operations framework, managing RFIs, RFPs, and RFQs while leading a high-performing team. Collaborate across departments to deliver compelling content, ensuring timely submi...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Business Services

$192K - $336K *

Elevate organizational success by shaping scalable role architecture, partnering with leadership, and translating business needs into effective frameworks. Drive alignment and influence across all lev...

US-AnywhereRemote

3 days ago

  •   11 - 15 years exp.  •   Business Services

$85K - $95K *

Champion the evolution of our adtech solutions, driving value through strategic relationships and seamless campaign execution, while leveraging innovation to enhance user experience for clients and pa...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$165K - $253K *

Shape strategic sales initiatives by forging partnerships and driving revenue growth through expert management of complex sales processes and client relationships across enterprise levels...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $160K *

Shape the future of talent management by connecting strategy with execution. Drive organizational effectiveness and performance through innovative HR programs while leading a dynamic HR Business Partn...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Business Services

$115K - $172K *

Innovate warehouse management solutions by leading technical development efforts and serving as the subject matter expert. Collaborate with teams to design, configure, and enhance systems for optimal...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $150K *

Drive growth and client satisfaction by managing key accounts and implementing strategic initiatives. Leverage industry expertise to enhance relationships, analyze data, and deliver tailored solutions...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $130K *

Lead strategic initiatives that enhance performance across franchise hotels by collaborating with operators to identify revenue opportunities and optimize commercial strategies, while driving data-dri...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$90K - $120K *

Drive exceptional sales support by serving as interim leadership across hotel properties, ensuring operational continuity, executing tailored strategies, and boosting revenue while traveling extensive...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.