Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Senior Product Manager - Platform
$125K - $150K *
Define and drive identity risk strategy, working closely across multiple teams to optimize security posture and scoring models for enterprise applications. Collaborate with stakeholders to ensure alig...
3 weeks ago
Director, MSP Offer Development and Service Creation
$238K - $297K *
Drive innovative managed services by leading a global team, engaging partners, and developing MSP-ready offers that transform product capabilities into valuable service solutions...
5 days ago
$180K - $240K *
Empower your career by leading demand generation strategies that drive pipeline growth through innovative campaigns and data-driven decisions. Collaborate with sales to transform investments into meas...
2 weeks ago
Business Development Manager/Director
$120K - $150K *
Accelerate growth by driving new business leads and client relations in the Chemicals & LNG sectors. Collaborate with teams to exceed sales forecasts while managing proposals and fostering strategic p...
4 days ago
Global Flagship Accounts Manager
$216K - $361K *
Engage with enterprise customers to drive retention and growth, managing complex relationships and collaborating with cross-functional teams to deliver exceptional experiences while achieving revenue...
2 weeks ago
Mainframe Storage Administrator
$79K - $127K *
Join a team that accelerates your career as you engage in the design, implementation, and support of mainframe infrastructure systems. Collaborate with IT professionals to ensure high-quality, aligned...
Reposted 6 days ago
Senior Director, Client Partner
$155K - $185K *
Drive client relationships and strategic initiatives in a dynamic environment, leading a team to deliver innovative, data-driven solutions that align with client goals across multiple channels. Foster...
4 days ago
$100K - $130K *
Join a dynamic team to drive B2B sales, build client relationships, and expand market presence. You'll manage the entire sales cycle and collaborate with internal partners, achieving impactful results...
2 weeks ago
Senior Data Analyst, CS Commercial Operations
$118K - $189K *
Unlock potential by leveraging data insights to drive strategic growth and enhance operational efficiency. Collaborate with global leaders to develop innovative strategies and ensure data consistency...
Today
$150K - $180K *
Join a team that's redefining compliance in the fast-paced fintech landscape. Lead the compliance program across multiple jurisdictions, drive regulatory strategy, and empower a talented team to ensur...
Today
$100K - $120K *
Accelerate growth by cultivating relationships with dealers and fleets in the western U.S. Focus on strategic account management, consultative selling, and delivering tailored solutions to drive reven...
1 week ago
$104K - $156K *
Join a team dedicated to driving growth in the Power Generation and Petrochemical markets. Execute strategic sales initiatives, foster key relationships, and drive technical sales of high purity water...
3 weeks ago
Director, Clinical Pharmacy Stars Performance
$182K - $247K *
Pioneer innovative clinical pharmacy strategies to enhance Medicare Stars performance. Leverage deep expertise in pharmacy quality, influence cross-functional teams, and drive measurable outcomes to i...
3 weeks ago
Director, Customer Success (SUMMIT)
$150K - $180K *
Join us to lead strategic customer success initiatives, driving performance across diverse sectors. Build high-performing teams, enhance customer lifecycle metrics, and partner with key stakeholders t...
1 week ago
Product Director, Business Capability Owner
$175K - $225K *
Join a team that's shaping enterprise transformation by owning business capability platforms to enhance strategy, processes, and technology. Drive innovation, optimize operations, and foster stakehold...
4 weeks ago
Senior Director, Quality Compliance and Risk Management
$225K - $290K *
Innovate by leading quality compliance and risk management initiatives. Collaborate with diverse teams to ensure inspection readiness, data integrity, and vendor oversight throughout late-stage develo...
1 week ago
Head of Enterprise Support and Service Operations
$150K - $180K *
Lead the transformation of IT support operations for a global workforce, optimizing service delivery and enhancing user experience through innovative solutions and strategic management. Oversee a dedi...
3 weeks ago
Head of Enterprise Support and Service Operations
$150K - $180K *
Transform the IT support experience for a global workforce by leading a multi-tier service desk and advancing AI-driven operations. Drive change and innovation through direct budget management and a f...
3 weeks ago
Lead Service/Experience Designer
$116K - $216K *
Drive transformative service design for Fortune 500 clients, merging human needs with business strategy. Lead initiatives across industries, deliver measurable impact, and mentor teams to create innov...
3 weeks ago
Senior Technical Project Manager
$88K *
Drive complex, multinational projects by leveraging established methodologies and coordinating resources. Ensure timely execution and communication among stakeholders while managing risks and facilita...
2 weeks ago
Vice President of Product Marketing
$241K - $345K *
Optimize product marketing strategies and narratives across finance and sustainability sectors. Lead a global team of 30+, translating complex technology into compelling stories while driving growth t...
6 days ago
$105K - $130K *
Elevate financial leadership by overseeing insurance accounting operations, leading a dynamic team while ensuring compliance, accuracy, and modernization of financial reporting processes and systems...
3 weeks ago
Senior Director, Performance Marketing
$150K - $180K *
Drive customer acquisition as a senior leader, overseeing paid media strategy across multiple brands. Collaborate cross-functionally to optimize campaigns, track performance metrics, and lead a dynami...
3 weeks ago
$93K - $165K *
Champion transformative customer engagement by leading enterprise account success. Drive retention, adoption, and growth through strategic planning and collaboration with senior leadership, ensuring i...
2 days ago
$110K - $140K *
Lead and optimize partner programs by collaborating across teams to enhance alignment, drive profitability, and support strategic growth initiatives, ensuring successful implementation and monitoring...
3 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.