Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Specialty Equipment Manager - Mobile
$80K - $120K *
Transform sales strategies in ophthalmic clinics by promoting innovative surgical equipment. Collaborate with healthcare professionals to optimize workflow and elevate patient care, driving customer s...
4 days ago
$110K - $220K *
Drive product strategy and execution across complex portfolios, ensuring cohesive vision and measurable business impact by prioritizing initiatives and cross-functional collaboration, while mentoring...
2 weeks ago
$80K - $120K *
Own territory expansion in LATAM by driving the full sales cycle, building strong customer relationships, and shaping regional strategies. Become a trusted advisor through expertise in security compli...
2 weeks ago
$196K - $300K *
Empower a diverse team to drive strategic growth across the dynamic energy market. As a leader, you will oversee operations, enhance profitability, and establish impactful client relationships to ensu...
3 weeks ago
$111K - $161K *
Lead the execution of multimillion-dollar energy projects, directing subcontractor operations and ensuring compliance with quality and safety standards while collaborating with project stakeholders an...
2 weeks ago
$113K - $141K *
Transform local markets by driving guest engagement and revenue through tailored marketing strategies, community partnerships, and data-driven insights for multiple venues in your region, while collab...
Yesterday
Director, Integrated Marketing Campaigns
$240K - $285K *
Elevate your career by leading integrated marketing campaigns that drive measurable pipeline growth across multiple segments. Own strategy and execution, collaborate with cross-functional teams, and o...
1 week ago
Safety & Security Manager - 1st Shift - Travel
$75K - $95K *
Develop and enhance safety and security programs to ensure compliance and promote a culture of accountability across the organization while leading risk assessments and training initiatives for improv...
Yesterday
Producer Recruiter - Southwest
$100K - $120K *
Grow your career with a strategic role in talent acquisition, driving full cycle recruitment by sourcing, assessing, and securing top talent for a range of positions, all while collaborating closely w...
3 days ago
Senior Account Manager, Promotional Medical Education
$85K - $100K *
Lead and innovate as a Senior Account Manager, overseeing projects to ensure strategic alignment and quality. Collaborate with cross-functional teams and clients, driving partnerships and delivering e...
1 week ago
Account Manager, P&C Lines Insurance (Tech and Life Sciences Div)
$75K - $90K *
Empower client success as a Property & Casualty Account Manager focused on middle market clients in life sciences and technology, ensuring exceptional service, operational efficiency, and strategic ri...
2 weeks ago
Associate Director - Business Development Manager (IT Services)
$120K - $150K *
Lead our IT Services sales initiatives across North America, driving growth by engaging senior stakeholders in key domains while developing transformative solutions and fostering strong, long-term cli...
1 week ago
Inside Sales Director (Remote)
$90K - $120K *
Drive growth and enhance the Inside Sales function by executing strategic sales initiatives, developing high-performing teams, and fostering cross-functional collaboration to achieve revenue goals and...
Today
$100K - $130K *
Transform performance marketing by leveraging multi-channel strategies and deep analytics expertise to optimize campaigns across platforms such as Google, Bing, and AI-powered search. Collaborate with...
2 weeks ago
$90K - $130K *
Join a team that's leading the way in global IT project management, driving innovation and operational excellence across enterprise-level initiatives while ensuring successful delivery and alignment w...
1 week ago
$95K - $115K *
Drive impactful contract management by overseeing agreements and templates. Collaborate with sales to negotiate terms while ensuring compliance and quality in all documentation, enhancing operational...
2 days ago
Manager, Bid & Proposal Operations
$135K - $145K *
Engineer a robust proposal operations framework, managing RFIs, RFPs, and RFQs while leading a high-performing team. Collaborate across departments to deliver compelling content, ensuring timely submi...
5 days ago
Director, Role & Org Excellence - Customer Excellence Group
$192K - $336K *
Elevate organizational success by shaping scalable role architecture, partnering with leadership, and translating business needs into effective frameworks. Drive alignment and influence across all lev...
3 days ago
$85K - $95K *
Champion the evolution of our adtech solutions, driving value through strategic relationships and seamless campaign execution, while leveraging innovation to enhance user experience for clients and pa...
2 weeks ago
Director of Strategic Accounts (Ohio)
$165K - $253K *
Shape strategic sales initiatives by forging partnerships and driving revenue growth through expert management of complex sales processes and client relationships across enterprise levels...
1 week ago
Director, HR Business Partnership & Talent Transformation
$120K - $160K *
Shape the future of talent management by connecting strategy with execution. Drive organizational effectiveness and performance through innovative HR programs while leading a dynamic HR Business Partn...
3 days ago
$115K - $172K *
Innovate warehouse management solutions by leading technical development efforts and serving as the subject matter expert. Collaborate with teams to design, configure, and enhance systems for optimal...
1 week ago
Director of Relationship Management & Business Development
$120K - $150K *
Drive growth and client satisfaction by managing key accounts and implementing strategic initiatives. Leverage industry expertise to enhance relationships, analyze data, and deliver tailored solutions...
3 days ago
Senior Manager, Americas Commercial Performance Franchise (Remote Opportunity)
$100K - $130K *
Lead strategic initiatives that enhance performance across franchise hotels by collaborating with operators to identify revenue opportunities and optimize commercial strategies, while driving data-dri...
2 weeks ago
$90K - $120K *
Drive exceptional sales support by serving as interim leadership across hotel properties, ensuring operational continuity, executing tailored strategies, and boosting revenue while traveling extensive...
2 days ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.