Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$110K - $130K *
Unlock potential by leading communications strategy to enhance brand narrative, drive awareness and loyalty, and engage diverse stakeholders in a fast-paced environment that supports food waste reduct...
1 week ago
Director, Construction Management
$190K - $230K *
Elevate construction management excellence by leading and optimizing a team across multiple regions. Drive strategic initiatives, enhance accountability, and foster relationships to deliver successful...
3 weeks ago
Salesforce Senior Consultant Manager (Remote US)
$110K - $130K *
Transform revenue operations by leading and mentoring a dynamic team while delivering strategic and technical solutions to complex client challenges in Salesforce, HubSpot, and marketing automation en...
3 weeks ago
Sr Director, Product Management & Real Estate Data Solutions
$138K - $235K *
Drive innovative multifamily data solutions, leading product management and development. Collaborate cross-functionally to ensure successful product launches and customer adoption while building a hig...
2 weeks ago
Director of Environmental, Health & Safety (EHS)
$160K - $220K *
Engage your expertise to lead EHS initiatives across facilities, ensuring regulatory compliance, enhancing employee safety culture, and fostering sustainable business growth while managing a high-perf...
Today
Senior Partner Solutions Architect
$122K - $183K *
Transform partnerships into strategic growth engines by managing integrations and building robust processes in this multifaceted role. Collaborate across teams to elevate customer experiences and stre...
Reposted 5 days ago
$85K - $110K *
Empower growth by leveraging specialized product knowledge to develop impactful sales proposals and support account managers in driving revenue through tailored digital solutions and collaborative eng...
1 week ago
Product Owner, Digital Integrations
$95K - $115K *
Drive success by managing product backlogs and collaborating with stakeholders to deliver high-quality solutions that align with customer needs and business goals...
1 week ago
$125K - $150K *
Advance biopharma account growth by leading strategic proposals, fostering collaboration, and developing comprehensive customer insights. Drive innovative accounts development initiatives in a dynamic...
1 week ago
$132K - $250K *
Engage the future of digital commerce by leading a team to enhance the online buying journey for non-vehicle products on Ford.com. Drive strategy while innovating seamless omnichannel experiences from...
4 days ago
$80K - $95K *
Transform your career by leading large-scale restoration projects across the U.S. You'll manage teams in high-pressure situations, ensuring compliance and communication with key stakeholders as busine...
Reposted 3 weeks ago
Product Manager - Manufacturing, North America - Remote
$120K - $145K *
Shape the future of product management by leading market research, developing strategies, and launching innovative offerings. Collaborate with cross-functional teams and represent North America in glo...
3 days ago
$125K - $209K *
Shape the future of enterprise solutions by acting as a strategic advisor to executive stakeholders, crafting tailored proposals that drive adoption and value through integrated technology solutions...
1 week ago
$110K - $130K *
Oversee and innovate the performance, strategy, and governance of a multi-channel contact center, leading a dynamic team to drive operational excellence across diverse markets while enhancing customer...
2 days ago
Executive Director, Provider Contracting- Work from home
$161K - $299K *
Drive network strategy development and contract negotiations to enhance coverage for commercial and government networks. Lead a team, manage operations, and analyze compensation strategies while ensur...
4 days ago
Executive Director, Provider Contracting- Work from home
$161K - $299K *
Lead transformative network strategies by overseeing provider relations, contract negotiations, and reimbursement frameworks. Drive operational success across national levels while ensuring compliance...
1 week ago
$100K - $147K *
Advance quality assurance excellence by leading testing strategies, mentoring teams, and collaborating across functions to ensure software reliability and user satisfaction, while driving continuous i...
Reposted 2 days ago
Area Sales Director (Southeast)
$200K - $240K *
Join a team that's dedicated to launching innovative therapies and driving sales growth. As a leader, you'll build a top-performing sales team, execute strategic territory plans, and foster key partne...
4 days ago
$80K - $95K *
Join a dynamic team to lead hands-on client support and optimize processes. Drive improvements in service delivery while mentoring staff and ensuring high satisfaction. Collaborate cross-functionally...
5 days ago
Account Manager, Neogard (N. CA & Reno)
$80K - $95K *
Join a team that's driving sales and promoting industry-leading waterproofing, roofing, and flooring solutions. Manage key relationships, support accounts, and identify new opportunities to establish...
3 weeks ago
$115K - $207K *
Drive supplier selection and part validation processes across design, NPI, and risk reduction initiatives, ensuring alignment with Jabil's supply chain strategies while optimizing quality and cost-eff...
1 week ago
$95K - $115K *
Help us drive financial integrity and operational excellence while leading a team of accounting professionals. You will ensure accurate financial reporting, robust controls, and collaborative support...
Reposted 1 month ago
$85K - $100K *
Drive project success by managing timelines, budgets, and client relationships for diverse construction projects, ensuring effective communication throughout the project lifecycle and facilitating con...
2 days ago
Regional Operations Manager (IKC)
$104K - $150K *
Engage as a senior operations leader managing kidney care teams remotely. Drive quality, improve patient outcomes, and foster collaboration across departments with an emphasis on data-driven strategie...
2 weeks ago
$90K - $115K *
Join a team that's redefining channel sales by developing robust partner relationships and driving revenue growth across diverse regions, all while excelling in a fast-paced, autonomous environment fo...
Reposted 3 days ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.