Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Vice President, Sales - Insuretech
$156K - $266K *
Lead the charge in transforming the insurance landscape by driving sales success, building a high-performing team, and collaborating with clients to deliver tailored solutions that enhance business ou...
Reposted 3 days ago
Practice Director, Managed Services
$120K - $150K *
Advance your career by leading the Managed Services division, driving revenue growth, and establishing client relationships while ensuring excellent service delivery and operational excellence. Shape...
2 weeks ago
VP, Communications, Marketing, & E-Commerce
$150K - $200K *
Shape the future of global communications and marketing strategies while leading high-performing teams to enhance brand visibility and stakeholder engagement, ensuring alignment with organizational ob...
1 week ago
Product Manager - Digital Distribution and Servicing
$150K - $160K *
Drive the digital product strategy for insurance distribution and servicing. Collaborate cross-functionally to enhance customer experience and optimize acquisition journeys while leading a high-perfor...
Reposted today
Regional Sales Manager- Industrial & Trades- Southern California
$111K - $170K *
Join a team that's focused on driving sales excellence through strategic planning and field leadership. Collaborate with Account Managers to enhance customer engagement and optimize sales performance...
Reposted yesterday
$133K - $163K *
Lead the charge in optimizing workforce utilization and retention by managing a team of Commissioning Resource Managers. Ensure effective staffing across projects while developing talent in a dynamic...
Reposted 1 week ago
Sr Analyst, AMER Deal Management
$110K - $130K *
Shape revenue outcomes by supporting the sales team in structuring and pricing deals, managing negotiations, and ensuring compliance. You’ll drive timely deal approvals and optimize terms to meet cust...
1 week ago
$130K - $180K *
Shape growth and retention strategies in the Assessments domain, guiding product direction and team development. Engage stakeholders, leverage market insights, and drive business results through innov...
3 weeks ago
$110K - $130K *
Drive product innovation by spearheading initiatives across the full product lifecycle. Collaborate with cross-functional teams to enhance user experience and customer satisfaction while managing prod...
Reposted 6 days ago
Major Case Unit Claims Adjuster, Courier Delivery
$70K - $95K *
Drive the resolution of complex major case claims involving serious injuries. Take ownership of the entire claims lifecycle while collaborating with stakeholders to achieve timely outcomes through eff...
2 weeks ago
Senior Manager, Business Operations
$140K - $160K *
Transform business operations by leading strategic initiatives and optimizing cross-functional processes. Collaborate with executives to shape enterprise decisions and enhance the organizational frame...
3 weeks ago
Director, Business Development - Patient Access HUB Services
$120K - $150K *
Transform the landscape of patient access services by spearheading strategic business growth initiatives. Drive impactful relationships and lead innovative solutions, maximizing potential in a complex...
Reposted 2 days ago
$100K - $130K *
Drive the implementation of advanced medical informatics solutions, ensuring technical excellence and customer satisfaction through effective communication, project management, and integration of heal...
Reposted today
$166K - $177K *
Join a team that's shaping the future of AI project execution! Leverage your project management skills to drive complex initiatives, collaborate with cross-functional teams, and ensure successful deli...
1 week ago
$80K - $100K *
Join a team that's driving sales innovation in the contract furniture market by managing relationships and achieving targets across Western Canada. Lead business strategies while ensuring exceptional...
3 weeks ago
$90K - $110K *
Join our dynamic team to drive product strategy for a leading utility billing platform. Engage cross-functionally to enhance customer experiences while navigating complex regulatory environments and s...
Reposted 2 days ago
$100K - $130K *
Grow your career with a pivotal role overseeing technical aspects of product implementation, ensuring cutting-edge solutions for medical informatics while enhancing customer satisfaction through effec...
Reposted today
$70K - $95K *
Champion new business development and retention, driving revenue growth through strategic account management and collaborative customer engagement in the medical device industry to enhance relationshi...
Reposted 1 week ago
Director, Business Operations Ecommerce, Enterprise Leverage and Integration
$110K - $220K *
Empower transformative Ecommerce strategies by leading platform migrations, driving innovation for exceptional member experiences, and defining success metrics in a dynamic team environment. Shape the...
Reposted 1 month ago
$99K - $131K *
Manage and optimize comprehensive onboarding programs, ensuring engaging experiences for new hires. Collaborate with cross-functional teams to improve processes and maintain alignment with organizatio...
3 weeks ago
Customer Team Leader (District Sales Manager), Cardiovascular Disease - Los Angeles District
$173K - $272K *
Lead a high-performing sales team focused on customer needs, overseeing training and development in the Los Angeles district. Drive engagement strategies while maintaining strong relationships in the...
6 days ago
Staff Sales Operations Analyst
$116K - $194K *
Unlock potential by optimizing sales operations with expertise in CRM. Collaborate with cross-functional teams to ensure effective execution and drive process improvements in a fast-paced global envir...
1 week ago
Global Product Manager - Transformers
$119K - $190K *
Explore a dynamic role as a Global Product Manager leading low voltage transformer strategies. Drive profitability and market presence by managing product lifecycles, ensuring alignment with market ne...
Yesterday
Sr Manager Supply Chain Operations
$120K - $150K *
Transform supply chain operations by leading cross-functional initiatives for inventory optimization and supplier integration, driving strategies that enhance material planning, governance, and techno...
2 weeks ago
Director, Strategic Accounts-Financial Markets
$105K - $115K *
Drive revenue growth by building strategic relationships with enterprise banking accounts. Your focus on lead generation, value-driven solutions, and account management will be key to exceeding sales...
1 week ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.