Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$140K - $150K *

Shape the future of our Supply Chain by delivering strategic legal counsel, negotiating complex agreements, and driving compliance initiatives across diverse projects, ultimately ensuring robust risk...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Legal & Accounting

$80K - $120K *

Champion growth by driving new client acquisition and managing full-cycle sales for real estate solutions. Utilize consultative techniques to deliver value and achieve significant revenue targets in a...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$70K - $95K *

Grow with us as you drive customer success by delivering on-site and remote service for advanced transformer technology, ensuring grid reliability and efficiency across data centers and utility networ...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$140K *

Empower sales growth and team success by leading strategic initiatives and cultivating key relationships in a dynamic and impactful role across a specialized territory, driving results in the medical...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$325K *

Champion strategic actuarial solutions, leading client engagements and innovative initiatives. Provide high-impact insights to executive stakeholders, manage complex analyses, and foster team developm...

US-AnywhereRemote

Reposted today

  •   11 - 15 years exp.  •   Healthcare

$124K - $207K *

Lead regional sales operations across Northeast centers, driving strategy and team performance to achieve sales objectives while overseeing a dedicated team of Regional Sales Managers. Ensure complian...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$100K - $150K *

Advance your career by leading product teams to elevate our next-gen platform. Drive strategy, mentor PMs, and embrace innovation to create impactful solutions for higher education institutions and st...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$108K - $181K *

Join a team that's driving innovation in commercial management for advanced control systems. This role supports sales growth through proposal development, customer engagement, and risk management, ens...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$70K - $95K *

Elevate your career by driving sales growth and fostering partnerships. Engage clients face-to-face to expand territories while supporting product innovation and market insights for long-term business...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$90K - $113K *

Accelerate progress at the Consulting division by providing strategic oversight, mentorship, and client engagement. You will lead team development, drive performance goals, and identify new business o...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Healthcare

$118K - $219K *

Engage stakeholders by leading compliance initiatives and regulatory updates, ensuring successful implementation of standards across products. Drive collaboration among departments to navigate changes...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $150K *

Shape the future of our marketing strategy by leading demand generation and brand initiatives. Collaborate with sales to ensure effective full-funnel results while building and growing a high-performi...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Business Services

$170K *

Join a team that's driving strategic revenue growth through consultative sales, shaping relationships across diverse sectors. You'll leverage market insights to expand our institutional client base an...

US-AnywhereRemote

Reposted 3 days ago

  •   11 - 15 years exp.  •   Finance & Insurance

$129K - $207K *

Join a team that's driving impact through strategic global marketing initiatives, enhancing customer engagement and partner enablement across international markets. Your expertise will accelerate sale...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Business Services

$156K - $266K *

Lead the charge in transforming the insurance landscape by driving sales success, building a high-performing team, and collaborating with clients to deliver tailored solutions that enhance business ou...

US-AnywhereRemote

Reposted 3 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $150K *

Advance your career by leading the Managed Services division, driving revenue growth, and establishing client relationships while ensuring excellent service delivery and operational excellence. Shape...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$150K - $200K *

Shape the future of global communications and marketing strategies while leading high-performing teams to enhance brand visibility and stakeholder engagement, ensuring alignment with organizational ob...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$150K - $160K *

Drive the digital product strategy for insurance distribution and servicing. Collaborate cross-functionally to enhance customer experience and optimize acquisition journeys while leading a high-perfor...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Finance & Insurance

$111K - $170K *

Join a team that's focused on driving sales excellence through strategic planning and field leadership. Collaborate with Account Managers to enhance customer engagement and optimize sales performance...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Business Services

$133K - $163K *

Lead the charge in optimizing workforce utilization and retention by managing a team of Commissioning Resource Managers. Ensure effective staffing across projects while developing talent in a dynamic...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Business Services

$110K - $130K *

Shape revenue outcomes by supporting the sales team in structuring and pricing deals, managing negotiations, and ensuring compliance. You’ll drive timely deal approvals and optimize terms to meet cust...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $180K *

Shape growth and retention strategies in the Assessments domain, guiding product direction and team development. Engage stakeholders, leverage market insights, and drive business results through innov...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Drive product innovation by spearheading initiatives across the full product lifecycle. Collaborate with cross-functional teams to enhance user experience and customer satisfaction while managing prod...

US-AnywhereRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$70K - $95K *

Drive the resolution of complex major case claims involving serious injuries. Take ownership of the entire claims lifecycle while collaborating with stakeholders to achieve timely outcomes through eff...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$140K - $160K *

Transform business operations by leading strategic initiatives and optimizing cross-functional processes. Collaborate with executives to shape enterprise decisions and enhance the organizational frame...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.