Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$150K - $180K *
Join a team that's driving innovation in aerospace electrification. This role leads strategic sales and campaigns for electric power systems, targeting markets and stakeholders in both military and ci...
3 weeks ago
$125K - $150K *
Champion transformative research and technology initiatives in national security. Lead interdisciplinary programs, forge strategic partnerships, and establish a high-impact research enterprise focused...
1 week ago
$150K - $200K *
Lead the charge in crafting a high-performing sales organization, driving growth and closing deals while collaborating across teams. Shape the future of sales processes and mentor talent in a dynamic...
4 days ago
$150K - $180K *
Join a team that's driving organic growth through innovative strategies. You'll own key pillars like virality, conversion, and SEO, leveraging AI to transform our member experience and market presence...
3 weeks ago
Business Performance Associate Director
$151K - $204K *
Shape the future of business performance by leading cross-functional initiatives that drive strategic decision-making, enhance accountability, and optimize resource allocation across the organization...
5 days ago
Account Manager, West & High Plains
$80K - $100K *
Drive sales success by managing relationships and initiatives across multiple Sam's Club locations. Collaborate closely with in-club professionals to maximize adoption of hearing solutions while excee...
6 days ago
$94K - $179K *
Transform product technology roadmaps into actionable plans, bridging business needs and technical execution. Collaborate across teams to ensure delivery of Commercial Insurance products, managing pri...
1 week ago
Product Manager - 15-Month Contract
$110K - $130K *
Lead product strategy initiatives to enhance feature adoption and user satisfaction. Collaborate with stakeholders to define success metrics, prioritize development, and conduct market research to mai...
2 weeks ago
$80K - $95K *
Lead the delivery of technical services and solutions in turbomachinery, ensuring quality and safety standards while fostering customer relationships. Operate independently or with project teams to en...
1 week ago
Senior Director Product Management
$172K - $287K *
Join us to shape the future of pharmacy by leading product strategy and innovation. Drive growth and commercialization for a diverse portfolio of healthcare technology solutions, influencing enterpris...
3 weeks ago
Director, Pricing and Channel Strategy
$135K - $160K *
Drive comprehensive analytics in acquisition cost and value strategies, transforming complex models into actionable narratives for manufacturers and pharmacies while ensuring efficiency translates to...
1 week ago
Manager I, Field Technical Service Engineering - Surgical
$95K - $115K *
Elevate our regional service operations by leading a dedicated team of field service engineers to enhance customer satisfaction, drive revenue growth, and ensure compliance while delivering top-notch...
Reposted 1 week ago
$130K - $140K *
Drive data-centric product decisions in a fast-paced SaaS environment. Guide teams in defining success metrics, champion analytics practices, and mentor analysts to cultivate a culture of data-driven...
1 week ago
$110K - $130K *
Join a team that's redefining financial processes in a fast-paced environment. You'll lead reporting, compliance, and forecasting to support strategic decisions, while ensuring operational excellence...
3 weeks ago
$122K *
Transform consumer engagement by leading brand strategies, driving innovative projects, and optimizing portfolio performance while collaborating across teams to ensure impactful market presence and ro...
3 days ago
Sales and Service Senior Analyst
$81K - $139K *
Drive analytical and operational excellence by collaborating across sales and service functions. Leverage technology to enhance reporting, automate workflows, and improve data integrity while supporti...
1 week ago
Senior Director, Gold Card Program
$148K - $274K *
Drive innovative program development while ensuring stakeholder alignment and optimal performance outcomes. Lead cross-unit integration, adapt technology use, and enhance consumer experience through e...
Reposted 4 weeks ago
Senior Director, Renewals and Retention
$133K - $173K *
Innovate retention strategies by leading a transformative renewals motion that drives revenue growth, enhances customer experience, and simplifies processes through data-driven decision-making and sca...
6 days ago
$130K - $219K *
Drive the vision for Samsara device installations, enhancing user experiences and ensuring rapid, accurate setups. Collaborate with cross-functional teams to optimize the install process, making impac...
1 month ago
$75K - $100K *
Lead strategic account growth by building relationships with enterprise clients, addressing challenges, and driving solution adoption. Collaborate with teams to ensure account health, achieve quotas...
3 weeks ago
$110K - $130K *
Deliver impactful ERP solutions by managing complex implementations, leading cross-functional teams, and ensuring projects align with business objectives while remaining on time and within budget...
6 days ago
$150K - $180K *
Lead the strategy and delivery excellence for HCM and Payroll solutions across the Americas, enhancing implementation quality and client experiences while fostering team growth and operational efficie...
2 weeks ago
Business Development Director - laboratory services
$125K - $170K *
Transform the life science advisory sector by leading business development initiatives, cultivating client relationships, and driving growth strategies. Engage in high-level operations and establish s...
2 days ago
Director, Utilization Management
$133K - $247K *
Advance the effectiveness of our utilization management team, ensuring compliance with best practices, improving member experiences, and managing daily operations to achieve optimal outcomes and cost...
1 week ago
$103K - $173K *
Pioneer innovative accounting solutions by leading cross-functional initiatives that enhance financial reporting, streamline processes, and support business growth through data-driven decision-making...
3 days ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.