Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Commercial Counsel - Supply Chain
$140K - $150K *
Shape the future of our Supply Chain by delivering strategic legal counsel, negotiating complex agreements, and driving compliance initiatives across diverse projects, ultimately ensuring robust risk...
3 weeks ago
$80K - $120K *
Champion growth by driving new client acquisition and managing full-cycle sales for real estate solutions. Utilize consultative techniques to deliver value and achieve significant revenue targets in a...
1 week ago
Field Service Engineer – Data Center
$70K - $95K *
Grow with us as you drive customer success by delivering on-site and remote service for advanced transformer technology, ensuring grid reliability and efficiency across data centers and utility networ...
Reposted 3 weeks ago
District Sales Manager - Surgical (Atlanta)
$140K *
Empower sales growth and team success by leading strategic initiatives and cultivating key relationships in a dynamic and impactful role across a specialized territory, driving results in the medical...
Reposted 1 week ago
$325K *
Champion strategic actuarial solutions, leading client engagements and innovative initiatives. Provide high-impact insights to executive stakeholders, manage complex analyses, and foster team developm...
Reposted today
$124K - $207K *
Lead regional sales operations across Northeast centers, driving strategy and team performance to achieve sales objectives while overseeing a dedicated team of Regional Sales Managers. Ensure complian...
3 weeks ago
Group Product Manager, Horizon
$100K - $150K *
Advance your career by leading product teams to elevate our next-gen platform. Drive strategy, mentor PMs, and embrace innovation to create impactful solutions for higher education institutions and st...
5 days ago
Senior Commercial Manager CLS MYA
$108K - $181K *
Join a team that's driving innovation in commercial management for advanced control systems. This role supports sales growth through proposal development, customer engagement, and risk management, ens...
2 weeks ago
$70K - $95K *
Elevate your career by driving sales growth and fostering partnerships. Engage clients face-to-face to expand territories while supporting product innovation and market insights for long-term business...
3 weeks ago
Director of Consulting, Corazon
$90K - $113K *
Accelerate progress at the Consulting division by providing strategic oversight, mentorship, and client engagement. You will lead team development, drive performance goals, and identify new business o...
Today
Director, Medicare Regulatory Change Management
$118K - $219K *
Engage stakeholders by leading compliance initiatives and regulatory updates, ensuring successful implementation of standards across products. Drive collaboration among departments to navigate changes...
2 weeks ago
$100K - $150K *
Shape the future of our marketing strategy by leading demand generation and brand initiatives. Collaborate with sales to ensure effective full-funnel results while building and growing a high-performi...
Reposted yesterday
Managing Director - Institutional Sales
$170K *
Join a team that's driving strategic revenue growth through consultative sales, shaping relationships across diverse sectors. You'll leverage market insights to expand our institutional client base an...
Reposted 3 days ago
Commercial Customer & Partner Events Manager
$129K - $207K *
Join a team that's driving impact through strategic global marketing initiatives, enhancing customer engagement and partner enablement across international markets. Your expertise will accelerate sale...
1 week ago
Vice President, Sales - Insuretech
$156K - $266K *
Lead the charge in transforming the insurance landscape by driving sales success, building a high-performing team, and collaborating with clients to deliver tailored solutions that enhance business ou...
Reposted 3 days ago
Practice Director, Managed Services
$120K - $150K *
Advance your career by leading the Managed Services division, driving revenue growth, and establishing client relationships while ensuring excellent service delivery and operational excellence. Shape...
2 weeks ago
VP, Communications, Marketing, & E-Commerce
$150K - $200K *
Shape the future of global communications and marketing strategies while leading high-performing teams to enhance brand visibility and stakeholder engagement, ensuring alignment with organizational ob...
1 week ago
Product Manager - Digital Distribution and Servicing
$150K - $160K *
Drive the digital product strategy for insurance distribution and servicing. Collaborate cross-functionally to enhance customer experience and optimize acquisition journeys while leading a high-perfor...
Reposted today
Regional Sales Manager- Industrial & Trades- Southern California
$111K - $170K *
Join a team that's focused on driving sales excellence through strategic planning and field leadership. Collaborate with Account Managers to enhance customer engagement and optimize sales performance...
Reposted 2 days ago
$133K - $163K *
Lead the charge in optimizing workforce utilization and retention by managing a team of Commissioning Resource Managers. Ensure effective staffing across projects while developing talent in a dynamic...
Reposted 1 week ago
Sr Analyst, AMER Deal Management
$110K - $130K *
Shape revenue outcomes by supporting the sales team in structuring and pricing deals, managing negotiations, and ensuring compliance. You’ll drive timely deal approvals and optimize terms to meet cust...
1 week ago
$130K - $180K *
Shape growth and retention strategies in the Assessments domain, guiding product direction and team development. Engage stakeholders, leverage market insights, and drive business results through innov...
3 weeks ago
$110K - $130K *
Drive product innovation by spearheading initiatives across the full product lifecycle. Collaborate with cross-functional teams to enhance user experience and customer satisfaction while managing prod...
Reposted 6 days ago
Major Case Unit Claims Adjuster, Courier Delivery
$70K - $95K *
Drive the resolution of complex major case claims involving serious injuries. Take ownership of the entire claims lifecycle while collaborating with stakeholders to achieve timely outcomes through eff...
2 weeks ago
Senior Manager, Business Operations
$140K - $160K *
Transform business operations by leading strategic initiatives and optimizing cross-functional processes. Collaborate with executives to shape enterprise decisions and enhance the organizational frame...
3 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.