Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$114K - $120K *

Lead a dynamic sales team focused on driving growth and achieving revenue goals. Enhance performance through strategic planning, collaboration, and effective coaching. Build and maintain strong custom...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$266K - $344K *

Join a dynamic team to manage mid-market accounts, drive growth, and enhance customer satisfaction through effective sales strategies and collaboration. Your role will impact sales cycles and accelera...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$78K - $140K *

Grow your career with a strategic leader in national account development, driving category growth and optimizing pricing, inventory, and cross-functional initiatives. Collaborate with teams to enhance...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$147K - $189K *

Optimize global product strategy for Dispenser & Payment Terminal assets, ensuring innovation and profitability through cross-team collaboration, market analysis, and customer engagement to enhance us...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$100K - $130K *

Champion data-driven strategies and lead a team in enhancing operational efficiencies and health outcomes through advanced analytics. Collaborate cross-functionally to develop and implement innovative...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$194K - $361K *

Elevate your career by leading strategic pricing and channel strategies to optimize customer value and business growth while collaborating across teams in a dynamic, remote environment. Drive innovati...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$224K - $280K *

Join a team that pioneers innovative strategies in Patient-Centered Outcomes Assessment, leading the full lifecycle of COA for pipeline programs, and ensuring robust outcomes for late-stage trials thr...

US-AnywhereRemote

Yesterday

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$135K - $182K *

Transform sales performance by leading a dedicated team to achieve revenue and strategic goals in cutting-edge Life Sciences. Drive innovation through effective resource planning, collaboration, and t...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$80K - $120K *

Accelerate progress at our sales team by building trusted customer relationships, driving growth, and providing technical support to optimize product applications in various markets while ensuring cus...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$104K - $183K *

Drive customer success by fostering strong partnerships and optimizing value realization. Champion cross-functional collaboration to enhance enterprise customer engagement and develop tailored success...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$120K - $150K *

Optimize business operations by leading financial strategies and talent development. This role focuses on driving margin, enhancing efficiencies, and establishing internal controls while providing com...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$120K - $150K *

Optimize operational strategies to enhance profitability and talent development. Drive budgeting, compensation planning, and compliance while ensuring all business units receive effective financial su...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$130K - $140K *

Champion the development of impactful medical content and strategy, leading a team to drive excellence in scientific communication. Partner cross-functionally to enhance client relationships and ensur...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $120K *

Champion operational excellence by leading a multi-site portfolio of 60 properties. Guide and develop regional teams, ensuring high performance, exceptional customer experiences, and strategic growth...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$150K - $175K *

Lead the charge in optimizing sales force effectiveness through strategic planning, performance management, and process improvement, ensuring productivity and aligning with organizational goals for su...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$95K - $100K *

Optimize supplier operational performance across multiple facilities by driving strategic initiatives, improving production processes, and enforcing best practices to ensure excellence in production o...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$95K - $100K *

Lead operational excellence across multiple supplier facilities, driving performance improvements, strategic partnerships, and quality standards through hands-on consulting and data-driven insights to...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$83K - $110K *

Join a team that's dedicated to delivering cutting-edge digital support solutions across our news platforms. As a key player, you'll utilize AI tools, enhance user experience, and collaborate with div...

US-AnywhereRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Media

$90K - $120K *

Champion our brand's narrative and communications strategy, ensuring clarity and consistency across all channels. Collaborate with cross-functional teams to elevate messaging and foster a connected or...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Media

$207K - $310K *

Unlock new growth avenues by spearheading strategic sales in the App Marketing and AI sector. Shape innovative client relationships, leverage industry insights, and drive revenue for cutting-edge mobi...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Media

$90K - $120K *

Unlock efficiency in contract management by overseeing the complete lifecycle, ensuring compliance while driving collaboration across Sales, Legal, and Finance to optimize vendor and customer agreemen...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$140K - $180K *

Join our team to lead Broker Sales efforts and drive membership growth through strategic sales planning and effective management of a dedicated team, ensuring compliance and developing key relationshi...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$115K - $140K *

Grow your career with a dynamic team shaping market strategy and brand vision. Lead cross-functional initiatives, manage P&L, and drive impactful marketing execution to achieve ambitious revenue and g...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$128K - $145K *

Champion product execution across platform capabilities, driving innovation and AI productivity. Collaborate cross-functionally to enhance product delivery, adoption, and impact, ensuring alignment wi...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$158K - $198K *

Optimize category management strategies to enhance performance and drive growth. Lead a talented team while collaborating with executive leadership to implement data-driven initiatives that align with...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.