Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Senior Director, National Accounts
$160K - $200K *
Advance your career by leading strategic growth initiatives across key national accounts. Collaborate with cross-functional teams to drive profitability, enhance customer relationships, and deliver ex...
5 days ago
$80K - $95K *
Unlock potential by managing telecom projects and ensuring client satisfaction through effective communication, organization, and issue resolution across diverse teams and resources...
3 weeks ago
NetSuite Delivery Manager (Canada)
$150K - $233K *
Lead the charge in driving successful NetSuite ERP implementations for high-growth companies. Manage complex projects, foster client relationships, and deliver exceptional quality while mentoring juni...
2 weeks ago
$200K - $250K *
Accelerate your career by leading national access for a groundbreaking cell therapy. Collaborate to educate stakeholders, ensure reimbursement readiness, and facilitate coverage pathways, making a mea...
3 days ago
Advertising Account Director, Enterprise
$135K - $160K *
Shape the future of enterprise advertising by driving growth across a strategic portfolio. Engage with executive clients, reactivation of dormant accounts, and foster collaboration, leveraging your ex...
2 weeks ago
$104K - $132K *
Deliver exceptional value by nurturing relationships with key real estate partners through strategic coaching and data-driven insights, driving activation, adoption, and retention of our product suite...
2 weeks ago
$229K - $280K *
Provide strategic legal counsel and manage complex vendor and technology contracts. Lead a team, establish contracting standards, and drive legal innovation while supporting core business and regulato...
2 weeks ago
$98K - $162K *
Drive the growth of dealer and end-user sales while enhancing partnerships and maximizing product value. Utilize strategic insights to support marketing and ensure compliance with safety guidelines. T...
Reposted 3 weeks ago
Staff Product Manager, AI Agents & Intelligence
$150K - $180K *
Inspire innovation by leading the strategy for our AI agent platform. Collaborate across teams to enhance distributor workflows while shaping the future of automation in the industry. Drive measurable...
Reposted today
$150K - $180K *
Empower talent acquisition excellence by leading a dynamic team in developing and executing innovative recruiting strategies that strengthen workforce capabilities and enhance candidate experiences ac...
1 week ago
AVP, Field Sales Manager-Verizon (Southeast)
$75K - $130K *
Join a dynamic team driving credit program success across regional stores. Lead relationships and strategies to enhance performance and customer experiences while traveling within the Southeast to mee...
Reposted today
Director, Corporate Accounts (Away from Home Sales)
$135K - $160K *
Transform strategic relationships with national foodservice partners, drive growth through innovative account management, and lead a high-performing team to achieve sustainable business success in Awa...
5 days ago
$116K - $216K *
Empower business growth by partnering with leadership, driving financial strategy and insights while fostering team development in a dynamic environment as you manage P&L responsibilities...
2 weeks ago
$110K - $130K *
Engage as an analytical Product Manager, focusing on Controlled Substances data to create impactful healthcare solutions. Collaborate with cross-functional teams to enhance data quality and regulatory...
2 weeks ago
District Manager PVI - Alberta
$85K - $100K *
Accelerate progress at a leading medical device firm by driving sales in the Peripheral Intervention and Interventional Radiology Division, building strong relationships with healthcare professionals...
Reposted 6 days ago
Executive Director, Global Pharmacovigilance Operations, Quality & Compliance
$301K - $371K *
Lead the charge in global Pharmacovigilance Operations, ensuring strategic compliance, operational excellence, and inspection readiness to support product growth and regulatory success in a dynamic en...
2 weeks ago
Account Executive, Commercial - Distributed Locations, Hospitality, Amazon Business
$69K - $132K *
Shape strategic customer engagements by driving adoption of innovative solutions in the hospitality sector. Collaborate cross-functionally to automate and enhance procurement processes while fostering...
2 weeks ago
Director / Senior Director, Clinical Solutions (Business Development) - Mid Market, US
$150K - $200K *
Join a team that's driving growth in U.S. pharma and biotech sectors. You'll leverage your expertise in clinical development to manage sales cycles, build relationships, and expand our territory while...
2 weeks ago
Director, Executive & Employee Communications
$138K - $200K *
Explore strategic executive communications, drive employee engagement, and craft compelling narratives to guide business priorities and culture while collaborating with senior leaders across the organ...
1 week ago
Regional Sales Manager - Dallas
$85K - $100K *
Empower sales growth by managing key accounts in the Central Region, driving strategies that enhance customer relationships, optimize performance, and achieve sales targets through effective collabora...
Reposted today
$80K - $95K *
Build strong customer relationships and drive sales growth across the North Ohio and western Pennsylvania territory while expanding market share through effective territory management and business dev...
Reposted 1 week ago
Customer Operations Engineer 3
$90K - $110K *
Engage with cross-functional teams to engineer, implement, and optimize scalable, secure cloud and on-premises solutions, ensuring superb customer support and operational excellence in a dynamic techn...
1 week ago
$100K - $120K *
Unlock potential by driving sales strategies and fostering key client relationships within dynamic payments, mobile apps, and gaming sectors, ensuring strategic growth and successful deal closures acr...
Today
Director, Compliance Part D / Pharmacy Oversight
$136K - $177K *
Shape a robust compliance program for pharmacy operations and Medicare Part D, ensuring adherence to regulations while promoting a culture of compliance. Lead audits, oversee risk management, and coll...
2 weeks ago
Director, Supply Chain - Commercial
$135K - $193K *
Shape your career by leading commercial packaging and manufacturing efforts to deliver compliant, serialized products internationally, while building critical capabilities alongside our expansion in t...
3 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.