Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Account Director Department of War
$190K - $240K *
Transform client relationships by managing delivery excellence and driving growth through strategic leadership and mentoring. Leverage expertise in IT and the Federal marketplace to achieve organizati...
1 week ago
$80K - $110K *
Shape the future of enterprise project management by effectively leading multiple mid to large-scale projects. Ensure seamless implementation and exceptional client satisfaction within a fast-paced te...
2 weeks ago
$79K - $127K *
Advance your career by managing pharmacy contracts, leading negotiations, and collaborating with stakeholders to enhance value and minimize risks within a strategic contracting framework for pharmacy...
2 weeks ago
Director Environmental Compliance
$153K - $195K *
Accelerate environmental excellence by leading corporate compliance initiatives, overseeing programs and operations, and fostering partnerships to meet regulatory standards while driving sustainabilit...
1 week ago
Senior Product Manager, Horizon
$100K - $150K *
Shape the future of higher education financial services by driving product strategy and execution for an innovative payment platform. Collaborate with cross-functional teams to deliver AI-driven solut...
6 days ago
Director SnackFutures Ventures
$142K - $235K *
Drive investment strategies and execute deals in early-stage companies, fostering competitive advantage. Collaborate with cross-functional teams and manage portfolio success to align with corporate gr...
1 week ago
Director, Field Medical Readiness and Enablement
$192K - $302K *
Lead and innovate as a key member of the US Field Medical team. Enhance engagement standards and drive operational excellence through training programs, strategic frameworks, and collaborative efforts...
1 week ago
Director Strategic Partner Execution Management
$152K - $202K *
Contribute to strategic partner success by leading a high-performing team, defining operational frameworks, and driving impactful performance initiatives for complex partner ecosystems to achieve reve...
4 days ago
Sr. Director & Head of Architecture
$220K - $276K *
Innovate at the forefront of technology by leading the architectural vision for our AI-driven platforms. Collaborate with cross-functional teams to deliver scalable, secure, and customer-centric solut...
3 weeks ago
Senior Business Development Mgr - East Region
$80K - $120K *
Take ownership of strategic business growth initiatives, developing and nurturing partnerships to drive revenue expansion. Leverage your expertise to elevate key relationships within the logistics ind...
Reposted 4 days ago
$90K - $100K *
Accelerate progress at managing supplier contracts and documentation. Lead a dynamic team to ensure service agreements meet internal and client standards, enhancing contract quality management and ope...
2 weeks ago
$120K - $180K *
Drive your career with a strategic sales leadership role to generate revenue growth. Lead a high-performing enterprise sales team while developing relationships with industry leaders and managing end...
1 week ago
District Sales Manager (Western Region) - Ventrac
$95K - $125K *
Redefine dealership growth by fostering relationships and driving Ventrac's sales strategy in a remote capacity, ensuring robust dealer support and a commitment to exceptional customer service and mar...
1 week ago
Senior Director, US HCP Marketing and Omnichannel, Obesity and Related Conditions
$220K - $298K *
Shape the future of obesity marketing by leading omnichannel strategies and HCP engagement across various touchpoints. Oversee impactful campaigns, build a high-performing team, and drive commercial g...
1 week ago
Executive Director, PMO Operations
$126K - $188K *
Oversee the Enterprise Project/Portfolio Management Office operations, leading a skilled team to enhance project management processes, compliance, and reporting while supporting strategic IT initiativ...
4 days ago
District Manager, Pain - Houston
$148K - $222K *
Join a team that's committed to driving sales performance and executing strategies to exceed business objectives. Foster customer relationships and develop talent in a dynamic environment focused on g...
1 week ago
Director, National Partner Technical Manager
$182K - $319K *
Lead the charge in advancing a strategic partner organization, engaging with executives to elevate technology solutions. Collaborate across teams to drive success, ensuring alignment with revenue goal...
4 days ago
Managing Director- 401K Relationship Manager
$79K - $153K *
Oversee a portfolio of defined contribution plans, build client relationships, manage issues, and provide strategic solutions as a trusted advisor, ensuring optimal service and satisfaction for Plan S...
1 week ago
$95K *
Lead the charge in developing a high-performing SDR team focused on outbound prospecting. Drive accountability, enhance cold-calling techniques, and ensure quality pipeline development through strong...
3 days ago
Technical Product Owner (Data & AI)
$90K - $130K *
Join a team that drives data platform innovation and product delivery, aligning product strategy with execution. Collaborate with stakeholders to define requirements, lead agile sprints, and ensure da...
Reposted yesterday
$80K - $120K *
Accelerate our growth by driving new business acquisition in a defined Mid-Market territory through a consultative sales approach, managing complex sales cycles, and building executive relationships t...
3 weeks ago
FM Engineering Ops Manager - Remote w/ Travel
$110K - $123K *
Manage engineering operations across multiple facilities, driving team performance, operational excellence, and client satisfaction while improving maintenance processes and communication with stakeho...
5 days ago
Senior Manager, Data Solutions
$110K - $140K *
Lead and manage the delivery of pharmaceutical data solutions, driving successful project execution and client satisfaction through robust project management and analytics across data aggregation and...
1 week ago
Account Executive, Multicarrier
$62K - $112K *
Grow your career with a dynamic role focused on driving sales and building relationships in the retail environment. You will enhance brand visibility, implement sales training, and collaborate to maxi...
2 weeks ago
Account Executive, Multicarrier
$62K - $112K *
Transform your career by driving sales performance and maximizing revenue through strong relationships with retailers. Contribute to enhanced brand visibility and customer activation within the retail...
2 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.