Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$76K - $89K *
Join a team that's dedicated to enhancing spatial data management, ensuring excellent data integrity, and driving innovation in occupancy analytics across a diverse client portfolio while improving op...
4 days ago
Associate Technical Director - Modeling Services
$125K - $150K *
Lead and innovate model development for generation and load, shaping the future of energy with simulation and technical delivery. Mentor teams, strategize market growth, and ensure compliance across d...
3 weeks ago
VP, Logistics & Warehousing (US Remote)
$200K - $255K *
Accelerate logistics and warehousing success by leading teams globally to optimize operations, manage compliance, and drive efficiency using cutting-edge technologies across diverse supply chain envir...
Reposted 2 weeks ago
$130K - $210K *
Drive channel sales growth by recruiting, training, and managing partners to enhance product visibility and sales efforts across varied regional markets. Foster strong relationships and optimize strat...
4 days ago
Director of Financial Systems and Transformation
$125K - $150K *
Unlock potential by leading financial systems initiatives, evaluating solutions, and optimizing workflows for compliance and innovation. Collaborate with Accounting and Technology teams to align syste...
2 weeks ago
Copy of Managing Director, Technology Officers Practice - Retained Search
$160K - $200K *
Unlock a transformative career as a Managing Director, leading executive search engagements with strategic insight and team collaboration. Drive client success through consultative leadership, fosteri...
2 weeks ago
$76K - $110K *
Lead the charge in digital marketing initiatives, collaborating with clients and cross-functional teams to execute, manage, and analyze campaigns while ensuring exceptional delivery and client satisfa...
2 weeks ago
Consulting Services Portfolio Manager
$120K - $204K *
Drive customer success through strategic ERP management, ensuring alignment with client objectives and long-term partnerships while maximizing investments in Epicor solutions and overseeing program de...
5 days ago
$211K - $290K *
Empower organizational compliance by overseeing policy governance, ensuring a clear, navigable framework for corporate standards, driving effectiveness, and mitigating risks while enhancing productivi...
1 week ago
$92K - $152K *
Lead and develop a team of sales professionals, ensuring effective operations and achieving performance goals. Collaborate across departments to optimize processes and drive revenue growth while coach...
2 weeks ago
Customer Experience Manager - Standalone Parcel
$80K - $95K *
Unlock potential by acting as the primary customer liaison, enhancing shipping strategies through strong partnerships, effective integration support, and deep parcel logistics expertise to drive optim...
5 days ago
Director, National Accounts (Kaiser and Federal Accounts)
$177K - $278K *
Lead the charge in optimizing strategic relationships within national accounts, focusing on Kaiser Permanente and key federal and Medicaid entities. Drive access, contracting, and performance to eleva...
Reposted 1 week ago
Director, Care Management - Foster Care
$121K - $224K *
Lead the care management team to enhance healthcare outcomes through strategic oversight, compliance, and performance improvement, ensuring high-quality and cost-effective care for members. Foster col...
2 weeks ago
Managing Consultant Engineer - ServiceNow - Digital Velocity
$138K - $193K *
Transform innovative solutions through expert design and implementation of ServiceNow technologies. Lead cross-functional teams, enhance client relationships, and drive impactful results across divers...
6 days ago
Executive Director, Patient Support Services
$160K - $200K *
Lead the charge in shaping and advancing U.S. patient support services, driving strategy and execution to enhance therapy access, reimbursement, and patient engagement while ensuring operational excel...
3 weeks ago
$138K - $179K *
Lead the charge in shaping and executing an enterprise privacy program, fostering collaboration across teams to ensure operational alignment with business and regulatory needs while driving continuous...
3 weeks ago
$122K - $190K *
Shape data-driven strategies by leading advanced analytics initiatives, collaborating with teams to deliver impactful insights, and driving business growth for Pharmaceutical and Life Science clients...
3 weeks ago
Purchasing Manager, Supplier Management
$103K - $134K *
Manage supplier onboarding and procurement data integrity. Champion supplier registration and portal adoption within the Oracle Procure-to-Pay ecosystem, ensuring streamlined operations and data gover...
4 weeks ago
Strategic Account Manager, Industrial Machinery Sales
$100K - $120K *
Deliver exceptional sales and service support in a defined territory by fostering relationships with customers, addressing their needs, and identifying solutions to enhance operations through face-to...
Reposted 5 days ago
Unit Manager, Life Insurance Customer Service & Operations - Remote
$66K - $110K *
Lead and develop a high-performing unit, ensuring accountability and compliance while managing daily operations to meet service goals. Foster team cohesion and drive results through coaching, training...
1 week ago
Contact Center Manager - Remote
$93K - $139K *
Inspire excellence by leading a dynamic contact center team to deliver unmatched customer experiences while driving performance, engagement, and continuous improvement in a supportive and collaborativ...
Today
$110K - $130K *
Drive strategic sales initiatives by leveraging Microsoft technologies to enhance Professional Services solutions. You will manage the entire sales cycle, from prospecting to closing, while fostering...
3 weeks ago
Customer Experience Strategy Manager
$106K - $161K *
Reimagine customer experience by harnessing AI-driven insights to enhance loyalty and growth. Lead innovative voice of customer programs and collaborate across teams to optimize strategies and deliver...
4 days ago
Principal Business Systems Analyst
$111K - $149K *
Lead high-impact, cross-functional programs as a Principal Business Systems Analyst, tackling complex problems that shape Core IT's operations. Collaborate with senior leadership to define strategies...
Today
Principal Business Development Manager, LGS Data
$130K - $160K *
Contribute to our Commercial Data team by driving strategic partnerships and sales initiatives. Engage with executives to identify revenue opportunities and foster insightful collaborations, while uti...
3 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.