Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Senior Director, Human Resources - U.S.
$150K - $180K *
Shape the future of HR by driving strategic initiatives across diverse operational environments. Lead a dedicated team to deliver impactful HR services, ensuring alignment with business goals and enha...
Today
$170K - $190K *
Transform customer experiences by leading cybersecurity service delivery. Oversee programs for federal clients, ensuring operational excellence and compliance while developing high-performance teams a...
3 days ago
Product Management - Rimini Consult Director
$165K - $246K *
Shape the global consulting offer portfolio by leading cross-functional strategies and driving measurable client outcomes through effective governance and innovative service productization. Collaborat...
Reposted 3 days ago
Sales Director, Transportation Management
$160K - $231K *
Advance your career by driving sales strategy and capacity services. Leverage your logistics expertise to build strong partnerships and implement solutions within a dynamic team while managing complex...
Reposted 1 week ago
Global Customer Delivery & Success Manager - Remote
$94K - $127K *
Drive client success by overseeing Managed Services delivery, managing operations, and building crucial relationships across diverse cultural settings. Leverage consultative skills to align technology...
4 weeks ago
$150K - $180K *
Advance sales effectiveness by developing strategies, building relationships, and managing regional teams to achieve key targets in a dynamic, remote environment focused on customer needs and market t...
Reposted 1 week ago
Senior Director Advisory Services
$164K - $305K *
Lead impactful consulting initiatives, driving client success across multiple engagements while ensuring high satisfaction and growth in revenue. Collaborate closely with teams to deliver exceptional...
2 days ago
$140K - $170K *
Join a team that's pivotal in optimizing deal structuring and execution. This role partners with Sales and Renewals to enhance revenue and minimize churn, ensuring solutions are mutually beneficial an...
5 days ago
Client Success Director - Microsoft
$130K - $160K *
Join us to drive revenue growth and strategic expansion within a top-tier client partnership, leveraging your expertise in AI and data solutions to convert opportunities in a complex technological env...
Reposted 3 weeks ago
$125K - $169K *
Lead the charge in enhancing customer success initiatives by driving engagement, optimizing processes, and fostering strong relationships. Collaborate with cross-functional teams to ensure exceptional...
1 week ago
Federal Customer Program Manager
$120K - $145K *
Champion the delivery of complex IT programs for Federal clients, ensuring hardware and logistics efficiently meet regulations and deadlines while fostering cross-functional collaboration for success...
Reposted 3 weeks ago
Senior Director - Customer Success, Auto Adjacent Solutions
$150K - $175K *
Drive customer success and retention by leading a high-performing team, implementing strategic initiatives, and enhancing service delivery to maximize long-term growth and value for clients across mul...
Reposted 3 weeks ago
$120K - $145K *
Unlock potential by leading GTM analytics and revenue operations. Partner with leadership to enhance forecasting, reporting, and efficiency across the organization. Drive strategic planning while deve...
1 week ago
$95K - $115K *
Lead project teams to deliver high-quality outcomes on time and within budget. Collaborate with clients and internal teams to manage project scope, timelines, and communications, ensuring effective re...
Reposted 2 days ago
Sr Director, Portfolio Management
$160K - $200K *
Lead strategic initiatives that enhance real estate portfolio management by analyzing data, optimizing asset performance, and guiding investment decisions while fostering team growth and continuous im...
1 week ago
$175K - $200K *
Transform compliance within a dynamic enterprise by designing and overseeing an effective Ethics and Compliance Program that aligns with regulations and promotes enterprise growth. Drive culture and a...
2 weeks ago
District Sales Manager (MN, IA, NE)
$75K - $95K *
Join a team that's shaping the future of crop insurance by building strategic relationships and driving sales growth, while serving as a trusted advisor to agents across the Minnesota territory. Empow...
Reposted 3 weeks ago
District Sales Manager (MN, IA, NE)
$80K - $95K *
Explore dynamic opportunities as a key leader driving territory growth, fostering relationships, and delivering expert insights to empower agents and achieve sales success in the ever-evolving crop in...
Reposted 3 weeks ago
Director, Operations Excellence
$160K - $200K *
Join a team that's shaping the future of operational excellence through innovative training programs. Leverage your extensive operations experience to enhance learning initiatives, drive engagement, a...
3 weeks ago
$150K - $180K *
Lead and develop a high-performing sales team, ensuring adherence to commercial strategy while driving accountability and effective sales processes across the organization...
5 days ago
Director, Contact Center - Bank
$132K - $179K *
Lead and innovate within the contact center, driving operational excellence and strategic alignment to enhance customer experience, team engagement, and service delivery across a dynamic financial ser...
1 week ago
Sr Product Manager, DMS Data & Reporting
$101K - $169K *
Shape the future of data solutions by driving innovative reporting for dealerships, ensuring consistent and actionable insights that empower decision-making for operations and management, while collab...
1 month ago
Director, Salesforce Technical Platform
$150K - $180K *
Advance your career by leading Salesforce operations strategy, ensuring reliable platform performance, and driving continuous improvement across IT and business partnerships. Engage cross-functional t...
Reposted 1 week ago
$125K - $165K *
Shape the future of healthcare product marketing by leading go-to-market strategies and launches within innovative solutions. Collaborate cross-functionally and represent the portfolio at industry eve...
1 week ago
$144K - $187K *
Drive engineering excellence across multiple sites by leading strategic initiatives, optimizing resources and fostering cross-functional collaboration to deliver innovative, high-quality manufacturing...
3 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.