Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Director, Global Customer Training
$120K - $150K *
Drive the evolution of customer education by leading a global team focused on impactful training strategies and profitable learning solutions for diverse audiences across software products and platfor...
1 week ago
Transaction Management Director
$150K - $180K *
Lead a dynamic team in overseeing commercial real estate transactions, from lease negotiations to property disposals. Shape client strategies with expertise, manage workflows, and mentor staff while e...
2 weeks ago
$100K - $130K *
Execute business strategy with the Executive VP of Store Operations to drive regional sales growth and profitability. Lead teams, enhance performance, and ensure alignment with corporate goals for an...
2 weeks ago
Service Operations, Project Manager
$125K - $171K *
Lead and coordinate cross-functional service projects, ensuring alignment with business goals, timelines, and budgets. Utilize your expertise in project management and engineering to drive collaborati...
3 weeks ago
Director, Client Success - Microsoft
$130K - $180K *
Join us to drive revenue growth and strategic expansion within a top-tier client partnership, leveraging your expertise in AI and data solutions to convert opportunities in a complex technological env...
2 weeks ago
Senior Manager of Marketing Communication
$99K - $120K *
Grow your career with us by leading comprehensive marketing communications strategies, driving brand narrative, and engaging diverse audiences through executive, internal, and external communications...
Reposted yesterday
Customer Director/Global Account Director (Aerospace & Defense)
$171K - $256K *
Grow your career with a pivotal role in driving customer engagement, managing strategic account plans, and optimizing revenue while leading cross-functional teams to enhance customer satisfaction and...
1 week ago
$90K - $120K *
Engage in driving revenue growth through strategic client management and proactive sales initiatives. Cultivate relationships while delivering tailored solutions that align with client objectives, ens...
4 weeks ago
$138K - $175K *
Bring your expertise to lead creative strategies, integrated campaigns, and AI-driven solutions, elevating brand potential while guiding a talented team to deliver exceptional results and cultural rel...
2 weeks ago
Senior Director, Head of US Customer Experience and Patient Services
$237K - $307K *
Elevate patient experiences by leading the strategy and execution of customer support services, optimizing care pathways and enhancing engagement across cross-functional teams to ensure seamless patie...
1 week ago
Director, Content Supply Chain Analytics
$113K - $190K *
Discover innovative analytics solutions, leading client engagements and teams to maximize the value of content and data in a dynamic environment. Shape measurement frameworks, enhance operational effi...
3 weeks ago
$114K - $170K *
Reimagine your career by leading strategic pricing initiatives within a dynamic team. Collaborate across departments to enhance models for Businessowners Policy and Commercial Package Policy, driving...
1 week ago
Director, Technical Program Management, Supply Chain
$120K - $150K *
Lead the charge in transforming Warehouse and Transportation Management capabilities through strategic program execution, agile methodologies, and cross-functional leadership to drive growth and conti...
4 weeks ago
District Sales Manager (MN, IA, NE)
$70K - $95K *
Explore dynamic opportunities as a key leader driving territory growth, fostering relationships, and delivering expert insights to empower agents and achieve sales success in the ever-evolving crop in...
Reposted 2 days ago
District Sales Manager (MN, IA, NE)
$75K - $95K *
Join a team that's shaping the future of crop insurance by building strategic relationships and driving sales growth, while serving as a trusted advisor to agents across the Minnesota territory. Empow...
Reposted 3 days ago
$70K - $95K *
Engage and develop strategic relationships to drive sales growth in the insurance sector. Utilize your expertise in crop insurance to meet and exceed sales goals while fostering key agent partnerships...
1 week ago
$80K - $95K *
Lead the charge in optimizing customer service performance, mentoring a dedicated team to enhance satisfaction and sales outcomes. Ensure excellent support while fostering a compassionate environment...
Reposted yesterday
Sr. Director of Sales and Marketing I&C
$230K - $250K *
Drive the strategic growth of a $200M business unit in Instrumentation and Control, focusing on revenue and market share expansion while fostering customer engagement and developing high-value partner...
1 week ago
$115K - $120K *
Unlock your potential by managing key national grocery accounts, driving sales growth through data-driven strategies, and building strong stakeholder relationships in this strategic sales role...
2 weeks ago
$96K - $137K *
Explore a leadership role where you'll manage high-value client portfolios, drive growth, and deliver integrated solutions. Collaborate across teams to achieve both client success and internal excelle...
3 weeks ago
Senior Director - Payroll and HR Services
$179K - $190K *
Transform employee experiences by leading strategic Payroll, HR, and compliance services to ensure operational excellence, efficient team performance, and integrated service delivery across a large, d...
Reposted today
(Remote) Director, Support Services
$100K - $120K *
Accelerate progress at a leading healthcare technology firm by driving support excellence. Lead a dynamic team, enhance operational performance, and foster customer satisfaction through strategic inno...
6 days ago
Senior Manager, Customer Experience
$143K - $210K *
Shape the future of customer resolutions by leading a high-impact team, driving strategic initiatives, optimizing performance through data, and fostering talent in a dynamic, cross-functional environm...
4 weeks ago
Sales Director - Allegro & Billie Connect
$120K - $180K *
Ignite growth by achieving sales goals in enterprise software, driving strategic planning, and leveraging team collaboration to close deals while delivering exceptional value to clients and accurately...
4 weeks ago
Senior Director, Practice Area Lead
$125K - $160K *
Transform client engagement within multimodal travel management. Collaborate across teams, drive project success, foster innovation, and build strong industry relationships to elevate service delivery...
1 week ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.