Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$120K - $160K *
Transform organizational success by leading strategic program management initiatives that align with enterprise objectives, drive measurable outcomes, and foster cross-functional collaboration across...
5 days ago
Associate Director, Clinical Operations
$179K - $196K *
Optimize the execution of clinical trials, collaborating with cross-functional teams to ensure timely, budget-compliant, and regulatory-adherent project outcomes while leading a team of Clinical Trial...
1 week ago
$98K - $101K *
Drive client success by leading pricing and portfolio optimization solutions, enhancing revenue through strategic consultative selling and collaboration across teams. Influence stakeholders and manage...
3 weeks ago
Senior Manager, Customer Success
$130K - $168K *
Transform the Customer Success landscape by leading a dynamic team, coaching reps, managing escalations, and driving continuous improvement for an outstanding customer experience...
2 weeks ago
$130K - $140K *
Shape the future of data operations by leveraging AI to unify and analyze operational data, drive problem management practices, and enhance decision-making across technical teams, ultimately ensuring...
3 days ago
$60K - $100K *
Join a team that's dedicated to client success by managing all aspects of client relationships, ensuring satisfaction, and overseeing projects with precision. Utilize your skills to drive outcomes and...
2 weeks ago
$60K - $100K *
Join a dynamic team to manage client relationships, overseeing onboarding and service quality. Ensure customer satisfaction while collaborating with diverse teams to achieve operational excellence and...
2 weeks ago
$80K - $120K *
Lead the charge in transforming supply chain visibility for enterprises by orchestrating complex implementations, ensuring clients derive maximum value through expert consultation and project manageme...
1 week ago
** North America Distribution Center Manager
$90K - $120K *
Empower distribution excellence as you lead operations across multiple sites, driving continuous improvement and strategic growth. Collaborate with diverse teams to optimize processes and create a hig...
Reposted today
$188K - $230K *
Elevate your career as a Lead Data Engineer, driving the development of scalable data pipelines and collaborating with analytics teams to enhance AI/ML initiatives across the organization while mentor...
2 weeks ago
Director, Regulatory Affairs Strategy
$189K - $246K *
Empower your career by leading global regulatory strategies for late-stage clinical programs, ensuring compliance and driving interaction with health authorities to achieve successful product commerci...
1 week ago
$195K - $230K *
Lead clinical quality oversight and data integrity for late-stage clinical programs, ensuring compliance with global GCP regulations. Partner with cross-functional teams to drive strategies that suppo...
2 weeks ago
$75K - $95K *
Optimize our Dynamics 365 CRM environment by enhancing usability, supporting users, and ensuring data integrity. Collaborate with teams to streamline processes while driving continuous improvements in...
4 weeks ago
$75K - $95K *
Engage with users to optimize CRM processes, ensuring quality support, effective training, and efficient enhancements. Collaborate with sales, IT, and vendors to improve system usability and drive use...
4 weeks ago
$75K - $95K *
Develop and enhance a robust Dynamics 365 CRM system to improve user experience, data quality, and operational efficiency. Engage with sales and IT teams to drive system usability and foster effective...
4 weeks ago
$80K - $120K *
Empower your career as a Dynamics 365 CRM Administrator, supporting and enhancing our CRM system, ensuring data quality, and improving user experience. Collaborate with teams to streamline processes a...
4 weeks ago
$75K - $95K *
Launch impactful CRM solutions by overseeing Dynamics 365 administration, enhancing user experience, and driving data quality initiatives across all departments to optimize sales processes and workflo...
4 weeks ago
Director, Identity and Access Management
$130K - $180K *
Pioneer enterprise identity security by leading IAM transformations, overseeing identity lifecycle governance, and implementing risk reduction strategies in a modern, AI-driven environment while colla...
Yesterday
$120K - $150K *
Drive revenue growth and market expansion as a leader of national sales strategy, guiding teams and executing commercial plans to enhance customer relationships and achieve business objectives across...
Reposted 2 days ago
Manager, Ops Training - 1st Shift
$75K - $95K *
Develop and coordinate impactful training programs across multiple teams, ensuring adherence to company values and efficiency. Champion employee development while measuring training effectiveness and...
2 weeks ago
$80K - $110K *
Join a dynamic team to deliver technical expertise in turbomachinery servicing, overseeing installations, troubleshooting, and maintenance projects globally, while ensuring customer satisfaction and c...
3 weeks ago
Sr. Director, Strategic Solution Advisors
$169K - $213K *
Transform the Solution Advisor function across Pricing Solutions, ensuring scalable growth and compliance through strategic design, execution, and cross-functional collaboration, while enhancing clien...
3 weeks ago
$80K - $120K *
Reimagine customer collaboration as you drive account growth and retention with strategic enterprise clients. Serve as a trusted advisor, ensuring clients harness the full value of our platform to mee...
3 weeks ago
Associate Director, Clinical Operations Program Lead
$154K - $242K *
Empower your career by leading operational strategies in oncology trials. Collaborate with cross-functional teams and oversee clinical programs to ensure high-quality, timely execution. Drive innovati...
4 weeks ago
Senior Director, Gold Card Program
$148K - $274K *
Drive innovative program development while ensuring stakeholder alignment and optimal performance outcomes. Lead cross-unit integration, adapt technology use, and enhance consumer experience through e...
Reposted 4 days ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.