Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$110K - $118K *

Engage in driving revenue growth by expanding strategic partnerships and acquiring new enterprise clients. Merge expansion selling with net-new enterprise acquisition to establish a repeatable sales m...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$89K - $114K *

Lead the charge in driving profitable aftermarket growth through strategic distributor engagement and performance analysis. Leverage data and relationships to enhance service agreements and market pen...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$115K - $149K *

Lead the strategy and execution of upstream intelligence products, shaping customer decision-making using data and AI. Collaborate across teams to create impact-driven solutions that redefine agribusi...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$40K - $300K *

Engage in a dynamic sales role that requires relationship-building and strategic planning to drive revenue growth within a defined territory, focusing on customer satisfaction and market expansion...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$253K - $342K *

Transform sales strategies by leading global compensation and planning initiatives, driving revenue growth, and enhancing seller productivity through data-driven decision-making. Collaborate with cros...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Business Services

$160K - $200K *

Transform the sales compensation landscape by leading global strategies that align incentives and optimize performance across diverse market routes. Collaborate with leadership to ensure programs driv...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Business Services

$150K - $180K *

Transform enterprise marketing by establishing and leading account-based initiatives, driving growth through strategic sales enablement and targeted campaigns that enhance client engagement across mul...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Join us to drive product innovation and market entry for electrical power solutions, collaborating with cross-functional teams to identify opportunities and respond to customer needs while optimizing...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$88K - $176K *

Elevate your career by leveraging your expertise to design, launch, and implement strategic programs that address emerging healthcare challenges while collaborating across teams to optimize business o...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $110K *

Empower your career by leading multi-restaurant operations, enhancing guest experiences, driving revenue growth, and mentoring teams in the Tennessee market. Shape strategic initiatives and foster a c...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$80K - $95K *

Shape the future of project management by leading cross-functional teams in delivering successful campaigns. Foster collaboration across strategic planning, media buying, and creative development whil...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Media

$110K - $130K *

Join a team that's shaping the future of specialty ingredients by leading growth initiatives, managing large CPG accounts, and driving new business development in a dynamic, high-impact role that conn...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Food & Beverages

$125K - $150K *

Join as a Supervisory Patent Examiner, driving process innovation and examining patents. Lead a dynamic team, influence new examination methodologies, and evaluate emerging technologies to streamline...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Legal & Accounting

$150K - $180K *

Advance organizational growth by leading financial strategy, planning, and analytics. Collaborate with executive leaders to translate data into insights, enhance business performance, and drive inform...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$115K - $145K *

Shape the future of claims management by leading a team of adjusters, ensuring regulatory compliance, and optimizing processes for complex Master Policy TLL and Contents Claims. Drive department effic...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$175K - $210K *

Reimagine strategic operations by leading US business initiatives, ensuring seamless integration of financial, brand, and performance metrics. Drive collaboration across functions to optimize efficien...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$80K - $95K *

Unlock operational excellence as the vital link between logistics and store performance, driving accountability and optimizing delivery processes to ensure seamless service and efficiency within the d...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Transportation

$95K *

Advance your career by managing sales for innovative medical solutions, driving revenue growth through strong client relationships and strategic planning while ensuring compliance and superior service...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$150K - $180K *

Shape the future of software engineering by leading Release Engineering, SecDevOps, and SRE functions. Define processes and strategy to improve reliability and velocity in a global team, ensuring soft...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$172K - $202K *

Join a team of thought leaders as a Senior Director to craft impactful research on Master Data Management, guiding clients through analytical insights and strategic recommendations to tackle their cha...

US-AnywhereRemote

Reposted 1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$162K - $287K *

Develop go-to-market strategies that drive product success through creative insights and analytical rigor. Collaborate across teams to enhance brand messaging, analyze performance data, and optimize i...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$173K - $240K *

Lead and innovate the full events portfolio, driving engaging experiences that elevate brand visibility while ensuring measurable growth across various product lines and audience types...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$95K - $106K *

Unlock success by managing complex operations for merchant onboarding, ensuring tailored solutions and a premier experience while collaborating cross-functionally to enhance fulfillment processes and...

US-AnywhereRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Business Services

$160K - $200K *

Reimagine customer engagement by leading initiatives that enhance service delivery and optimize operational processes. This role spans cross-functional teams and drives impactful strategies for increa...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$197K - $315K *

Reimagine enterprise business strategies by driving transformational engagements with C-level customers. Leverage your expertise to craft innovative roadmaps and ensure sustained success through deep...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.