Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$110K - $130K *

Empower clients through exceptional relationship management and innovative solutions. Drive cross-functional collaboration to enhance the client experience in a dynamic litigation support environment...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$150K - $250K *

As the Director of Customer Success, you will serve as the voice of the customer and a critical driver of long-term business growth.

Deming, NM (Luna County) and 18 other locationsRemote

Reposted 2 days ago

by Daniel Teper  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$150K - $250K *

As the Director of Customer Success, you will serve as the voice of the customer and a critical driver of long-term business growth.

Miami, FL (Miami-dade County) and 21 other locationsRemote

Reposted 2 days ago

by Daniel Teper  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$155K - $210K *

Champion innovation in Mainframe Systems Programs to drive excellence in hardware and software lifecycle management across diverse client engagements, ensuring strategic delivery and transformative op...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$175K - $250K *

Drive strategic growth through M&A initiatives, leading cross-functional teams to assess markets and execute complex deals in the technology sector. Collaborate with executives to enhance shareholder...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$148K - $185K *

Take ownership of data engineering teams to transform raw data into insightful systems, driving business success through effective management of budgets, deadlines, and project schedules while fosteri...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Join a team that's reimagining client partnerships and driving strategic growth. Lead high-value client relationships, ensuring retention and expansion while collaborating cross-functionally to delive...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$100K - $115K *

Unlock potential by leveraging data insights to enhance customer success, drive client satisfaction, and support strategic decisions within the automotive sector, while fostering relationships and men...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$148K - $185K *

Oversee transformational data engineering initiatives by managing teams that build effective data systems and architectures to align with strategic business goals, ensuring performance and deadlines a...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$115K - $155K *

Unlock potential by driving sales growth and fostering client relationships in the biopharmaceutical CMC landscape. Lead strategic initiatives, manage sales cycles, and collaborate cross-functionally...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$127K - $161K *

Empower growth by leading a dynamic sales team in library services. Drive strategy and operational excellence to surpass regional goals, deepen client relationships, and enhance member satisfaction ac...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Business Services

$80K - $100K *

Optimize customer relationships and achieve sales targets across a dynamic regional territory. Leverage strategic sales initiatives and technical solutions to drive growth and enhance client satisfact...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$254K - $481K *

Lead the charge in engineering excellence across large-scale delivery platforms, driving strategic vision and operational performance. Join a dynamic team focused on delivering optimal logistics solut...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Transportation

$130K - $180K *

Shape the future of managed services by leveraging AI-driven solutions, optimizing complex processes, and collaborating with cross-functional teams to deliver client-focused application support and de...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$100K - $130K *

Engage in strategic materials management and ERP optimization to ensure efficiency and cost-effectiveness across multiple sites. Lead initiatives that drive process improvements and collaboration with...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$198K - $223K *

Empower a dynamic product marketing team to drive go-to-market strategies, deliver compelling messaging, and enhance sales enablement initiatives across fuel, EV, and telematics solutions to position...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Transportation

$150K - $200K *

Unlock exceptional operational leadership by owning P&L and building accountability systems that enhance performance and profitability across various business units, enabling founders to focus on stra...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$140K - $175K *

Join a team that's dedicated to elevating client engagement strategies, fostering multi-level relationships, and driving retention among top-tier customer accounts while ensuring satisfaction and coll...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Healthcare

$110K - $130K *

Unlock potential by driving new business growth while managing existing accounts. Build strategic relationships, resolve client issues, and collaborate with teams to enhance customer experiences and a...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Transportation

$80K - $100K *

Drive impactful technical solutions for customers in the biotechnology sector, collaborating with sales teams and delivering expertise in enzyme and yeast applications while optimizing processes and b...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Food & Beverages

$95K - $113K *

Lead and execute strategic communications initiatives to enhance brand visibility and engagement across digital and traditional channels, fostering collaboration and storytelling to support clean tran...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$220K - $298K *

Transform the payer marketing landscape by crafting strategic narratives, leading cross-functional engagements, and optimizing access initiatives. Drive impactful omnichannel campaigns and enhance pay...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$225K - $300K *

Drive successful data center construction projects by leading cross-functional teams, managing budgets, and ensuring quality standards are met. Play a key role in delivering complex infrastructure pro...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$100K - $135K *

Drive strategic client relationships to expand solution sales and revenue streams, leveraging technical expertise in a dynamic sales environment. Collaborate with teams to identify opportunities and d...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$148K - $211K *

Lead integrated scientific and management efforts in imaging-driven clinical trials, providing expert guidance on analysis design, dosimetry techniques, and ensuring high-quality data delivery across...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.