Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$120K - $150K *
Transform sales success by leading a team of Account Executives to exceed targets while fostering a high-performance culture. Collaborate cross-functionally to drive exceptional customer experiences a...
2 weeks ago
$120K - $180K *
Explore innovative sales strategies to lead growth across North America and Latin America. Drive opportunities, enhance market presence, and achieve ambitious revenue goals while fostering collaborati...
2 weeks ago
Director, Lifecycle Growth & Retention
$100K - $130K *
Drive retention and growth by managing lifecycle strategies, focusing on customer engagement, and optimizing the journey for returning students through innovative marketing and data-driven insights ac...
4 weeks ago
$179K - $269K *
Lead innovative design solutions for dynamic SaaS platforms, collaborating with cross-functional teams and driving user-centered designs that simplify complex problems, enhancing both user experience...
6 days ago
Associate Director, Commercial Accounts- Retail Markets (Central)
$80K - $90K *
Join a team that drives revenue growth by engaging retail accounts through strategic selling. You'll manage the full sales cycle, building enduring relationships while leveraging your industry experti...
1 week ago
Director of Client Success, Partners
$120K - $150K *
Shape the future of healthcare reimbursement by leading strategic partner relationships. As a key member of the Client Experience team, you'll develop and execute innovative strategies to ensure partn...
2 weeks ago
$150K - $160K *
Champion product strategy by leading discovery and execution for AI-powered solutions in commercial real estate. Collaborate with diverse teams and use domain expertise to drive innovation and deliver...
Reposted today
Associate Director, Field Launch & Change Surge
$145K - $270K *
Drive stability by providing surge support for product launches and critical changes, ensuring effective execution and alignment across operations. Collaborate with teams to enhance readiness and swif...
1 week ago
$90K - $95K *
Drive operational excellence and stakeholder engagement as a strategic leader overseeing regional wellness and fitness operations, ensuring alignment with business strategies and revenue targets while...
3 weeks ago
$70K - $100K *
Deliver results as you manage sales for a vital product line, exceeding revenue goals through strategic planning and relationship building in the Operating Room environment...
4 weeks ago
Director, Strategy & Change Enablement, CXAI
$120K - $150K *
Lead the transformation of customer experience through strategic vision and execution. Drive impactful storytelling, measurable outcomes, and develop capabilities at scale within our global organizati...
1 week ago
Director, Strategy & Change Enablement, CXAI
$120K - $150K *
Transform customer experience through strategic leadership in CXAI. Lead the vision and execution of change management, creating compelling narratives and measurable outcomes for a 75,000-person globa...
1 week ago
$150K - $200K *
Pioneer a culture of excellence by leading a sales team of attorneys. Elevate team performance, implement coaching frameworks, and drive significant conversion rates. Embrace challenges to foster cont...
1 month ago
$130K - $180K *
Join a team that's driving M&A success by taking ownership of operational performance for newly acquired sites. Manage multi-site teams, ensure seamless integration, and realize financial goals while...
2 weeks ago
Manager - Regional Service - Southeast
$75K - $95K *
Deliver outstanding leadership by developing regional plans to achieve sales goals and profitability. Coach and mentor account managers to enhance their skills, ensuring excellent service standards wh...
Reposted 3 weeks ago
Director / Senior Manager, Transformation & Change - Wealth Consumer Lending & Deposits
$91K - $171K *
Empower your career by leading cross-functional initiatives to innovate and optimize lending and deposit products. Drive strategic goals from concept to delivery, ensuring alignment with business prio...
3 weeks ago
Associate Director, Field Execution Lead
$145K - $270K *
Transform execution outcomes by bridging enterprise strategy with field operations. Lead Therapeutic Area initiatives, ensuring smooth launches and transitions into steady-state operations while foste...
1 week ago
Logistics Performance Director - Remote
$90K - $120K *
Champion customer relationships by owning account strategy, driving performance metrics, and ensuring service excellence. Collaborate with teams to address challenges and deliver value, guiding long-t...
3 days ago
Director, Consult Partner - SLED (Illinois)
$185K - $334K *
Bring your expertise to drive transformational change as you lead multi-disciplinary teams in consulting engagements for large clients, focusing on business and IT solutions that enhance customer ecos...
3 days ago
Program Manager, Support Services
$128K - $135K *
Engineer robust telecommunications solutions by leading complex project lifecycles, enhancing service reliability, and driving compliance initiatives in a dynamic enterprise setting. Collaborate with...
1 week ago
Sr. Director, Sales - Mid Market
$150K - $175K *
Unlock potential by driving sales strategies for family building solutions in small to mid-market employer groups. Lead consultative engagements, exceed revenue targets, and collaborate with teams to...
3 days ago
$143K - $286K *
Drive growth and innovation within our membership ecosystem by leading cross-functional initiatives, validating ideas through experimentation, and scaling successful strategies to enhance acquisition...
Reposted 1 week ago
$110K - $220K *
Shape the future of product innovation by leading strategic initiatives and guiding cross-functional teams to optimize customer experiences and drive measurable business impact in complex product envi...
2 weeks ago
$110K - $220K *
Optimize product strategy and execution to drive innovation and operational efficiency. Leverage data insights to mentor teams and align product roadmaps with business goals while overseeing end-to-en...
3 weeks ago
$100K - $130K *
Empower project success as a Program Manager, overseeing execution quality and financial performance across multiple commissioning projects while developing Project Managers to achieve strategic objec...
Reposted 1 week ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.