Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$100K - $150K *
Drive customer engagement and growth as a results-oriented Account Manager, collaborating with key stakeholders to deliver tailored automation solutions and exceed profitability goals while ensuring l...
5 days ago
$180K - $210K *
Manage global payroll operations across 18 countries, ensuring accurate, compliant processing while enhancing employee experience. Collaborate cross-functionally to drive payroll strategy, automation...
1 week ago
Director, Litigation and Regulatory
$150K - $180K *
Drive legal strategy by managing litigation, regulatory inquiries, and privacy frameworks. Collaborate closely with cross-functional teams while leveraging AI to enhance efficiency. Own projects with...
4 days ago
$120K - $140K *
Champion organizational effectiveness by driving strategic HR initiatives and fostering collaboration. Utilize extensive HR expertise to resolve complex issues and create impactful solutions for busin...
2 weeks ago
Director, Product Development Quality
$150K - $180K *
Lead the charge in advancing quality assurance for cutting-edge radiopharmaceuticals. Oversee development quality, regulatory compliance, and team leadership, ensuring alignment with GMP and enhancing...
3 weeks ago
Director of Sales - MDLIVE - Remote
$150K - $180K *
Join a dynamic sales team as you drive new business growth by targeting health plans, employers, and healthcare systems. Leverage expertise in complex negotiations to develop tailored solutions and ex...
3 weeks ago
$150K - $180K *
Drive your career forward as you lead corporate technology operations, championing IT strategy, automation, and AI integration to enhance productivity and efficiency across all functions within the or...
Today
Customer Success Team Lead, Enterprise
$100K - $120K *
Lead the charge in enhancing customer success by managing a high-performing team dedicated to enterprise dental clients, driving retention, operational excellence, and strong relationships for strateg...
Reposted 3 weeks ago
Corporate Director of Quality - Life Sciences
$125K - $150K *
Drive quality excellence across Life Sciences labs by implementing and improving Quality Systems that align with regulatory standards. Lead Quality Managers to ensure compliance and elevate data integ...
2 weeks ago
$65K - $108K *
Lead strategic sales initiatives to expand market share and drive growth. Collaborate with cross-functional teams, enhance customer engagement, and achieve regional sales targets by leveraging your ex...
Reposted 5 days ago
Senior Manager, Implementations
$110K - $130K *
Lead the charge in implementing customer solutions, optimizing operations, and driving continuous improvement initiatives. Partner across functions to ensure high performance and customer satisfaction...
4 days ago
Senior Director, Consultant Relations
$175K - $190K *
Lead strategic initiatives to drive growth by cultivating relationships with the Consultant community. Collaborate with sales and marketing to maximize opportunities, translating complex industry insi...
6 days ago
Director of Digital Brand Strategy
$125K - $160K *
Lead the charge in digital brand strategy, overseeing email marketing, online reputation, and social media engagement to enhance customer experience and brand consistency across all digital channels...
3 days ago
$150K - $180K *
Drive enterprise payroll operations and workforce administration for a complex, decentralized organization, overseeing compliance, integration, and operational transformation to support growth and acq...
5 days ago
Senior Director, Strategic Analytics
$157K - $212K *
Optimize healthcare quality metrics by bridging clinical insights with data science. In this dynamic role, you'll drive algorithm development and influence performance outcomes, impacting national hos...
2 weeks ago
$110K - $130K *
Drive new business growth within enterprise accounts while building trusted relationships with C-level executives in the utilities and energy sector. Collaborate with teams to create tailored solution...
3 weeks ago
Sr Director, Tech & Transfer (Onsite/San Antonio, TX)
$150K - $180K *
Collaborate to lead transformative HR technology initiatives, optimizing data-driven strategies and enhancing employee experiences while developing an integrated, scalable digital environment across e...
2 weeks ago
Senior Sales Manager - Chiropractic
$110K - $130K *
Lead a high-performing sales team to drive revenue growth within the Chiropractic segment by developing strategic initiatives, optimizing sales processes, and fostering a culture of accountability and...
4 days ago
$150K - $180K *
Empower engineering excellence by leading a growing team to deliver high-quality software solutions while fostering collaboration across teams and ensuring operational scalability...
3 days ago
Director Sales & Account Management, NORAM
$150K - $180K *
Shape your career as a strategic leader focused on driving growth, enhancing customer satisfaction, and expanding market presence through effective sales strategies and key account management...
3 weeks ago
$115K - $125K *
Lead global employee benefits programs, ensuring compliance and a consistent experience across various markets. Drive administration, oversee vendor relationships, and monitor operational performance...
1 week ago
$220K - $250K *
Advance a high-performing partner network by managing relationships, overseeing team execution, and driving strategic market decisions to enhance operational efficiency and partner success across a su...
2 weeks ago
(USA) Director, Technology Operations
$150K - $180K *
Accelerate your career by leading large-scale technology programs that align business goals with operational efficiency, driving innovation and continuous improvement across cross-functional teams and...
3 days ago
Senior Director, Partner Technical Managers - Americas
$219K - $351K *
Join us to lead and transform a pivotal partner technical management organization. Drive practice creation, foster self-sufficiency among partners, and spearhead innovative initiatives for a competiti...
4 days ago
$108K - $146K *
Join a team that's shaping the future of data governance, leading initiatives to ensure enterprise data integrity and usability. Collaborate with stakeholders to drive data strategy, enhance quality...
2 days ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.