Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Senior Analyst, Customer Supply Chain
$83K - $95K *
Shape the future of supply chain management by driving analytics and execution strategies that optimize inventory performance and enhance customer partnerships through collaborative problem-solving an...
2 days ago
$90K - $130K *
Empower a high-performing SDR team by refining outreach strategies and driving accountability in qualified lead generation. Collaborate across functions to enhance marketing alignment and develop top...
2 weeks ago
$100K - $126K *
Explore a dynamic opportunity leading a team in providing exceptional customer support. Drive operational excellence, foster teamwork, and advocate for client needs in a fast-paced technical environme...
Reposted 1 week ago
Director of Market Insights and Customer Experience
$118K - $219K *
Lead the charge in market research and insights, turning data into actionable strategies that align with business priorities. Collaborate across teams to enhance research quality and stakeholder engag...
6 days ago
Power Transformer Sr Sales Mgr. PSS (Product Sales Specialist
$108K - $181K *
Drive profitable growth by shaping commercial strategies and leading sales agreements in the Power Transformer market. Engage with customers and leverage expertise to enhance collaboration and busines...
2 weeks ago
Team Lead, IT Systems Operations
$90K - $120K *
Shape the future of IT operations by leading a dynamic team to drive automation, enhance processes, and achieve excellence in service delivery, transforming a reactive environment into one of accounta...
5 days ago
$118K - $219K *
Develop and implement audit programs to ensure payment integrity while guiding compliance processes to align with state and federal regulations, enhancing overall operational efficiencies through stra...
2 days ago
Senior Project Manager, Technology
$100K - $130K *
Take ownership of high-impact Oracle ERP projects, leading teams through the SDLC process and enhancing our 3PL solutions. Collaborate cross-functionally to drive success, mentor peers, and optimize p...
Reposted 2 days ago
$130K - $180K *
Lead the charge in owning and optimizing the financial operations and forecasting that drive success across the organization, breaking new ground through cross-functional partnerships and innovative F...
Yesterday
$120K - $150K *
Transform privacy compliance by developing a robust program that ensures adherence to regulations while fostering collaboration across departments and educating teams on best practices...
2 days ago
Functional Service Provider- Line Manager
$90K - $120K *
Accelerate team success by managing project deliverables, mentoring staff, and ensuring high-quality outcomes within budget. Cultivate client relationships and drive business growth while fostering an...
3 weeks ago
Director, Revenue Cycle Management
$120K - $150K *
Create and operationalize a comprehensive insurance revenue cycle for behavioral health. Lead processes from eligibility verification to payment collection, focusing on multi-state expansion and compl...
2 weeks ago
$80K - $100K *
Innovate as you lead complex project implementations for public safety clients, coordinating cross-functional teams while managing scope, budget, and risks to ensure successful project deliveries from...
3 days ago
Senior Product Manager, Parcel Shipping Platform & Integrations
$120K - $150K *
Optimize API and integration strategies for our Standalone Parcel initiative, enhancing partnerships with external TMS and carriers to improve logistics efficiency and customer satisfaction across the...
3 weeks ago
National Channel Operations Manager
$90K - $120K *
Innovate dealer pricing strategies and enhance operations for streamlined support. Lead contract management, improve workflow efficiencies, and ensure scalability across dealer networks, collaborating...
1 week ago
Consumer Digital Solutions Manager
$71K - $119K *
Unlock innovative digital solutions that enhance user experiences and drive business performance through collaboration, insights, and strategic implementation in a dynamic healthcare setting...
1 week ago
Senior Product Delivery Manager
$125K - $205K *
Join a dynamic team as you lead cross-functional initiatives to drive the development of digital features, balancing strategic insight with execution smarts to deliver impactful solutions...
3 days ago
$90K - $130K *
Elevate your career by leading strategic account management and solution selling. Drive sales growth, build executive relationships, and innovate information management solutions for enterprise client...
6 days ago
Corporate Account Executive - East
$125K *
Help us drive growth by building relationships in the SaaS/Security space. Utilize your expertise to exceed sales targets, manage lead funnels, and collaborate effectively across teams to deliver valu...
2 weeks ago
$90K - $120K *
Manage and coordinate diverse project teams to successfully deliver complex software implementations for public safety clients, ensuring effective communication and adherence to scope, schedule, and b...
3 days ago
$90K - $120K *
Support a dynamic team as you enhance quality standards and increase retention, while developing strategic systems to improve agency performance and profitability in a remote work environment...
1 week ago
$120K - $150K *
Drive customer lifecycle marketing strategies for iCasino and Sportsbook. Lead CRM initiatives to enhance retention and loyalty, manage omni-channel communications, and partner with martech teams for...
2 weeks ago
$120K - $150K *
Drive strategic leadership in customer lifecycle marketing for online gaming brands, focusing on automated CRM initiatives, omni-channel management, and data analysis to enhance retention, loyalty, an...
2 weeks ago
$120K - $150K *
Transform sales success by leading a team of Account Executives to exceed targets while fostering a high-performance culture. Collaborate cross-functionally to drive exceptional customer experiences a...
2 weeks ago
$120K - $180K *
Explore innovative sales strategies to lead growth across North America and Latin America. Drive opportunities, enhance market presence, and achieve ambitious revenue goals while fostering collaborati...
2 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.