Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Operations Manager - 1st Shift
$70K - $95K *
Grow your career with a vital role in Supply Chain Management, overseeing operations, ensuring quality standards, managing staff, and improving efficiency while fostering an engaged workforce and main...
1 week ago
Sr Director, Supply Chain High Tech Industry Analyst
$172K - $202K *
Drive innovative insights for High Tech supply chains, engaging with executives to lead transformations and market strategies, while serving as a trusted advisor and industry expert across global oper...
1 week ago
NDT Service Lines - Quality Manager
$90K - $120K *
Transform quality management by leading NDT program development and ensuring compliance across multiple service lines. Collaborate with diverse teams to implement best practices and drive continuous i...
1 week ago
Senior Channel and Business Development Manager
$120K - $150K *
Drive channel sales growth by implementing strategies, building partnerships, and optimizing performance. Collaborate cross-functionally to empower partners with resources and tools, ensuring alignmen...
3 weeks ago
$160K - $200K *
Join a team that's redefining channel operations. As a strategic leader, you'll partner with execs to enhance processes and drive revenue growth across North America, setting the stage for global expa...
Reposted 2 days ago
$120K - $150K *
Lead the development and management of long-range capital planning across multiple manufacturing plants, ensuring alignment with safety, reliability, and regulatory standards while delivering cost-eff...
1 week ago
Provider Contracting Director-West Region (Remote)
$156K - $261K *
Shape the future of contract management by ensuring compliance and providing support to field contractors. Drive collaboration and enhance contracting standards while leading transformative initiative...
2 days ago
Senior Director, Product Security
$278K - $416K *
Drive product security strategy by leading teams, influencing technical decisions, and embedding security into product development. Collaborate cross-functionally to enhance engineering velocity and f...
1 week ago
$100K - $120K *
Empower growth by developing engaging marketing strategies that elevate brand awareness, build client relationships, and drive revenue across multiple channels through collaboration with sales and sub...
2 weeks ago
Sr Manager, Product Quality Oversight
$172K - $274K *
Lead the establishment of a robust Product Quality function, enhancing governance and processes for evaluating lending products to ensure compliance, reliability, and accuracy across the financial ser...
3 weeks ago
$155K - $337K *
Drive marketing strategies within Customer Solutions, overseeing cross-portfolio growth and collaboration efforts in neurotechnology and sales. Lead teams to execute transformative marketing initiativ...
Yesterday
$120K - $150K *
Drive impactful AI transformation by leading a high-performing cross-functional pod, ensuring delivery excellence through agile practices and strong stakeholder collaboration in a fast-paced environme...
Reposted 1 week ago
$214K - $398K *
Explore this opportunity to lead corporate legal matters, overseeing governance, M&A, and compliance with U.S. securities laws. Collaborate with cross-functional teams while managing external counsel...
2 weeks ago
$76K - $114K *
Join a team that's dedicated to delivering top-notch technical support for automated systems. Engage with customers to solve complex issues, enhance system performance, and ensure seamless operations...
1 week ago
$126K - $202K *
Join a team that's revolutionizing customer experience with AI-driven insights. You'll lead the design and execution of innovative listening programs to enhance customer engagement and drive organizat...
3 weeks ago
$178K - $307K *
Strategize and lead supply chain initiatives for the Spine franchise, ensuring effective product availability and financial performance. Drive cross-functional collaboration, compliance, and continuou...
3 days ago
Senior Customer Experience Operations Analyst
$119K - $140K *
Transform customer engagement with data-driven insights. As a Sr. CX Ops Analyst, lead analytics strategies to enhance customer experience, operational efficiency, and revenue growth while collaborati...
2 days ago
$76K - $128K *
Transform operations by leading our facilities management team to enhance customer success, optimize performance, and ensure seamless execution of service delivery while building strong partnerships a...
2 days ago
Director of Sales Talent Acquisition
$100K - $165K *
Join a team that's committed to building a strong sales talent pipeline, utilizing innovative recruitment strategies to attract top candidates while collaborating closely with sales leadership and Tal...
Yesterday
Regional Director, Employee Relations
$160K - $180K *
Lead the charge in Employee Relations for a complex 14-state region, guiding a team of ER Directors. Serve as a strategic partner to senior leaders, ensuring compliance, effective issue resolution, an...
3 weeks ago
$70K - $95K *
Lead the charge in driving supply chain solutions by cultivating member relationships, providing high-touch service, and optimizing contract utilization to enhance value and savings opportunities for...
2 weeks ago
Operations Strategist, Records Retrieval
$125K - $155K *
Optimize operations by solving complex challenges in a dynamic startup environment, driving growth and strategic initiatives to transform the Records Retrieval business. Contribute directly to revenue...
1 week ago
$120K - $150K *
Drive WMS product strategy by optimizing warehouse operations, collaborating with teams to enhance fulfillment capabilities, improving efficiency and accuracy while delivering impactful SaaS solutions...
3 days ago
Strategic Customer Success Manager
$120K - $156K *
Champion customer success by providing strategic guidance and solutions, driving collaboration across teams to enhance operational efficiency for major clients while nurturing long-term partnerships...
1 week ago
Director, Commercial Learning and Development-US Liver
$191K - $247K *
Shape the future of commercial learning in the US Liver business by leading strategy, design, and delivery of impactful learning solutions for field teams while fostering a growth-oriented environment...
1 week ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.