Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Director, Delivery & Release Management, Digital Product Operations
$88K - $145K *
Lead the operational engine for Digital Product releases, ensuring precision in launches through collaborative change management. Drive process adoption across teams and empower them to deliver qualit...
3 weeks ago
$130K - $150K *
Join a team that's committed to achieving global health goals by managing financial operations for high-impact health projects, ensuring compliance and efficiency while empowering teams across multipl...
1 week ago
Commercial Service Account Manager - Chattanooga
$79K - $158K *
Lead the growth of commercial HVAC services by identifying and developing client relationships. Optimize performance and sustainability of customer building assets through tailored solutions and consu...
5 days ago
Director, Trade and Distribution (remote)
$190K - $285K *
Lead the charge in shaping effective distribution strategies to enhance patient access. Build strong partnerships with key channel stakeholders while driving business growth through strategic negotiat...
Reposted 6 days ago
Director, Technical Program Management - Pickup, Delivery & Returns
$169K - $338K *
Lead the strategy and execution framework for technology operations in Pickup, Delivery, and Returns, driving measurable outcomes through scalable planning and collaboration across cross-functional te...
4 days ago
Sr. Director, Executive & Internal Communications
$195K - $325K *
Champion transformative executive and internal communications strategies that shape leadership narratives and enhance employee engagement across diverse channels for maximum alignment and trust within...
Reposted 1 week ago
$230K - $384K *
Transform health care delivery by harnessing clinical insights for case management and medical necessity reviews. Collaborate across teams to enhance patient outcomes and advocate for customer needs i...
5 days ago
$230K - $384K *
Join us to lead a team of clinicians in delivering superior results while managing inpatient utilization and population health initiatives. Drive clinical excellence by collaborating across business u...
6 days ago
$207K - $346K *
Join a dynamic team to conduct medical case reviews, collaborate with healthcare professionals, and leverage your clinical skills to ensure appropriate patient care through evidence-based decision-mak...
2 weeks ago
$150K - $180K *
Champion revenue growth as you strategically lead a high-performing Revenue Operations team, enhancing forecasting and go-to-market strategies while collaborating cross-functionally to optimize revenu...
1 week ago
$186K - $202K *
Accelerate progress at a leading BPaaS firm by providing strategic legal counsel, drafting and negotiating complex agreements, and ensuring compliance with regulatory standards in a dynamic, fast-pace...
1 week ago
Director, National Accounts (remote)
$159K - $240K *
Lead the National Accounts sales team, driving growth and strategic partnerships with major builders and retailers. Elevate customer satisfaction and maximize commercial outcomes through a high-perfor...
Today
$150K - $180K *
Lead and enhance financial operations, delivering insights that drive strategic decisions across departments. Collaborate with executives to improve performance and fiscal management while overseeing...
4 days ago
Associate Technical Program Manager
$85K - $100K *
Deliver technical project management excellence by coordinating multiple initiatives across engineering and business functions, ensuring alignment from planning to execution while navigating a matrixe...
2 weeks ago
Senior Manager, CRM Sales Excellence Lead
$152K - $244K *
Unlock your potential in a global role optimizing CRM-driven sales processes, partnering with leadership to enhance efficiency and outcomes while bridging business strategies with technical execution...
1 week ago
$150K - $175K *
Shape the future of product marketing by leading a cross-functional team to develop compelling strategies, positioning, and enablement that drive growth and customer success in a dynamic B2B SaaS envi...
Reposted 3 days ago
$90K - $135K *
Transform your career by leading strategic real estate transactions across diverse commercial properties. Collaborate with teams to optimize outcomes while driving innovative solutions that align with...
5 days ago
Enterprise Senior Product Manager
$113K - $254K *
Unlock potential by driving user experience improvements and collaborating with cross-functional teams on product strategies within a data-driven Lean AI environment. Shape processes and technology so...
3 days ago
$100K - $125K *
Advance client outcomes by leading a high-performing team of Customer Success Managers, driving retention, growth, and satisfaction metrics while shaping overall partnership strategy and addressing cl...
1 week ago
$110K - $150K *
Tackle operational excellence as a senior leader, driving performance in healthcare delivery, enhancing client relationships, and fostering team engagement in a dynamic regional environment. Lead with...
2 days ago
$110K - $150K *
Lead a regional operations team driving healthcare excellence, client engagement, and financial performance. Blend strategic oversight with hands-on leadership to build high-performing operations and...
3 days ago
Enterprise Customer Success Manager
$97K - $148K *
Shape the future of enterprise customer success by driving strategic partnerships, transforming operational data into measurable outcomes, and championing impactful change for mid-large accounts withi...
4 days ago
Director, Standards Strategy and Engagement (Remote)
$150K - $180K *
Pioneer industry standards in digital identity and security. Lead strategic engagement and influence across key ecosystems. Collaborate with teams to drive innovation and ensure compliance with emergi...
3 weeks ago
$190K - $220K *
Drive cloud excellence by leading hybrid infrastructure operations and cross-functional collaboration. Manage a global engineering team to ensure scalable, secure, and automated platforms that support...
Reposted 1 week ago
Director of Sales, Global Large Law Firms
$255K - $474K *
Accelerate progress at global law firms by leading a high-performing sales team, driving new business, and implementing growth strategies tailored for complex, relationship-driven markets. Shape the f...
2 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.