Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$125K - $150K *

Drive strategic sales leadership across regions, fostering growth, change management, and a top-tier customer experience. Cultivate relationships and elevate market share through innovative solutions...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$106K - $167K *

Drive customer engagement and clinical education on vaccines to enhance immunization rates. Collaborate with healthcare professionals within your territory, providing insights and strategies to meet o...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$79K - $133K *

Join a team that's shaping the future of sales operations by partnering with leaders to enhance processes, drive efficiency, and deliver scalable solutions for a thriving enterprise sales organization...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$150K - $180K *

Elevate your career by leading strategic growth initiatives and partnerships. Drive sales success while collaborating across teams to enhance client relationships and increase revenue in cloud data an...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$95K *

Accelerate progress at the forefront of medical device sales by managing territory growth, building relationships with healthcare professionals, and executing innovative business strategies to enhance...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$126K - $180K *

Join a team that's driving sales excellence and strategic leadership. Lead a dynamic team through data-driven decision-making to foster strong customer and supplier relationships while achieving branc...

US-AnywhereRemote

1 month ago

  •   8 - 10 years exp.  •   Business Services

$100K - $120K *

Drive customer success as the primary contact for support and operational health, ensuring exceptional service delivery and proactive risk management while collaborating with cross-functional teams to...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$135K - $175K *

Unlock potential by guiding clients through tailored financial solutions and collaborating closely with sales teams. Leverage expert financial acumen and technology insights to drive business value, f...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$150K - $180K *

Oversee portfolio marketing initiatives for diverse capabilities, simplifying complex products into compelling customer propositions while aligning with product priorities and regional teams to enhanc...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$136K - $253K *

Empower our customers by driving revenue growth through strategic account management. You'll oversee migrations, foster client relationships, and collaborate with teams to ensure adoption and expansio...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

$136K - $253K *

Join a dynamic team as you build relationships and drive revenue by managing full sales cycles for corporate accounts. Utilize your consultative selling skills and work collaboratively across departme...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Transform the future of demand planning by leading initiatives across global teams, ensuring accuracy in forecasts, driving strategic business decisions, and collaborating with commercial and operatio...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$80K - $95K *

Transform your career by leading sales initiatives in our dynamic district. Drive recruitment, training, and relationship management while enhancing market penetration through strategic customer engag...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$95K - $115K *

Join our team to drive transformative eCommerce strategies that enhance customer online shopping experiences through data-driven product initiatives and cross-functional collaboration...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$120K - $150K *

Shape the future of corporate travel technology through strategic leadership, driving innovation and operational excellence while managing product integration efforts to enhance customer and advisor e...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$175K *

Lead the charge in business development, driving complex deals, and building strategic relationships within the pharmaceutical sector to accelerate market growth and revenue attainment for innovative...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$150K - $180K *

Transform customer relationships by leading complex onboarding engagements, ensuring business outcomes, and facilitating executive alignment across enterprise implementations from transition to long-t...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$135K - $270K *

Drive enterprise sales by understanding customer needs and engaging executives to tailor solutions. Lead strategic negotiations and build compelling business cases that influence complex buying groups...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $95K *

Empower the payroll function by managing multi-state and multi-union payroll operations, ensuring compliance and accuracy for a fast-growing organization with approximately 2,000 employees...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Business Services

$169K - $286K *

Unlock potential by leading innovative technology transformation in underwriting. Drive enterprise-level value through advanced analytics and automation, fostering cross-functional collaboration to en...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$92K - $139K *

Empower enterprise account success by fostering partnerships, driving product adoption, and analyzing user insights to enhance customer experience. Collaborate as a subject matter expert to ensure cus...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$200K - $250K *

Shape the future of consulting by guiding clients through government contract disputes and litigation challenges in Financial Services, leveraging your expertise in cost analysis and expert testimonie...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Legal & Accounting

$76K - $100K *

Transform the military sector through strategic sales and relationship building. Drive growth by fostering customer connections, managing internal collaboration, and capitalizing on opportunities to d...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$110K - $130K *

Shape the future of cybersecurity by leading complex threat detection, incident response, and proactive hunting operations across a global organization. Leverage expertise to mentor peers and enhance...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$107K - $199K *

Empower product performance across multiple lines of business through strategic analysis, collaboration, and improvement initiatives, ensuring robust financial performance and compliance with regulato...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.