Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$100K - $120K *
Transform project management through active bid participation, precise cost controls, and effective communication. Collaborate with diverse teams to enhance relationships and ensure transparency in al...
2 weeks ago
$126K - $176K *
Pioneer your career in this dynamic role managing project costs, overseeing tenders, and enhancing team collaboration while nurturing trusted relationships and facilitating transparent communication w...
2 weeks ago
$141K - $268K *
Elevate reliability and observability across hybrid environments by leading a dynamic SRE team. Drive strategic development of tooling, embed robust practices, and engage with diverse engineering oper...
2 weeks ago
$101K - $140K *
Drive innovative IT solutions by collaborating with sales teams and clients, targeting key accounts and delivering value-added services to boost customer satisfaction and business growth through strat...
3 weeks ago
$101K - $140K *
Shape the future of complex IT solutions by driving service-led sales initiatives. Collaborate with sales teams and clients to deliver value through innovative technology and services, while targeting...
3 weeks ago
Business Development Director - Oracle Consulting Services (Industrials & Manufacturing)
$145K - $200K *
Unlock potential by driving business growth in Oracle consulting services. Lead account acquisition and management, develop key relationships, and ensure client satisfaction while collaborating with t...
Yesterday
Director - Business Development
$120K - $130K *
Accelerate revenue growth by leading a global BDR organization, optimizing strategies, and leveraging AI for pipeline development while fostering cross-functional collaboration and driving a high-perf...
Reposted 4 days ago
Senior Director of Cyber Defense Architecture & Engineering
$141K - $283K *
Lead a transformative cybersecurity initiative, focusing on advanced defense strategies, engineering, and collaboration across teams to protect corporate assets and data while driving continuous impro...
2 weeks ago
Lead Supply Chain Project Manager
$110K - $130K *
Drive the successful execution of large-scale supply chain projects, focusing on warehouse automation and operational go-lives. Collaborate with leaders and cross-functional teams to ensure alignment...
Reposted 4 days ago
Senior Director of National Accounts
$160K - $200K *
Lead cross-functional teams to enhance formulary access for key products. Collaborate with external customers and internal stakeholders to drive strategic market access initiatives while cultivating l...
3 weeks ago
Sr. Manager CX Data and Insights
$139K - $209K *
Analyze and drive renewal strategies, leveraging data insights to optimize processes and enhance retention of Annual Recurring Revenue (ARR) while fostering strong partnerships with executive leadersh...
Reposted 1 month ago
$147K - $192K *
Tackle new opportunities in the healthcare sector by driving sales and strategy. Engage with C-suite executives, implement effective sales policies, and analyze market trends to maximize revenue growt...
1 week ago
Director Pharmacy Services - Specialty Clinical Programs
$125K - $150K *
Advance the provision of comprehensive pharmacy services, ensuring clinical excellence and operational efficiency. Lead and mentor pharmacy staff while overseeing program development and accountabilit...
2 days ago
$100K - $140K *
Tackle the future of payment solutions by driving strategy and execution for seamless financial transactions. Collaborate across teams to enhance user experiences and ensure reliable workflows while b...
5 days ago
$100K - $120K *
Elevate project success by leading cost management processes, building strong client relationships, and fostering team collaboration. Take charge of your career in a dynamic environment where your exp...
1 week ago
Senior Customer Value Manager, Migrations
$93K - $124K *
Lead transformative migrations for legacy clients to digital platforms, ensuring smooth transitions, protecting revenue, and driving adoption through strategic management and cross-functional collabor...
3 weeks ago
$130K - $140K *
Shape the future of sales by leading a high-performing team to drive revenue growth across the West region, enhance reseller partnerships, and cultivate a dynamic sales culture that thrives on account...
5 days ago
Sr. Director, PBM Implementation and Transformation
$190K - $210K *
Lead transformative client implementation initiatives by driving operational excellence, project governance, and continuous improvement in a dynamic consulting and healthcare environment, while foster...
2 weeks ago
$186K - $302K *
Lead and enhance our global privacy program, ensuring compliance with international regulations while collaborating across teams to embed privacy by design in our cybersecurity solutions for diverse g...
4 days ago
$150K - $175K *
Unlock potential by leading product strategy for data collection solutions, driving innovation and measurable impact through cross-functional collaboration. Shape and execute a roadmap to transform cu...
4 days ago
Senior Director, Health Economics & Actuarial Analytics
$210K - $245K *
Champion healthcare value through rigorous health economics and analytics. Lead a small team to measure and quantify clinical outcomes, translating them into defensible economic value for payers, whil...
5 days ago
Business Development Manager Major Account Sales
$90K - $110K *
Drive Major Account sales growth by executing strategic initiatives, enhancing program adoption, and providing exemplary customer service across your territory...
3 weeks ago
Vice President, Client Solutions - Retail
$160K - $200K *
Drive growth by cultivating strategic relationships with C-level Retail leaders, creating innovative business solutions, and ensuring client satisfaction while maintaining a consistent pipeline of opp...
2 weeks ago
Account Director - Named Accounts
$116K - $145K *
Unlock your potential as you drive revenue growth and retention for K-12 accounts. Manage end-to-end deal execution, foster executive relationships, and mentor fellow sales professionals while impleme...
1 week ago
$110K - $130K *
Shape the future of complex healthcare technology contracts by leading governance improvements, optimizing workflows, and advising stakeholders to balance business growth with risk management across t...
3 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.