Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$100K - $120K *

Transform project management through active bid participation, precise cost controls, and effective communication. Collaborate with diverse teams to enhance relationships and ensure transparency in al...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$126K - $176K *

Pioneer your career in this dynamic role managing project costs, overseeing tenders, and enhancing team collaboration while nurturing trusted relationships and facilitating transparent communication w...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$141K - $268K *

Elevate reliability and observability across hybrid environments by leading a dynamic SRE team. Drive strategic development of tooling, embed robust practices, and engage with diverse engineering oper...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$101K - $140K *

Drive innovative IT solutions by collaborating with sales teams and clients, targeting key accounts and delivering value-added services to boost customer satisfaction and business growth through strat...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$101K - $140K *

Shape the future of complex IT solutions by driving service-led sales initiatives. Collaborate with sales teams and clients to deliver value through innovative technology and services, while targeting...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$145K - $200K *

Unlock potential by driving business growth in Oracle consulting services. Lead account acquisition and management, develop key relationships, and ensure client satisfaction while collaborating with t...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Business Services

$120K - $130K *

Accelerate revenue growth by leading a global BDR organization, optimizing strategies, and leveraging AI for pipeline development while fostering cross-functional collaboration and driving a high-perf...

US-AnywhereRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Business Services

$141K - $283K *

Lead a transformative cybersecurity initiative, focusing on advanced defense strategies, engineering, and collaboration across teams to protect corporate assets and data while driving continuous impro...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$110K - $130K *

Drive the successful execution of large-scale supply chain projects, focusing on warehouse automation and operational go-lives. Collaborate with leaders and cross-functional teams to ensure alignment...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$160K - $200K *

Lead cross-functional teams to enhance formulary access for key products. Collaborate with external customers and internal stakeholders to drive strategic market access initiatives while cultivating l...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$139K - $209K *

Analyze and drive renewal strategies, leveraging data insights to optimize processes and enhance retention of Annual Recurring Revenue (ARR) while fostering strong partnerships with executive leadersh...

US-AnywhereRemote

Reposted 1 month ago

  •   5 - 7 years exp.  •   Enterprise Technology

$147K - $192K *

Tackle new opportunities in the healthcare sector by driving sales and strategy. Engage with C-suite executives, implement effective sales policies, and analyze market trends to maximize revenue growt...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Healthcare

$125K - $150K *

Advance the provision of comprehensive pharmacy services, ensuring clinical excellence and operational efficiency. Lead and mentor pharmacy staff while overseeing program development and accountabilit...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$100K - $140K *

Tackle the future of payment solutions by driving strategy and execution for seamless financial transactions. Collaborate across teams to enhance user experiences and ensure reliable workflows while b...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $120K *

Elevate project success by leading cost management processes, building strong client relationships, and fostering team collaboration. Take charge of your career in a dynamic environment where your exp...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$93K - $124K *

Lead transformative migrations for legacy clients to digital platforms, ensuring smooth transitions, protecting revenue, and driving adoption through strategic management and cross-functional collabor...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $140K *

Shape the future of sales by leading a high-performing team to drive revenue growth across the West region, enhance reseller partnerships, and cultivate a dynamic sales culture that thrives on account...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Business Services

$190K - $210K *

Lead transformative client implementation initiatives by driving operational excellence, project governance, and continuous improvement in a dynamic consulting and healthcare environment, while foster...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$186K - $302K *

Lead and enhance our global privacy program, ensuring compliance with international regulations while collaborating across teams to embed privacy by design in our cybersecurity solutions for diverse g...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

$150K - $175K *

Unlock potential by leading product strategy for data collection solutions, driving innovation and measurable impact through cross-functional collaboration. Shape and execute a roadmap to transform cu...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$210K - $245K *

Champion healthcare value through rigorous health economics and analytics. Lead a small team to measure and quantify clinical outcomes, translating them into defensible economic value for payers, whil...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $110K *

Drive Major Account sales growth by executing strategic initiatives, enhancing program adoption, and providing exemplary customer service across your territory...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$160K - $200K *

Drive growth by cultivating strategic relationships with C-level Retail leaders, creating innovative business solutions, and ensuring client satisfaction while maintaining a consistent pipeline of opp...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$116K - $145K *

Unlock your potential as you drive revenue growth and retention for K-12 accounts. Manage end-to-end deal execution, foster executive relationships, and mentor fellow sales professionals while impleme...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Shape the future of complex healthcare technology contracts by leading governance improvements, optimizing workflows, and advising stakeholders to balance business growth with risk management across t...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.