Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Sr. Director, Product Management
$222K - $334K *
Join a dynamic team as you lead global product strategy and manage a diverse portfolio. Drive innovation and profitability through cross-functional collaboration and market analysis while mentoring a...
1 week ago
Business Development Director - CDMO
$120K *
Empower B2B growth in xenograft biomaterials with a focus on innovative solutions. Foster relationships across key clinical segments, drive differentiation, and lead strategic negotiations to become a...
Today
$120K - $150K *
Optimize the bank's security landscape by designing, implementing, and managing a comprehensive information security program, focusing on risk assessment, compliance, and incident response to safeguar...
4 weeks ago
Regional Director, Patient Access Field (Dermatology-Central)
$177K - $278K *
Transform patient access management by leading a high-performing team to drive strategic solutions, enhance patient experiences, and collaborate effectively with key stakeholders in the healthcare eco...
Today
$100K - $150K *
Drive agency growth by recruiting, training, and mentoring agents to meet clients' insurance needs while managing local operations and fostering strong relationships with stakeholders to enhance produ...
1 week ago
Director, Product Owner, CSS Profile
$80K - $135K *
Lead the product strategy and operations for a key financial tool that empowers over 400,000 students annually. Collaborate across teams to innovate and deliver solutions that enhance student access a...
1 month ago
Director, Account Management Operations
$132K - $166K *
Champion operational excellence in a senior leadership role by enhancing client services through innovative process improvement. Collaborate with cross-functional teams to drive performance management...
3 weeks ago
$175K - $200K *
Accelerate progress at strategic Enterprise and Government accounts by driving growth in ARR and NRR performance. You'll lead account management, complex negotiations, and multi-year planning to enhan...
1 month ago
Sr. Manager, OneSource Service
$135K - $160K *
Engage in driving operational excellence and strategic growth for OneSource Laboratory Services, fostering relationships and ensuring compliance while leading a high-performing team for a major strate...
3 days ago
$184K - $314K *
Lead procurement strategy development and execution to ensure operational efficiency and risk management while building strong vendor relationships and cross-functional collaborations to meet business...
2 weeks ago
Director, Corporate Affairs, Global Media Relations
$180K - $244K *
Join a dynamic team to lead global media strategies, enhance corporate reputation, and serve as a spokesperson, while leveraging analytics to drive impactful communications in the pharmaceutical and b...
3 weeks ago
$70K - $96K *
Grow your career with a role that expands accounts and drives customer satisfaction through effective relationship management, lead generation, and tailored solutions to meet complex customer needs...
2 days ago
Engineering Manager, Customer Studios
$220K - $400K *
Transform the future of data activation by leading engineering initiatives in a no-code environment. Shape product development, enhance team performance, and drive recruitment while tackling innovativ...
3 weeks ago
$148K - $160K *
Unlock potential by serving as a trusted technical advisor in a customer-facing role. Tackle complex issues, design internal tools, and lead customer engagement while driving innovative solutions acro...
1 month ago
$115K - $140K *
Drive innovation in AI-driven solutions by overseeing product lifecycles, collaborating with cross-functional teams, and aligning product roadmaps with strategic objectives to enhance user experiences...
3 days ago
Associate Director, Commercial Accounts- Retail Markets (West)
$80K - $90K *
Drive new business growth and manage relationships within retail accounts, ensuring revenue targets through strategic pipeline management and consultative selling, while building long-term customer va...
1 week ago
Senior Director of Program Management, Global Operations
$150K - $180K *
Lead impactful client engagements by managing complex drug substance and product development programs. Drive success through cross-functional teamwork, strategic oversight, and proactive client relati...
Reposted 2 weeks ago
Associate Director, Commercial Accounts- Retail Markets (West)
$80K - $90K *
Drive business growth and enhance relationships with retail accounts through effective pipeline management and consultative selling in diverse cash-handling environments, contributing to strategic rev...
2 weeks ago
VP, Corporate Communications - USA
$150K - $200K *
Elevate your career by leading global corporate communications strategy, enhancing brand reputation, driving engagement, and managing crisis communications while collaborating with senior leadership i...
2 weeks ago
$100K - $115K *
Contribute to client success by developing strategic partnerships and delivering exceptional service. Lead a high-performing team, manage project execution, and drive organic growth through innovative...
1 week ago
Dir, Tax - Indirect (US-Remote)
$195K - $210K *
Lead strategic indirect tax initiatives, ensuring compliance and efficiency across jurisdictions while collaborating with internal teams and external advisors. Drive innovation in tax processes and en...
Reposted 2 weeks ago
$75K - $95K *
Unlock potential by managing payroll operations for a dynamic, multi-state organization. Oversee accurate and timely payroll processing for 2,000+ employees across multiple unions, ensuring compliance...
1 week ago
Director, Product Management - Global Store Discovery
$204K - $250K *
Join us to lead our global digital shopping discovery experience across all platforms. You'll own strategy, execution, and innovative initiatives while driving user engagement and optimizing the produ...
2 weeks ago
Principal TDR Analyst (Dallas (Remote), Texas, US)
$100K - $130K *
Shape the future of cybersecurity by leading complex threat detection, incident response, and proactive hunting operations across a global organization. Leverage expertise to mentor peers and enhance...
1 week ago
Director of Sales, Cruise Channel
$141K - $165K *
Champion growth in the Cruise Channel by forging strong partnerships and driving strategic initiatives. Leverage operational expertise to enhance customer relationships, execute business plans, and ac...
3 days ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.