Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$80K - $95K *

Transform enterprises with innovative solutions and build lasting relationships in this dynamic sales role. Leverage a comprehensive suite of services to drive client success and exceed performance ta...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$114K - $170K *

Shape the future of product delivery excellence by leading strategic initiatives, engaging with executive leadership, and mentoring talent across the organization. Drive AI product strategy and ensure...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$185K - $344K *

Architect trusted, reusable, AI-ready data products by leading strategy and execution. Drive product innovation, governance, and cross-functional collaboration to enhance enterprise data foundations a...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $120K *

Join a team that drives growth by cultivating strong global relationships with key accounts and OEM partners. You'll play a vital role in enhancing customer engagement and collaborating across functio...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Lead the charge in building long-term relationships with global accounts and OEM partners while identifying growth opportunities. Collaborate across teams to enhance customer experiences and drive sal...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $120K *

Champion strategic account management by nurturing relationships and driving growth initiatives for key global accounts. Collaborate across teams to enhance customer experience and exceed sales target...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Business Services

$200K - $230K *

Empower your career by leading Total Rewards, HRIS, and Data initiatives. Shape strategic frameworks, build compensation structures, and enhance data integrity to support organizational growth in a re...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$98K - $155K *

Drive strategic initiatives, manage projects, and foster collaboration across teams to enhance decision-making and operations in a dynamic environment. Own communications and present insights to senio...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Pioneer strategic program management by mentoring teams, overseeing project execution, and driving excellence in client relations. Ensure operational efficiency while managing complex programs within...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$95K - $115K *

Pioneer innovative healthcare marketing by leading copy development that engages diverse audiences. Collaborate with internal teams and clients to craft compelling content tailored to strategic brand...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$125K - $140K *

Lead the charge in product management, collaborating with cross-functional teams to define strategy, develop solutions, and achieve product vision while fostering cooperative relationships for success...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$110K - $170K *

Engage in delivering high-impact NetSuite implementations, leading projects from inception to conclusion while ensuring client success, quality assurance, and strategic alignment across diverse indust...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$72K - $116K *

Elevate client engagement by providing expert product solutions and consultative support. Collaborate with sales, marketing, and product teams to create tailored marketing strategies, optimizing innov...

US-AnywhereRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $120K *

Unlock your potential by driving new business in a lucrative territory. Engage deeply with channel partners and IT stakeholders, leveraging proven solutions for enterprise communications. Own the sale...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Business Services

$150K - $180K *

Accelerate growth by managing complex sales cycles in the Retail and Distribution sectors. Leverage data-driven solutions while building executive relationships for impactful outcomes across multiple...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$135K - $150K *

Elevate your career by driving field marketing strategies that enhance awareness, engagement, and business impact across healthcare sectors. Collaborate with cross-functional teams to deliver targeted...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $180K *

Optimize product strategy and drive innovation for GRC capabilities, enhancing enterprise customer experiences. Lead and mentor a high-performing team while collaborating across departments to achieve...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$160K - $200K *

Transform multifamily property management through strategic leadership, financial oversight, and innovative initiatives, ensuring excellence across diverse portfolios while achieving corporate goals a...

US-AnywhereRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$150K - $180K *

Lead strategic growth initiatives by fostering executive relationships with major technology clients, delivering innovative solutions in the data center sector, and overseeing global project teams to...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$95K - $115K *

Lead the charge in providing exceptional technical support and oversight for Remote Hands operations, ensuring efficient service delivery and customer satisfaction in a fast-paced data center environm...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$125K - $150K *

Join a team that's redefining payment solutions! Drive strategic product management, leading innovative card offerings and fostering high-performing teams while shaping market-leading strategies and e...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$95K - $115K *

Accelerate progress at the forefront of business banking by driving the integration of advanced payment processing and treasury management capabilities within a leading digital banking environment, co...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$95K - $115K *

Join a dynamic team to enhance retail operations through effective DSD process design, compliance validation, and vendor performance improvement. Drive strategic initiatives while collaborating across...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$177K - $195K *

Shape the future of Customer Success Operations by leading strategic projects, optimizing processes, and collaborating cross-functionally to ensure scalable solutions and impactful outcomes for growth...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$100K - $120K *

Help us drive project success by expertly managing costs, fostering team collaboration, and ensuring transparent communication throughout the tender process. Bring your expertise to lead projects and...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.