Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Commercial Director, LUMAKRAS Brand Marketing
$184K - $249K *
Join a dynamic team to lead strategic brand initiatives for a groundbreaking oncology product, overseeing multi-functional collaborations to drive marketing excellence and enhance patient outcomes in...
1 week ago
Principal Business Operations Analyst
$99K - $172K *
Transform the efficiency and effectiveness of operations through versatile support in strategy execution, data analysis, and process automation. Engage across all pillars, ensuring leadership is empow...
Yesterday
Strategy and Operations, Principal, Renewals
$178K - $266K *
Analyze and drive renewal strategies, leveraging data insights to optimize processes and enhance retention of Annual Recurring Revenue (ARR) while fostering strong partnerships with executive leadersh...
Reposted 1 week ago
Incident and Escalation Manager
$120K - $150K *
Join a team that's pivotal in managing critical customer incidents and escalations. As a senior leader, you will drive operational strategy, influence cross-functional teams, and enhance service deliv...
2 weeks ago
14310 - General Manager - Strategic Accounts Lead (Virtual)
$120K - $160K *
Lead strategic initiatives that enhance client portfolio growth and operational efficiency. Drive impactful relationships and implement workforce solutions while fostering collaboration across teams t...
2 weeks ago
$120K - $150K *
Drive AI innovation as you collaborate with product teams to craft high-impact solutions. Leverage your expertise to translate market needs into actionable strategies, guiding products from conception...
1 week ago
Enterprise Customer Success Manager
$90K - $130K *
Drive growth and foster relationships with complex, multi-location enterprise accounts. Lead cross-functional initiatives, execute QBRs, and create strategic frameworks that ensure high-value customer...
1 week ago
Copy of Business Development Director
$90K - $130K *
Drive sales by engaging with small and mid-size pharmaceutical and Bio-Tech clients. Utilize your expertise in healthcare data marketing to build relationships and maximize client success through inno...
2 weeks ago
Director, Global MSP Sales - United States
$220K - $290K *
Champion the global MSP sales strategy, directly leading and expanding partner acquisition efforts while ensuring high satisfaction and growth in existing relationships through collaboration across te...
4 weeks ago
Product Director, AI and Data Products - East Coast
$130K - $180K *
Join a team that's redefining product strategy for AI-driven solutions, transforming user experiences through innovation and efficiency. Collaborate cross-functionally to enhance compliance capabiliti...
4 weeks ago
Data Product Delivery Lead, Climate Solutions America
$96K - $192K *
Pioneer the delivery and adoption of transformative data products, ensuring alignment with business objectives. Lead cross-functional teams to create scalable data solutions that drive commercial and...
Reposted 2 weeks ago
$180K - $195K *
Drive operational excellence in contracting by leading a high-performing team managing complex agreements. Shape the end-to-end contracting process while partnering cross-functionally for strategic al...
4 days ago
$80K - $120K *
Optimize logistics operations by leading transportation management, ensuring efficiency and compliance while developing high-performing teams and building strong customer relationships for business gr...
1 week ago
$210K - $250K *
Unlock potential by leading the Central Region to drive growth and operational excellence. Engage with diverse teams, optimize performance, and implement strategic initiatives for measurable results i...
Reposted yesterday
Corporate Affairs Director- Brand Marketing & Partnerships
$180K - $244K *
Lead the development and execution of corporate marketing strategies to enhance brand reputation and stakeholder engagement, collaborating cross-functionally to drive innovative and data-driven campai...
1 week ago
$110K - $125K *
Lead strategic client relationships to drive retention and expansion, enhancing enterprise resilience. Collaborate across teams to align goals and create long-term value, ensuring successful outcomes...
1 week ago
$132K - $181K *
Join a team that's driving growth and innovation in the agricultural sector. Lead strategic key accounts, develop long-term relationships, and drive results through a collaborative, cross-functional a...
1 week ago
Partner Technical Solutions Lead
$163K - $217K *
Engineer transformative solutions by architecting cloud integrations and orchestrating AI capabilities. Support teams with proven frameworks to tackle complex business challenges and drive success in...
1 week ago
$56K - $105K *
Provide your expertise to enhance technical support operations and drive customer success through effective troubleshooting, implementation, and engagement across teams and systems, ensuring seamless...
3 weeks ago
Associate Director - Life Sciences Advisory - Commercial
$135K - $225K *
Drive strategic initiatives at the intersection of healthcare and consulting. Lead teams through project management, deliver high-quality outputs, and cultivate client relationships while advancing yo...
2 weeks ago
Director People Experience Center
$103K - $173K *
Drive transformation and operational excellence in service delivery, leading a high-performing team to enhance employee experience through strategic initiatives, automation, and AI-enhanced capabiliti...
3 days ago
$115K - $130K *
Empower sustainable growth by leading sales initiatives for innovative recycling solutions across the West Coast. Collaborate with a dynamic team to drive customer success and achieve revenue targets...
1 week ago
$170K - $190K *
Join a team that's shaping the future of cybersecurity by leading global defense strategies. Oversee threat detection, incident response, and cloud security, while fostering innovation within a high-i...
1 week ago
$73K - $111K *
Lead the development of pest control strategies by driving service quality and operational excellence, providing expert coaching, and ensuring consistent delivery of best practices to enhance customer...
6 days ago
Senior Business Development Mgr - South Region
$90K - $120K *
Unlock potential by leveraging your network to build strategic partnerships, manage freight movements, and drive revenue growth through innovative brokerage solutions and strong relationship managemen...
3 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.