Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Strategic Account Manager - Consumer & Technology
$127K - $203K *
Engage customers and drive strategic growth by managing key accounts, fostering strong relationships, and executing comprehensive account strategies to ensure satisfaction and exceed revenue targets...
3 days ago
$130K - $145K *
Transform customer success outcomes by leading and developing a high-performing team dedicated to driving retention and growth in a fast-paced, data-driven environment...
1 week ago
Assistant Director Relationship Management
$125K *
Drive success by leading a team focused on enhancing client relationships, fostering growth, and ensuring exceptional service delivery across national accounts while collaborating cross-functionally t...
Reposted 2 weeks ago
$120K - $130K *
Lead the charge in driving sales performance across multiple stores while mentoring teams, upholding company values, and ensuring exceptional customer service. Collaborate with management to achieve s...
1 week ago
Director, Data Management & Governance
$190K - $262K *
Unlock potential by leading data management and governance initiatives. Shape ongoing improvement of data quality, semantic clarity, and operational integration while collaborating closely with busine...
1 week ago
Sales Director, TOLA (TX, LA, OK) 1
$125K - $150K *
Champion regional sales growth through strategic partnerships, driving revenue in Texas, Oklahoma, and Louisiana. Leverage autonomy to develop effective sales strategies targeting education, healthcar...
3 weeks ago
Director, Sales - Consumer Financial Services
$141K - $165K *
Join us to leverage your 7+ years of sales experience in data-driven research, focusing on the consumer banking sector. Drive growth and build relationships with key clients while managing the sales p...
3 days ago
Account Director, Revenue Lifecycle Management
$125K - $150K *
Unlock growth at the forefront of client success by managing portfolios, driving revenue, and delivering exceptional consulting services in a fast-paced environment. Collaborate with stakeholders to a...
1 week ago
Associate Director, Quality Assurance & Governance
$148K - $204K *
Join a team that's driving quality compliance in clinical development. As a strategic leader, you'll oversee QMS effectiveness, risk management, and compliance initiatives, while partnering with stake...
4 days ago
$85K - $110K *
Grow your career with us as an Underwriting Supervisor, leading and developing a high-performing team. Influence crop insurance's future through strategic initiatives, operational excellence, and comp...
Reposted 2 weeks ago
Director Digital Product Management
$142K - $236K *
Lead the charge in digital product strategy and management, driving innovation and aligning solutions with customer needs and business goals. Collaborate across teams to enhance product delivery, opti...
Reposted 6 days ago
VP, Account Management - West: Southern CA, HI
$164K - $305K *
Discover strategic opportunities as a key enterprise account owner, driving growth, retention, and value for complex member organizations by building trusted executive relationships and coordinating c...
1 week ago
$94K - $151K *
Elevate your career by leading complex programs with cross-functional teams, ensuring delivery meets scope, quality, and budget criteria. Drive performance metrics and change management for sustainabl...
2 weeks ago
Regional Director, People Business Partner - West
$166K - $216K *
Champion a thriving workplace culture by leading people strategy initiatives across a multi-store luxury retail region. Collaborate with executives to drive performance, inclusivity, and development...
4 days ago
$80K - $95K *
Partner with us to drive customer success through strategic relationship management and innovative sales strategies in the flexible packaging sector, ensuring alignment with growth objectives and supe...
Reposted 2 weeks ago
Director of Sales - Protein ( US Remote)
$150K - $180K *
Empower growth by leading strategies for North America's protein sales, focusing on sustainability and innovation in packaging solutions. Shape market presence while managing a high-performing team de...
2 days ago
Executive Medical Director DME/IRF
$238K - $396K *
Engage in leading clinical management for DME and IRF programs, advancing guidelines and improving processes. Collaborate closely with medical and operational teams to enhance service quality and ensu...
Reposted 2 weeks ago
Product Director - Industrial Gas Plants
$127K - $187K *
Shape the future of Industrial Gas Plants by leading product strategy, development, and market expansion. Drive innovation and enhance customer engagement to ensure product success throughout its life...
3 weeks ago
Director, Marketing - Project Farma
$140K - $180K *
Elevate your career by leading strategic marketing initiatives that drive growth, enhance client engagement, and foster collaboration across teams. leverage your expertise in a dynamic role that shape...
Reposted 3 weeks ago
Senior Product Manager - Remote Access Client Portfolio
$125K - $150K *
Champion the development of a dynamic remote access product portfolio, coordinating across multifaceted teams and innovative technologies to optimize privileged and password management solutions in a...
1 week ago
$95K - $115K *
Transform project delivery by leading comprehensive initiatives, ensuring timelines and budgets are met while fostering stakeholder communication and team collaboration. Drive quality through proactiv...
Reposted 6 days ago
$166K - $338K *
Lead statistical strategy for clinical trials, innovating study designs and analyses at a program level. Influence decision-making with data-driven insights while collaborating across teams to enhance...
1 week ago
Regional Sales Director / Directeur régional des ventes
$110K - $130K *
Grow business by managing territory, building client relationships, and promoting products. Utilize superior communication skills to achieve sales targets and deliver exceptional service while providi...
Reposted 3 weeks ago
$150K - $180K *
Join a team that's focused on maximizing customer success while leading a high-performing group of Customer Success Executives. Drive retention and expansion by collaborating cross-functionally to enh...
4 days ago
Manager, Sales Enablement, Visual Content and Design
$73K - $147K *
Shape the future of sales enablement by creating impactful visual content. Collaborate with cross-functional teams to develop tools that enhance engagement and drive customer understanding. Manage mul...
1 week ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.