Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$127K - $203K *

Engage customers and drive strategic growth by managing key accounts, fostering strong relationships, and executing comprehensive account strategies to ensure satisfaction and exceed revenue targets...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$130K - $145K *

Transform customer success outcomes by leading and developing a high-performing team dedicated to driving retention and growth in a fast-paced, data-driven environment...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K *

Drive success by leading a team focused on enhancing client relationships, fostering growth, and ensuring exceptional service delivery across national accounts while collaborating cross-functionally t...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $130K *

Lead the charge in driving sales performance across multiple stores while mentoring teams, upholding company values, and ensuring exceptional customer service. Collaborate with management to achieve s...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$190K - $262K *

Unlock potential by leading data management and governance initiatives. Shape ongoing improvement of data quality, semantic clarity, and operational integration while collaborating closely with busine...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$125K - $150K *

Champion regional sales growth through strategic partnerships, driving revenue in Texas, Oklahoma, and Louisiana. Leverage autonomy to develop effective sales strategies targeting education, healthcar...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$141K - $165K *

Join us to leverage your 7+ years of sales experience in data-driven research, focusing on the consumer banking sector. Drive growth and build relationships with key clients while managing the sales p...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$125K - $150K *

Unlock growth at the forefront of client success by managing portfolios, driving revenue, and delivering exceptional consulting services in a fast-paced environment. Collaborate with stakeholders to a...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$148K - $204K *

Join a team that's driving quality compliance in clinical development. As a strategic leader, you'll oversee QMS effectiveness, risk management, and compliance initiatives, while partnering with stake...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$85K - $110K *

Grow your career with us as an Underwriting Supervisor, leading and developing a high-performing team. Influence crop insurance's future through strategic initiatives, operational excellence, and comp...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$142K - $236K *

Lead the charge in digital product strategy and management, driving innovation and aligning solutions with customer needs and business goals. Collaborate across teams to enhance product delivery, opti...

US-AnywhereRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Healthcare

$164K - $305K *

Discover strategic opportunities as a key enterprise account owner, driving growth, retention, and value for complex member organizations by building trusted executive relationships and coordinating c...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$94K - $151K *

Elevate your career by leading complex programs with cross-functional teams, ensuring delivery meets scope, quality, and budget criteria. Drive performance metrics and change management for sustainabl...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$166K - $216K *

Champion a thriving workplace culture by leading people strategy initiatives across a multi-store luxury retail region. Collaborate with executives to drive performance, inclusivity, and development...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$80K - $95K *

Partner with us to drive customer success through strategic relationship management and innovative sales strategies in the flexible packaging sector, ensuring alignment with growth objectives and supe...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$150K - $180K *

Empower growth by leading strategies for North America's protein sales, focusing on sustainability and innovation in packaging solutions. Shape market presence while managing a high-performing team de...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Food & Beverages

$238K - $396K *

Engage in leading clinical management for DME and IRF programs, advancing guidelines and improving processes. Collaborate closely with medical and operational teams to enhance service quality and ensu...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$127K - $187K *

Shape the future of Industrial Gas Plants by leading product strategy, development, and market expansion. Drive innovation and enhance customer engagement to ensure product success throughout its life...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$140K - $180K *

Elevate your career by leading strategic marketing initiatives that drive growth, enhance client engagement, and foster collaboration across teams. leverage your expertise in a dynamic role that shape...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$125K - $150K *

Champion the development of a dynamic remote access product portfolio, coordinating across multifaceted teams and innovative technologies to optimize privileged and password management solutions in a...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $115K *

Transform project delivery by leading comprehensive initiatives, ensuring timelines and budgets are met while fostering stakeholder communication and team collaboration. Drive quality through proactiv...

US-AnywhereRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Healthcare

$166K - $338K *

Lead statistical strategy for clinical trials, innovating study designs and analyses at a program level. Influence decision-making with data-driven insights while collaborating across teams to enhance...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Grow business by managing territory, building client relationships, and promoting products. Utilize superior communication skills to achieve sales targets and deliver exceptional service while providi...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$150K - $180K *

Join a team that's focused on maximizing customer success while leading a high-performing group of Customer Success Executives. Drive retention and expansion by collaborating cross-functionally to enh...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$73K - $147K *

Shape the future of sales enablement by creating impactful visual content. Collaborate with cross-functional teams to develop tools that enhance engagement and drive customer understanding. Manage mul...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.