Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Senior Manager, Field Events & Marketing
$137K - $221K *
Architect a dynamic field events strategy that drives engagement and generates pipeline. Collaborate with sales teams and refine outreach strategies to maximize conversion rates, ensuring impactful ex...
Reposted 2 weeks ago
$147K - $196K *
Accelerate pricing transformation by leading strategy, packaging design, and monetization initiatives. Drive cross-functional alignment and execution to evolve and simplify portfolio offerings, ensuri...
3 weeks ago
Associate Director - NERC O&P and CIP Compliance
$135K - $225K *
Drive compliance and reliability in the electric utility sector, ensuring adherence to NERC Operations & Planning and CIP standards to enhance grid stability and security. Collaborate with teams to im...
Reposted 5 days ago
$76K - $94K *
Champion operational excellence by driving improvements in labor productivity, inventory control, and continuous enhancement across multiple sites. Collaborate cross-functionally to implement effectiv...
2 weeks ago
Key Account Distribution Leader – Grainger (Inside Sales - Southeast Region)
$142K - $174K *
Drive high-velocity sales strategies in key accounts, executing growth initiatives and enhancing business performance across the Southeast region while collaborating with diverse teams to maximize mar...
2 weeks ago
Manager, Mid-Market Accounts (Remote)
$95K - $115K *
Elevate client relationships and drive revenue growth by leading a team of account managers focused on mid-market accounts. Ensure high customer satisfaction and align strategies with broader business...
5 days ago
$110K - $125K *
Join a team that drives innovation in geographic information systems while leading cross-functional developers in an Agile environment. Your expertise will enhance project management for significant m...
1 week ago
$110K - $130K *
Join our team to drive strategic growth in key QSR markets by building strong customer partnerships, executing impactful sales strategies, and collaborating cross-functionally to achieve profitable re...
5 days ago
Senior Product Marketing Manager
$110K - $130K *
Lead strategic product marketing initiatives by driving go-to-market strategies, executing high-impact launches, and empowering sales through compelling positioning, storytelling, and insights across...
1 week ago
$110K - $130K *
Shape the future of our supply chain by enhancing inventory planning and execution while driving best-in-class fulfillment performance and cost efficiency across various business functions and teams...
2 days ago
$90K - $110K *
Transform multi-site dental operations by leading, coaching, and optimizing clinic teams to enhance patient experience, financial performance, and team engagement, while ensuring operational excellenc...
Reposted 2 weeks ago
Senior Business Solutions Team Lead (Remote Canada)
$100K - $120K *
Partner with us to lead and scale Revenue Operations, overseeing a team and driving strategic, high-quality client engagements through hands-on expertise and technical guidance in CRM and marketing au...
3 weeks ago
Senior Director, Experience Strategy
$164K - $190K *
Empower brands by leading data-driven strategies that shape customer experiences. Collaborate with cross-functional teams to drive innovation, mentor junior strategists, and unlock insights through pe...
5 days ago
Head of Procurement, Home-Based Delivery Service
$150K - $170K *
Elevate procurement strategies in a critical growth area, driving supplier performance and capacity planning while leading a distributed team in North America. Collaborate with leaders across operatio...
2 weeks ago
$95K - $115K *
Advance your career as a Data Product Owner, collaborating between underwriting and data teams to define and deliver critical data solutions and reporting. Ensure clarity of requirements and foster st...
5 days ago
Account Director - Pharma Strategy & Contracting - Express Scripts - Hybrid or Remote
$103K - $173K *
Shape strategic partnerships by managing contract negotiations and driving successful pharmaceutical relationships. Collaborate with cross-functional teams to ensure compliance and align contracts wit...
4 days ago
Account Director - Pharma Strategy & Contracting - Express Scripts - Hybrid or Remote
$106K - $177K *
Empower the negotiations team by providing strategic support for pharmaceutical accounts. Drive contract reviews, financial assessments, and collaboration with cross-functional partners to ensure time...
4 days ago
$160K - $200K *
Lead the product marketing strategy and competitive intelligence for multiple portfolios, driving impactful launches and effective storytelling. Collaborate closely with cross-functional teams to achi...
Today
Director, Platform Growth & Development
$134K - $244K *
Grow and execute strategies to enhance monetization and distribution across top streaming platforms, driving relationships and cross-functional initiatives for high revenue impact and business growth...
4 days ago
$80K - $110K *
Join our team as you drive operational excellence in technology delivery, managing production support and customer interactions for a mid-size HealthPlan. You'll play a key role in ensuring seamless c...
4 days ago
$160K - $180K *
Unlock your potential as you lead product marketing strategy and execution. Drive cross-functional collaboration to shape market positioning, optimize launches, and ensure customer advocacy while buil...
1 week ago
$150K - $180K *
Unlock potential by leading sales strategies for large-scale energy solutions. Drive revenue growth, manage customer relationships, and negotiate high-value contracts while collaborating with engineer...
2 weeks ago
Director of Sales, OEM/Prime Partners
$115K - $145K *
Lead the charge in managing strategic sales operations with OEM and Prime partners. Drive B2B account management and foster deep technical relationships to ensure successful integration and sales of a...
2 weeks ago
Head of Forward Deployed Engineering
$200K - $250K *
Lead a high-autonomy engineering team to deploy AI solutions across departments, ensuring real-world adoption of cutting-edge software while bridging technical and business domains for impactful workf...
3 weeks ago
Senior Director Client Services (Remote)
$110K - $172K *
Optimize client service strategies to enhance satisfaction and drive growth. Lead cross-functional teams through complex client engagements while fostering collaboration. Ensure performance excellence...
1 week ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.