Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$109K - $140K *
Develop actionable insights to enhance channel performance and partner engagement. Lead strategic initiatives that improve operational efficiency and customer experience while collaborating across tea...
3 weeks ago
$100K - $130K *
Champion operational excellence and cultural engagement across retail partners, driving team performance and enhancing guest experiences through innovative leadership and strategic collaboration with...
1 week ago
Business Operations Manager, Information Services
$109K - $125K *
Transform financial operations by overseeing budgets, collaborating with IS and finance teams, and enhancing reporting processes. Drive insights to optimize resource allocation and support strategic d...
Reposted 2 weeks ago
Large Customer Account Manager
$100K - $160K *
Drive market growth as you develop strategies, lead a sales team, and optimize customer engagement and satisfaction across the Great Lakes Territory in the Electrification Smart Buildings Division...
3 days ago
Director, Marketing Strategy; Capital Solutions
$175K - $200K *
Deliver impactful marketing strategies that resonate with institutional investors. Lead go-to-market initiatives, define ace positioning, and synthesize market insights, collaborating with diverse tea...
2 weeks ago
Director, AML and Fraud Analytics & Reporting
$123K - $210K *
Redefine AML and Fraud risk management by leading a team to ensure data-driven decision-making. You'll oversee compliance, enhance reporting capabilities, and drive financial crime risk management ini...
1 week ago
$180K - $190K *
Transform demand generation through strategic vision and hands-on execution. Lead programs and team to drive revenue growth, build multi-channel strategies, and optimize pipeline contributions while m...
2 weeks ago
$180K - $250K *
Shape your career by leading the commercialization of a groundbreaking therapy. Drive strategy, develop partnerships, and ensure execution excellence in sales, fostering collaboration across teams for...
3 days ago
Sales Director - Enterprise Insurance Software
$125K - $160K *
Launch revenue growth by leading enterprise sales cycles, forming strategic client partnerships, and transforming challenges into actionable outcomes across a portfolio of high-value accounts...
4 weeks ago
$80K - $120K *
Drive business growth by developing sales strategies, engaging key accounts, and collaborating cross-functionally to deliver tailored solutions. Achieve revenue goals through strategic selling and mar...
2 days ago
Director, Central Quality Audit
$142K - $213K *
Analyze industry standards to enhance quality and regulatory compliance. Drive internal audits, support cross-functional teams, and influence strategic decisions, ensuring high-quality service deliver...
Today
Senior Product Manager, Lighthouse
$190K - $230K *
Transform customer experiences by leading the multi-location product initiative, driving strategy, and developing innovative solutions that scale across the platform for diverse users, empowering them...
3 days ago
Director of Managed Care Reimbursement
$135K - $145K *
Advance healthcare operations by leading strategic growth initiatives in managed care reimbursement. Drive revenue enhancement through analytics, compliance, and cross-functional communication while s...
3 weeks ago
Regional Sales Manager- Industrial & Trades- Chicago, IL
$101K - $154K *
Unlock potential by leading a dynamic sales team, implementing innovative strategies, and fostering client relationships. Drive revenue growth through effective sales processes and collaboration while...
Reposted yesterday
Director, Sales Execution - North (C4 & Bloom Beverage)
$120K - $150K *
Lead the charge in driving sales excellence by managing a dedicated team, fostering customer alignment, and executing impactful national account programs to achieve shared business objectives across r...
2 weeks ago
$120K - $150K *
Champion the transformation of marketing at a performance agency, owning demand generation across all channels. Build innovative programs, grow your team, and directly impact lead generation as you cr...
2 weeks ago
$120K - $180K *
Elevate your career by leading a dynamic sales team in the Greater NY Metro area. Oversee strategic account development, foster client relationships, and drive revenue growth while managing operations...
3 days ago
Executive Director, Strategic Client Engagement - Evidence/RWE
$150K - $200K *
Transform strategic client engagement and drive commercial growth through innovative solutions and senior-level relationship building to meet client objectives and enhance market positioning...
Reposted 3 days ago
$99K - $160K *
Lead the charge in strategic sourcing and category management, driving collaboration and efficiency across diverse business functions to optimize supplier relationships and maximize value within the o...
Today
Head of Transaction Support and Admin
$90K - $130K *
Empower admin workflows in residential transactions. Lead a team, enhance ops, and ensure compliance. Drive quality assurance, systems integration, and streamline processes for a seamless customer exp...
1 week ago
Associate Director, Principal Partnerships
$110K - $170K *
Transform partner success by managing top Home Service Professional relationships, offering strategic, data-driven insights to enhance growth, retention, and performance while collaborating across tea...
1 week ago
$86K - $97K *
Drive quality assurance for new product introductions in pharmaceuticals. Leverage leadership skills, manage cross-functional teams, and ensure regulatory compliance to deliver high-quality products e...
Today
$130K - $180K *
Unlock your potential in this leadership role, where you'll drive product strategy and team excellence. Collaborate with cross-functional partners to enhance the consumer experience and deliver impact...
1 week ago
Director of Sales Pipeline Segment
$150K - $235K *
Drive growth by leveraging your 10+ years of B2B sales expertise in the Oil & Gas midstream market to develop strategic relationships and deliver innovative composite solutions, ensuring a robust sale...
3 weeks ago
$185K - $352K *
Champion pharmacy operations across diverse markets, overseeing benefit management, contract administration, and strategic initiatives while ensuring quality service and compliance with performance st...
2 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.