Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$90K - $160K *

Engage as a strategic sales leader, driving performance and growth of a high-impact sales team. Lead pipeline management and develop innovative strategies to exceed ambitious corporate goals in a fast...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$102K - $190K *

Champion sales excellence by leading a dynamic team, developing strategies, and fostering relationships to drive revenue growth and enhance client satisfaction in a fast-paced environment...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$119K - $133K *

Lead cross-functional pricing operations with a focus on C&I solar and O&M, driving efficient deal execution while managing a team. Engage with stakeholders to streamline processes and enhance pricing...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$145K - $170K *

Drive strategic communications initiatives that connect employees to business objectives and enhance engagement. Collaborate with leaders to promote organizational change, effective leadership communi...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Business Services

$100K - $118K *

Discover exciting opportunities as you lead global product planning initiatives, developing strategic roadmaps and fostering stakeholder collaboration to enhance product offerings and market presence...

US-AnywhereRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Business Services

$100K - $120K *

Advance our process efficiencies by documenting and enhancing Finance, Accounting, and Operations workflows. Collaborate with stakeholders to align procedures with compliance requirements and leverage...

US-AnywhereRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$151K - $314K *

Drive your career by leading business development in a dynamic pharmaceutical CDMO, managing client relationships, and driving sales strategies to meet growth objectives. Leverage your industry expert...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$120K - $150K *

Strategize and build impactful partnerships with manufacturers in the life sciences sector, leveraging clinical expertise and insights. Lead business development efforts to drive revenue and ensure su...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$108K - $181K *

Shape strategic relationships with key industrial clients, driving sales growth and collaboration. Manage account strategies to exceed targets, effectively bridging client needs and company offerings...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Empower a high-performing sales team to drive new logo acquisition and expansion in the US Mid-Market segment while setting strategic direction, optimizing processes, and achieving ambitious revenue t...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Business Services

$150K - $200K *

Transform enterprise digital workplace experiences by leading product strategy and innovation. Collaborate with global teams to drive end-user productivity and engagement through cutting-edge solution...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $130K *

Elevate practice performance by overseeing operations across dental locations. Implement strategies, enhance growth, and support teams in a hands-on regional role that fosters collaboration and drives...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Healthcare

$95K - $125K *

Elevate brands by leading innovative visual strategies and mentoring creative talent. Oversee aesthetic direction for integrated campaigns, ensuring cohesive design that captivates audiences while ali...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Media

$123K - $178K *

Champion innovation in global commodity management, leading strategic initiatives, developing procurement policies, and driving performance across diverse teams while ensuring compliance with ITAR and...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Aerospace & Defense

$139K - $185K *

Pioneer strategic procurement initiatives as a senior leader, driving global programs, enhancing supplier partnerships, and implementing best practices to elevate procurement as a value creator within...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$130K - $180K *

Lead the charge in redefining go-to-market operations through strategic analytics and AI innovation, driving revenue growth and customer retention while partnering across teams to ensure scalable exec...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $130K *

Empower teams to drive successful delivery of software products through Agile and DevOps methodologies. Engage cross-functional stakeholders to ensure quality outcomes, risk management, and proactive...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$150K - $200K *

Optimize product strategies and drive execution across foundational platform domains, ensuring alignment and fostering cross-team collaboration to deliver impactful business results and enhance custom...

US-AnywhereRemote

3 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$126K - $227K *

Drive enterprise-wide supply chain optimization by leading strategic evaluations, scenario analyses, and collaboration across business units, enhancing service, cost efficiency, agility, and sustainab...

US-AnywhereRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$90K - $130K *

Champion customer satisfaction by managing regional service operations and leading field teams. Drive performance and project support while ensuring compliance with safety and quality standards across...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$67K - $108K *

Transform the effectiveness of sales and support teams through technology, data analysis, and process improvements. Collaborate across functions to optimize systems and drive strategic business initia...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$125K - $135K *

Lead the charge in transforming payments operations by overseeing execution, compliance, and team development. Drive operational excellence, enhance customer experience, and manage high-performing tea...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$140K - $180K *

Elevate your career by leading strategic marketing initiatives that drive growth, enhance client engagement, and foster collaboration across teams. leverage your expertise in a dynamic role that shape...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$109K - $140K *

Develop actionable insights to enhance channel performance and partner engagement. Lead strategic initiatives that improve operational efficiency and customer experience while collaborating across tea...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$150K - $180K *

Advance the commerce platform by leading engineering teams, shaping technical strategy, and optimizing systems for scalability, reliability, and security while ensuring a seamless customer experience...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Consumer Technology

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.