Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$100K - $115K *
Join a team that's driving quality compliance excellence in the pharmaceutical industry. Oversee audits, regulatory inspections, and quality metrics while fostering collaboration and continuous improv...
1 week ago
Director, Account Management, Corporate
$167K - $193K *
Create a high-performing Account Management team to drive renewals and grow customer relationships, leveraging data to inspire clients and enhance product adoption. Guide a collaborative approach with...
1 week ago
$95K - $178K *
Advance sales strategies by driving budget performance across key customers and ensuring effective distributor partnerships in the food industry. Collaborate cross-functionally to achieve growth and e...
Reposted 2 weeks ago
$80K - $95K *
Join a team that's committed to delivering top-notch technical support for polymer processing systems. You'll play a key role in resolving customer issues, ensuring safe operations, and contributing t...
2 weeks ago
Senior Director, Enterprise Security
$160K - $200K *
Lead the charge in delivering a robust Cybersecurity program by guiding Security teams in architecture, operations, and identity management, ensuring enterprise-wide protection against emerging threat...
Today
Senior Manager, Contact Center - Remote
$110K - $166K *
Lead and develop high-performing teams while driving an exceptional customer experience. Collaborate with stakeholders to implement strategic initiatives, ensure operational excellence, and maximize p...
4 days ago
Manager of Customer Growth, Nurture
$90K - $100K *
Support a high-performing team to drive customer growth and retention, enhance strategic alignment, and architect innovative expansion strategies for over 14,000 clients, focusing on product adoption...
2 weeks ago
Commercial Business Development Representative
$100K *
Unlock potential by driving lead generation and sales prospects in the cybersecurity sector. Collaborate with teams to qualify and set appointments, ensuring a consistent pipeline that meets revenue g...
3 days ago
Manager Client Project Management
$118K - $196K *
Lead the charge in data transformation by overseeing project managers, ensuring agile delivery, and fostering collaboration with product teams. Drive initiatives that enhance enterprise data architect...
2 days ago
$149K - $213K *
Elevate your career by leading cross-functional teams to drive successful product launches. This role emphasizes collaboration, strategic planning, and operational readiness to enhance product offerin...
2 weeks ago
Senior Service Program Director
$196K - $295K *
Optimize strategic customer service partnerships, ensuring customer satisfaction and operational performance through effective governance, people leadership, and program execution in healthcare system...
4 days ago
$110K - $130K *
Champion innovation in cloud data processing solutions. Lead cross-functional teams to maximize customer impact, driving product strategy, roadmap, and execution while ensuring alignment across all st...
1 week ago
$110K - $130K *
Drive product strategy and execution for backoffice systems, leading cross-functional teams to innovate and achieve measurable business outcomes by understanding customer needs and merging technology...
1 week ago
Vice President, Employer Sales
$125K - $150K *
Accelerate progress at the forefront of virtual healthcare by developing strategic employer partnerships and driving sales initiatives, leveraging your expertise to navigate complex sales environments...
3 weeks ago
Director, Lodging Partner Acquisition
$164K - $205K *
Unlock potential by spearheading new lodging supply partnerships, sourcing and closing agreements that enhance our platform’s offerings across diverse booking channels, ensuring successful activation...
2 weeks ago
Senior Vendor Performance Manager
$95K - $115K *
Drive operational excellence by overseeing vendor relationships and ensuring adherence to service agreements. Collaborate with teams to manage day-to-day operations and improve processes while develop...
Reposted 3 days ago
Director, Federal Market Solutions
$211K - $290K *
Lead the charge in transforming healthcare solutions by managing partnerships and programs within Federal Market Solutions, collaborating with diverse teams to drive innovations that enhance patient c...
1 month ago
Head of Service Sales Pharma Filling Lines
$170K - $200K *
Lead the North American Pharma Liquid service business to drive growth and operational excellence, overseeing service sales and contract management while collaborating with cross-border teams to enhan...
3 weeks ago
Senior Team Manager , Global Client Delivery
$135K - $160K *
Manage and oversee global client delivery operations, ensuring project milestones, quality improvement, and effective team development. Drive client satisfaction through proactive communication and co...
Reposted 2 days ago
Director, Core Data Management
$185K - $344K *
Drive the evolution of enterprise data management standards and governance, ensuring successful adoption across the organization. Lead a talented team while establishing core data practices that maxim...
2 weeks ago
Director, Marketing Enablement
$130K - $160K *
Empower the evolution of our customer communications ecosystem across multiple channels. Lead innovative marketing strategies, optimize operational excellence, ensure regulatory compliance, and enhanc...
3 weeks ago
Business Development Director - Commercial Process Development
$134K - $175K *
Elevate business development for cutting-edge therapies by owning the full cycle from opportunity identification to contract closure, building client relationships, and translating insights into actio...
3 days ago
Associate Director - Southeast
$156K - $250K *
Engage with health professionals to provide scientific insights, support clinical trials, and foster relationships with thought leaders. Deliver indispensable medical education and ensure compliance w...
5 days ago
Director of Sales, Pacific Northwest - Remote (PST)
$200K - $300K *
Accelerate sales growth in the Pacific Northwest by leading a dynamic team in Washington, Oregon, and Idaho. Drive accountability, enhance pipeline management, and foster a high-performance culture th...
1 week ago
$160K - $220K *
Drive innovative access strategies for oncology diagnostics, shaping payer engagements to enhance patient adoption and reimbursement efficacy globally. Collaborate with cross-functional teams to integ...
Reposted 2 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.