Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Senior Manager, Large Pro Sales
$90K - $160K *
Engage as a strategic sales leader, driving performance and growth of a high-impact sales team. Lead pipeline management and develop innovative strategies to exceed ambitious corporate goals in a fast...
2 days ago
Director Sales - Enterprise (Mountain Region)
$102K - $190K *
Champion sales excellence by leading a dynamic team, developing strategies, and fostering relationships to drive revenue growth and enhance client satisfaction in a fast-paced environment...
2 weeks ago
$119K - $133K *
Lead cross-functional pricing operations with a focus on C&I solar and O&M, driving efficient deal execution while managing a team. Engage with stakeholders to streamline processes and enhance pricing...
3 days ago
Director, Internal Communications (REMOTE)
$145K - $170K *
Drive strategic communications initiatives that connect employees to business objectives and enhance engagement. Collaborate with leaders to promote organizational change, effective leadership communi...
6 days ago
Senior Manager, Product Planning
$100K - $118K *
Discover exciting opportunities as you lead global product planning initiatives, developing strategic roadmaps and fostering stakeholder collaboration to enhance product offerings and market presence...
Reposted 4 days ago
$100K - $120K *
Advance our process efficiencies by documenting and enhancing Finance, Accounting, and Operations workflows. Collaborate with stakeholders to align procedures with compliance requirements and leverage...
Reposted 3 days ago
Senior Director, CDMO Revenue Operations
$151K - $314K *
Drive your career by leading business development in a dynamic pharmaceutical CDMO, managing client relationships, and driving sales strategies to meet growth objectives. Leverage your industry expert...
6 days ago
Director, Business Development – RCA Insights
$120K - $150K *
Strategize and build impactful partnerships with manufacturers in the life sciences sector, leveraging clinical expertise and insights. Lead business development efforts to drive revenue and ensure su...
Yesterday
$108K - $181K *
Shape strategic relationships with key industrial clients, driving sales growth and collaboration. Manage account strategies to exceed targets, effectively bridging client needs and company offerings...
6 days ago
$100K - $120K *
Empower a high-performing sales team to drive new logo acquisition and expansion in the US Mid-Market segment while setting strategic direction, optimizing processes, and achieving ambitious revenue t...
Reposted 1 week ago
Senior Director, Product Management - Digital Workplace Solutions
$150K - $200K *
Transform enterprise digital workplace experiences by leading product strategy and innovation. Collaborate with global teams to drive end-user productivity and engagement through cutting-edge solution...
3 weeks ago
Regional Director of Dental Operations
$100K - $130K *
Elevate practice performance by overseeing operations across dental locations. Implement strategies, enhance growth, and support teams in a hands-on regional role that fosters collaboration and drives...
5 days ago
Principal, Art Direction - Performance Marketing
$95K - $125K *
Elevate brands by leading innovative visual strategies and mentoring creative talent. Oversee aesthetic direction for integrated campaigns, ensuring cohesive design that captivates audiences while ali...
Reposted 1 week ago
Commodity Management Director 1
$123K - $178K *
Champion innovation in global commodity management, leading strategic initiatives, developing procurement policies, and driving performance across diverse teams while ensuring compliance with ITAR and...
2 weeks ago
Senior Manager, Global Procurement - Strategic Programs
$139K - $185K *
Pioneer strategic procurement initiatives as a senior leader, driving global programs, enhancing supplier partnerships, and implementing best practices to elevate procurement as a value creator within...
1 week ago
Senior Director, GTM Operations & Strategy
$130K - $180K *
Lead the charge in redefining go-to-market operations through strategic analytics and AI innovation, driving revenue growth and customer retention while partnering across teams to ensure scalable exec...
3 weeks ago
$90K - $130K *
Empower teams to drive successful delivery of software products through Agile and DevOps methodologies. Engage cross-functional stakeholders to ensure quality outcomes, risk management, and proactive...
1 week ago
Senior Director, Product Management
$150K - $200K *
Optimize product strategies and drive execution across foundational platform domains, ensuring alignment and fostering cross-team collaboration to deliver impactful business results and enhance custom...
3 days ago
$126K - $227K *
Drive enterprise-wide supply chain optimization by leading strategic evaluations, scenario analyses, and collaboration across business units, enhancing service, cost efficiency, agility, and sustainab...
Reposted 2 days ago
$90K - $130K *
Champion customer satisfaction by managing regional service operations and leading field teams. Drive performance and project support while ensuring compliance with safety and quality standards across...
2 weeks ago
Senior Sales & Technical Operations Specialist
$67K - $108K *
Transform the effectiveness of sales and support teams through technology, data analysis, and process improvements. Collaborate across functions to optimize systems and drive strategic business initia...
3 days ago
$125K - $135K *
Lead the charge in transforming payments operations by overseeing execution, compliance, and team development. Drive operational excellence, enhance customer experience, and manage high-performing tea...
3 weeks ago
Director, Marketing - Project Farma
$140K - $180K *
Elevate your career by leading strategic marketing initiatives that drive growth, enhance client engagement, and foster collaboration across teams. leverage your expertise in a dynamic role that shape...
Reposted 1 week ago
$109K - $140K *
Develop actionable insights to enhance channel performance and partner engagement. Lead strategic initiatives that improve operational efficiency and customer experience while collaborating across tea...
3 weeks ago
Director, Engineering - Commerce
$150K - $180K *
Advance the commerce platform by leading engineering teams, shaping technical strategy, and optimizing systems for scalability, reliability, and security while ensuring a seamless customer experience...
1 week ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.