Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$210K - $260K *
Champion the growth of our Power Engineering practice by leading teams, setting strategic direction, and establishing standards, while driving business development within utility, renewable energy, an...
3 weeks ago
SAP S4/HANA Deployment Director
$165K - $232K *
Lead the deployment of a global SAP S/4HANA template, ensuring standardized processes while adapting to local regulations across multiple countries. This high-visibility role requires strategic execut...
3 weeks ago
$92K - $138K *
Oversee medical device collection programs across hospitals, managing implementation phases, enhancing team performance, and ensuring adherence to standards while driving program success in a critical...
Reposted 3 weeks ago
$250K - $286K *
Transform sales strategy by leading a high-performing team focused on growth and innovation in the SaaS Healthcare IT sector. Drive new business and foster talent development while ensuring metrics an...
Yesterday
$105K - $125K *
Unlock potential by driving strategic growth for national accounts, achieving sales goals, and identifying new business opportunities while supporting 3PL customers and enhancing organizational effici...
2 weeks ago
$105K - $125K *
Drive strategic growth by managing key national accounts and achieving revenue goals. This role emphasizes innovation and competitive advantage through effective sales strategies and strong customer r...
2 weeks ago
Senior Manager, Consumer Tools and Technology
$120K - $145K *
Revolutionize operational excellence by leading cross-functional tech and process initiatives. Drive strategy, enhance customer experience, and ensure seamless order fulfillment while spearheading con...
3 days ago
$102K - $156K *
Grow your career with a leadership role that drives certification standards, oversees auditing processes, and fosters a culture of safety and efficiency across teams to achieve excellence in performan...
3 weeks ago
Director, Product Marketing Management - United States
$150K - $225K *
Shape the market presence of a leading tech company by leading a product marketing team, optimizing pricing models, and driving sales enablement to elevate brand perception and market share in the ide...
4 days ago
Senior Manager, Customer Support Operations
$87K - $145K *
Drive operational excellence in Tier 1 Customer Support by developing data-driven strategies and enhancing customer experience through AI and automation. Collaborate cross-functionally to ensure high...
2 weeks ago
Director of Solutions Engineering (4036)
$150K - $180K *
Transform the Solutions Engineering team by leading, mentoring, and driving technical excellence. Partner with Sales to develop strategies, ensure customer success, and enhance engagement through inno...
Reposted 3 weeks ago
Director, Head of Sales Operations
$240K - $260K *
Lead and enhance sales operations by modernizing workflows, embedding AI, and driving data-driven decision-making while collaborating cross-functionally to optimize revenue and operational processes...
Reposted 1 week ago
$140K - $154K *
Engage with small to medium enterprises, driving IoT solutions through strategic sales. Own the full sales cycle from prospecting to close, nurturing relationships and building trust to deliver impact...
Reposted 1 week ago
$130K - $160K *
Lead a team delivering innovative Contract Lifecycle Management solutions while ensuring client satisfaction and successful project execution. Drive business growth through strategic advisory, practic...
2 weeks ago
$113K - $226K *
Lead the charge in enhancing diabetes care by managing field service teams and driving digital health solutions. Collaborate with sales to meet customer needs, strategize service sales, and ensure eff...
Reposted 3 weeks ago
$150K - $180K *
Empower growth by crafting strategic product marketing initiatives across diverse diagnostic solutions. Collaborate with cross-functional teams, drive market share, and ensure successful product lifec...
4 days ago
$150K - $180K *
Lead the charge in scaling paid social strategies across channels, driving aggressive customer acquisition while optimizing campaign performance and leveraging data to inform creative decisions in a f...
3 weeks ago
Senior Director of Enterprise Security Architecture
$141K - $283K *
Shape the future of enterprise security by leading innovative architecture strategy. Collaborate with cross-functional teams to align security frameworks with business goals, ensuring robust protectio...
2 weeks ago
$125K - $150K *
Join a dynamic team to oversee collision operations, drive performance, ensure compliance, and enhance customer satisfaction across multiple locations. Lead and develop managers while collaborating on...
5 days ago
Manager, Solutions Engineering Commercial
$203K - $305K *
Lead and motivate a Solutions Engineering team, driving strategic growth and customer adoption through innovative presales solutions and collaboration with internal stakeholders, all while fostering a...
Today
$96K - $124K *
Champion customer success by aligning innovative solutions with enterprise goals, driving measurable outcomes, and fostering strong partnerships. Utilize your strategic expertise to enhance customer e...
3 days ago
Director, Continuous Improvement
$132K - $205K *
Lead efforts to enhance operational excellence and drive continuous improvement across manufacturing sites by partnering with leadership, executing strategies, and fostering a culture of accountabilit...
1 week ago
Senior Vice President, Corporate Affairs
$210K - $250K *
Lead the charge in shaping and protecting the company’s reputation through strategic corporate affairs, public policy advocacy, and community engagement. Work with executive leadership to enhance the...
2 weeks ago
Senior Vice President, Corporate Affairs
$210K - $250K *
Drive a comprehensive corporate affairs strategy to enhance reputation, strengthen stakeholder trust, and influence public policy while guiding communications and community engagements for broad organ...
3 weeks ago
$90K - $110K *
Accelerate your career by driving growth through software sales. Leverage your expertise to influence strategies, mentor junior team members, and manage complex deals with mid-market and strategic acc...
3 days ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.