Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$120K - $150K *

Accelerate progress at new business generation through strategic solution selling. Engage senior-level executives to drive growth while managing your territory and client relationships, presenting inn...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $150K *

Advance client satisfaction and operational excellence by leading the Group Health Division, overseeing team performance, enhancing processes, and ensuring profitability while managing key metrics and...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $120K *

Transform revenue growth by managing global accounts, strategizing sales plans, and fostering trusted client relationships to meet or exceed sales targets while enhancing customer satisfaction...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$65K - $116K *

Join a team that's dedicated to optimizing performance in revenue cycle management. Leverage your operational expertise and leadership skills to drive transformation and advance our strategies while c...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Healthcare

$118K - $219K *

Advance quality improvement initiatives while leading process enhancements and cross-collaboration with various teams to elevate healthcare standards and patient outcomes...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$120K - $150K *

Grow your career with a leading ingredient manufacturer, driving strategic account management and fostering deep customer relationships while achieving sales goals and overseeing complex account plann...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$142K - $152K *

Join a dynamic team to deliver complex projects that support enterprise IT strategy. Utilize advanced methodologies to manage risks and achieve high-quality outcomes while leading multiple teams in a...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$150K - $185K *

Lead the transformation of post-sale security delivery, overseeing teams in implementations, support, and renewals. Take charge of P&L management and develop a customer success function to drive growt...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$130K - $160K *

Pioneer initiatives in workers' compensation and safety, ensuring compliance and risk mitigation. Collaborate with leadership to implement effective training and injury prevention strategies across mu...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$90K - $120K *

Join a team that's dedicated to delivering outstanding client service by managing and executing programs effectively. Leverage your expertise to drive client satisfaction and operational excellence ac...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Business Services

$157K - $200K *

Innovate sales strategies and drive revenue growth as a dynamic leader. Guide, develop, and scale a high-performing SaaS sales team while achieving personal quotas. Focus on maximizing customer value...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Transportation

$142K - $177K *

Empower our enterprise transformation by leading strategic procurement efforts, aligning vendor strategies with corporate growth objectives, and serving as a trusted advisor to executive leadership in...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$65K - $122K *

Shape the future of vendor management by driving collaboration and improvement across supplier partnerships, ensuring quality service delivery and productive relationships through strategic insights a...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Business Services

$177K - $319K *

Lead the charge in developing and executing effective technical marketing strategies across our infrastructure products, driving customer adoption and market presence through compelling narratives and...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$90K - $120K *

Shape relationships by engaging with IT leaders at top enterprises, leveraging insights to craft strategies that enhance customer loyalty, drive revenue growth, and ensure alignment with customer need...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$160K - $200K *

Champion a product team by leading innovative AI-driven development. Inspire growth, accountability, and collaboration with cross-functional partners while enhancing client experiences and fostering a...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$118K - $178K *

Drive efficiency and excellence in billing operations, leading a dynamic team to enhance accuracy, accelerate cash flow, and ensure compliance. Collaborate with cross-functional teams to implement str...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$138K - $243K *

Transform complex risk evaluation processes by providing expert underwriting guidance for multinational accounts, fostering collaboration across teams to enhance profitability and consistency in risk...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $150K *

Lead and develop sales strategies to capture new opportunities within national service providers, driving profitability and market share growth through effective sales planning and relationship manage...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$64K - $110K *

Shape the future of client relationships by delivering outstanding service and support to agency partners across the country while managing multiple accounts remotely and driving company growth initia...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$99K - $166K *

Join a team that's reshaping construction tech marketing! Collaborate across departments to drive product adoption and revenue growth through innovative market insights and go-to-market strategies...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$150K - $267K *

Transform your career by leading internal audit initiatives that ensure robust financial reporting and compliance. Collaborate with diverse teams, manage key processes, and deliver insights to senior...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Finance & Insurance

$130K - $180K *

Empower regional growth by leading business strategy, enhancing customer engagement, and fostering high-performing teams. Drive tactical execution and ensure alignment with national priorities to achi...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$143K - $206K *

Unlock potential by leading a dynamic Customer Success team focused on driving value and growth for strategic enterprise clients. Foster partnerships and ensure high-quality engagement to enhance cust...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $150K *

Lead the charge in redefining client support excellence as you manage a dynamic team, drive innovation with AI solutions, and enhance customer experiences in a fast-paced SaaS environment focused on c...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.