Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Director, Commercial Analytics & Insights
$185K - $200K *
Innovate data-driven commercial outcomes by leading analytics and insights efforts. Collaborate across teams to ensure accurate renewal metrics and effective communication with executives while managi...
4 days ago
$144K - $249K *
Lead the charge in developing and executing strategic sourcing initiatives that enhance savings and drive performance across business categories, ensuring compliance and effective supplier management...
3 weeks ago
Account Director Retail - North East
$184K - $342K *
Lead the charge in driving account growth through strategic sales planning and relationship management while delivering exceptional customer service to enhance client satisfaction in the retail sector...
2 days ago
Account Director Retail - North East
$110K - $130K *
Transform retail success by driving account growth and customer satisfaction. Lead strategic initiatives and build relationships to present NCR's innovative solutions, ensuring client needs are met an...
3 days ago
Account Director Retail - North East
$110K - $130K *
Join a team that's driving success in the retail sector by leveraging deep industry knowledge and consultative selling skills to foster strong customer relationships, achieve sales targets, and enhanc...
4 days ago
Director, Category Management, Hims
$150K - $180K *
Transform category management initiatives into strategic growth drivers across acquisition, retention, and new treatment launches, leveraging cross-functional partnerships to maximize P&L effectivenes...
3 weeks ago
Head of Contract Manufacturing, NAM Procurement
$123K - $181K *
Manage procurement for contract manufacturers across multiple business units to drive operational excellence. Collaborate with teams to create supply strategies that enhance competitiveness and ensure...
1 week ago
Delivery Manager (Google Workspace)
$110K - $130K *
Drive innovative solutions as you lead the delivery of Google Workspace client projects, managing resources and expectations to ensure successful outcomes. Collaborate with cross-functional teams and...
Reposted 5 days ago
Project Manager - Professional Services
$80K - $110K *
Manage diverse technology projects end-to-end, collaborating with Technical Leads to ensure successful client outcomes and adapting methodologies to fit each unique engagement's needs...
6 days ago
$100K - $120K *
Lead the charge in managing strategic relationships with national clients, driving account growth through retention and expansion. Engage with key decision-makers and foster strong partnerships for ma...
1 week ago
$80K - $95K *
Drive district market strategy by leading a team to achieve sales and profit goals. Monitor performance to adjust plans, foster relationships, and create a positive work culture, while managing financ...
3 days ago
$80K - $95K *
Join a dynamic team to drive market strategy and oversee operations, ensuring sales goals are met while developing strong relationships within the industry. Lead and motivate a mobile workforce in a r...
2 weeks ago
Product Line Director - Castings (US - Remote)
$145K - $240K *
Join a team that drives strategic growth in metal castings, leveraging extensive expertise in die, investment, and sand casting to shape product lines, influence market positioning, and ensure cross-f...
Reposted 2 weeks ago
$100K - $120K *
Unlock opportunities by managing and expanding client relationships across various internal teams and services, ensuring cohesive engagement to drive growth and address technical challenges in a compl...
3 weeks ago
Project Coordinator, Delivery Solutions Manager
$88K - $105K *
Shape the delivery of key compliance and cybersecurity initiatives by managing cross-functional teams, aligning resources, and overseeing execution processes to ensure timely, effective results in a d...
4 days ago
Senior Director, PMO Supply Chain Strategic Program Reporting & Executive Delivery, Global
$225K - $235K *
Advance strategic program reporting by synthesizing procurement initiatives, data center infrastructure, and financial commitments for executive leadership. Utilize strong analytical skills to coordin...
1 week ago
$160K - $200K *
Accelerate growth by building and leading a dynamic sales organization. Drive strategic enterprise sales, foster executive relationships, and develop high-performing teams while shaping the go-to-mark...
2 weeks ago
Senior Manager, Insurance Customer Operations
$110K - $130K *
Join a transformative team to enhance insurance operations, driving excellence and compliance through strategic initiatives, cross-functional collaboration, and process improvement while mentoring a d...
2 weeks ago
Regional Sales Manager, Canada
$100K - $120K *
Advance sales growth and market share of refuse collection vehicles by managing distributors and direct sales personnel effectively, driving profitable strategies while ensuring operational excellence...
2 weeks ago
$100K - $120K *
Join our team to drive growth by reactivating lapsed accounts and expanding our advertising measurement solutions across various sectors. This sales-focused role combines prospecting and program manag...
Yesterday
$78K - $97K *
Discover innovative solutions as you develop long-term relationships, enhance customer satisfaction, and drive product adoption through strategic technical support and ongoing engagement with key stak...
4 days ago
$80K - $95K *
Help us optimize customer success by providing strategic support, fostering relationships, and enhancing solution adoption. Drive growth and satisfaction while addressing technical challenges for a pr...
1 week ago
Senior Director, Product Sales
$190K - $205K *
Shape the future of product sales in Research and Analytics by leading strategic growth initiatives for Academic & Government segments, collaborating with senior leaders to boost revenue, customer eng...
1 month ago
Director, Professional Services (North America)
$168K - $227K *
Lead the charge in managing a high-performing team while driving commercial success and customer satisfaction across NAM platform services in a dynamic scientific software environment...
3 weeks ago
Program Manager, Project Phoenix
$110K - $130K *
Drive the coordination of a transformative company-wide initiative, ensuring all workstreams and foundational stages are aligned and progressing. This pivotal role partners with leadership to tackle c...
4 days ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.