Director, Customer Service Jobs in Philadelphia, PA

Drive customer success by owning onboarding, adoption, and retention of Virtual Agents. Leverage data and insights to enhance usage, resolve issues, and collaborate across teams, ensuring clients maxi...

Transform the EV landscape by driving sales for innovative charging solutions, fostering client partnerships, and supporting sustainability initiatives in a dynamic environment...

Pioneer procurement excellence by managing supplier relationships and project timelines, while ensuring the effective acquisition of resources for seamless operations and continuous supply chain impro...

Manage and develop a high-performing team of Customer Success Managers, driving retention and value realization for a portfolio of Upmarket customers, while collaborating cross-functionally to ensure...

Shape the future of dental practice management by leading software development and strategy while optimizing user experiences and ensuring compliance as we expand into new markets, collaborating with...

Innovate the future of workforce training by leading digital transformation and implementing training platforms across North American manufacturing sites. Collaborate with operations and HR to enhance...

Drive strategic claims initiatives, optimizing processes and training within professional services and healthcare sectors. Collaborate cross-functionally while consulting on performance improvements a...

Lead a media planning team in crafting impactful national and regional media strategies. Oversee campaign execution and client interactions while optimizing integrated solutions across traditional and...

Accelerate program implementation and stakeholder engagement in pharmaceutical market access. Oversee daily operations, client relations, and staff management while ensuring adherence to budgets and p...

Champion operational excellence by leading application support services, ensuring high availability and performance. Drive continuous improvement initiatives while collaborating across teams to enhanc...

Engage in transforming Shared Services operations, guiding teams in Accounts Payable, Payroll, Billing, and more to enhance business processes and achieve strategic objectives. Collaborate with corpor...

Oversee critical project phases to ensure client objectives are met on time and within budget. Serve as the primary liaison with stakeholders, managing resources effectively while leveraging advanced...

Drive the end-to-end product delivery process, managing cross-functional teams and ensuring stakeholder communication. Balance priorities with strong organizational and project management skills to ac...

Transform organizational success by leading strategic program management initiatives that align with enterprise objectives, drive measurable outcomes, and foster cross-functional collaboration across...

Champion data governance in a collaborative role, driving HCP and patient data compliance and privacy by translating business needs into actionable frameworks, ensuring alignment with legal and privac...

Drive legal strategy in a fast-growing environment, transforming regulatory challenges into opportunities, shaping comprehensive legal frameworks, commercial agreements, compliance, and corporate gove...

Take ownership of engineering teams, driving project execution and oversight while ensuring compliance with industry standards and fostering a collaborative environment for continuous improvement and...

Transform the engineering landscape by leading a skilled team in developing innovative utility designs, ensuring project excellence, regulatory compliance, and fostering collaborative performance to e...

Lead the maintenance of critical infrastructure systems by developing standards, managing teams, and ensuring safety compliance. Drive performance improvements while overseeing maintenance activities...

Elevate your career by leading cross-functional teams to drive innovation, optimize processes, and achieve strategic objectives while fostering a collaborative culture and continuous improvement acros...

Elevate the NovoCare mobile experience as a key consumer engagement channel. Lead cross-functional teams to define marketing strategies, ensure compliance, and optimize user journeys, while driving me...

Unlock potential by driving business growth through consultative relationships and tailored logistics solutions, while collaborating with cross-functional teams to enhance client satisfaction and mode...

Drive sales success by managing relationships and initiatives across multiple Sam's Club locations. Collaborate closely with in-club professionals to maximize adoption of hearing solutions while excee...

Transform product technology roadmaps into actionable plans, bridging business needs and technical execution. Collaborate across teams to ensure delivery of Commercial Insurance products, managing pri...

Leverage your expertise to drive integrated technical delivery plans across mobile/wireless projects. Collaborate with cross-functional teams to ensure alignment, manage risks, and deliver impactful o...