Director, Customer Service Jobs in New York, NY

Lead operations excellence by managing station efficiency, guiding teams to achieve sales targets, and driving strategic growth initiatives while ensuring compliance with legal and safety regulations...

Lead the transformation of customer engagement in a regulated healthcare sector, enhancing operational efficiency and service excellence while fostering a high-performing team. Drive strategic initiat...

Develop and manage cross-site technical services strategy to ensure robust technology transfer and validation processes for production facilities. Lead, coach, and support teams to enhance operational...

Lead the charge in driving sales success within the enterprise sector. Own the complete sales cycle, engage with high-profile clients, and collaborate with founders to refine strategies that drive gro...

Make your mark by leading a dynamic Pricing team, optimizing pricing strategies for diverse Government Services proposals, and establishing compliance processes. Drive data-driven decisions and foster...

Lead strategic procurement initiatives across global operations, enhancing supplier relations and driving cost efficiencies. Foster a high-performing team culture, ensuring effective negotiation and a...

Partner with us to lead and scale strategic partnerships in the Travel & TMC sector. Drive high-value deals, manage executive relationships, and build a high-performing team while shaping a crucial bu...

Drive the customer care product vision and strategy, leading a team of product managers to enhance AI support, optimize contact center platforms, and improve user experiences across multiple business...

Engage in a pivotal role that combines sales strategy and customer marketing to enhance retail growth. Drive brand success at retail through strategic partnerships, data insights, and targeted marketi...

Lead transformative customer experiences by aligning strategies and processes across global conferences. Drive operational efficiencies, elevate event quality, and foster collaboration to enhance atte...

Grow and optimize the logistics network, managing end-to-end strategy, provider relationships, and performance measurement while ensuring high-quality, reliable delivery outcomes aligned with business...

Unlock potential by leading client relationships and driving program success. Utilize strategic thinking and operational expertise to enhance client experiences and foster collaboration across teams i...

Join us to lead customer success initiatives that drive measurable growth, retention, and satisfaction for our digital retail dealer clients. You'll strategize, advocate, and enhance the customer expe...

Lead transaction management strategies for large client portfolios, ensuring alignment with business objectives. Collaborate with cross-functional teams to optimize processes and deliver innovative re...

Empower a national team of Key Account Executives to drive strategic account success, enhance healthcare access, and optimize patient care through effective collaboration and leadership across multipl...

Shape the future of supply chain management by leading large-scale programs, coordinating stakeholders, and driving delivery excellence while building a high-performing team that supports strategic gr...

Unlock potential by leading the development and execution of sales strategies, driving growth in service revenue, and fostering high-performing sales teams while enhancing customer relationships in a...

Partner with us to lead brand strategy and customer engagement initiatives, ensuring consistent brand experiences that drive loyalty and growth. Oversee marketing efforts, measure brand performance, a...

Elevate business growth by leading diverse teams to enhance vehicle maintenance and upfitting services. Ensure operational excellence, build client relationships, and drive profitability while maintai...

Join a team that drives customer success through strategic account management and relationship building. Lead the sales process end-to-end, fostering trust and expanding accounts while contributing to...

Lead the strategic growth of a dynamic commercial real estate platform, overseeing operations and maximizing asset value. Thrive in a collaborative environment focusing on effective property managemen...

Lead the charge in transforming service operations and driving strategic growth for our Pharma division. You’ll enhance customer satisfaction while mentoring a high-performance team in a dynamic, remo...

Champion service excellence by leading the North American Pharma service department, optimizing growth strategies, enhancing customer relationships, and ensuring operational success while maintaining...

Join a team that's redefining guest experiences through innovative food and beverage initiatives. Lead a passionate group in implementing strategies that elevate hospitality, enhance community connect...

Drive customer success by leading global teams, improving retention, and enhancing product utilization, ensuring a seamless experience across diverse regions and platforms while driving operational ex...