Director, Customer Service Jobs in Grand Rapids, MI

Join a dynamic team driving new customer acquisition in healthcare. This high-impact role focuses on executive relationship building, consultative sales, and solution development within dental and aes...

Shape operational excellence by leading complex initiatives across multiple client accounts, driving measurable improvements in efficiency, cost, and quality. Collaborate with teams to optimize proces...

Champion customer growth through innovative strategies that boost retention, adoption, and expansion for a thriving Microsoft Solutions segment. Lead a high-performance team to maximize customer lifet...

Unlock your potential by leading corporate account strategies across multiple diagnostic sectors, fostering partnerships with health systems and laboratories to drive growth and innovation. Shape the...

Join a team that's driving revenue growth by building strategic relationships with national accounts in key markets. Shape the future of sales through innovative strategies and exceptional client mana...

Join a dynamic team driving audience strategy, measurement, and automation in retail media. Collaborate across departments to enhance advertiser value and establish cohesive data practices. Lead initi...

Engineer operational excellence within warehousing; lead efforts to improve efficiency and support onboarding in new markets across the network. Drive strategic initiatives, leveraging technology to o...

Drive success in utility sales by leveraging relationships and cutting-edge tools. Own the sales cycle and cultivate partnerships with utilities to meet business needs. Join us in a metrics-driven rol...

Optimize supplier relationships to enhance the production quality and efficiency of drug-device combination products, ensuring compliance and effective logistics in pharmaceutical manufacturing proces...

Transform the future of enterprise delivery by leading GBS initiatives, integrating services, and ensuring ongoing process improvements that elevate operational effectiveness and strategic execution a...

Lead the charge in delivering exceptional client success by overseeing a team of Implementation Consultants, ensuring timely project completions, cultivating strong client relationships, and fostering...

Grow your career by leading revenue growth and strategic engagement with key healthcare executives. This role demands expertise in multi-product SaaS sales and deep sector insights to develop and nurt...

Build a world-class technical support team, driving operational excellence and innovative problem-solving across cloud environments while collaborating closely with engineering to enhance service deli...

Elevate your career by leading strategic global accounts, fostering executive relationships, driving revenue growth, and enhancing customer success through effective account management and mentorship...

Drive the global supply chain strategy and execution for sourcing, procurement, and materials management. Lead a diverse team to improve service performance and drive cost-efficiency across operations...

Optimize global sourcing execution by leading a high-performing team, ensuring timely purchasing activities and compliance with established governance standards while driving efficiency and stakeholde...

Manage and lead service teams to increase market share while ensuring customer satisfaction and efficient operations. Drive profitability and oversee key strategies and budgets for growth in a dynamic...

Drive client relationships and team performance while managing operations, promoting business development, and ensuring compliance with standards. Lead a committed team to achieve strategic goals and...

Elevate the analytics agenda by leading a high-performing team to drive strategic insights across Marketing, Sales, and Finance, influencing key business decisions and fostering a culture of data-driv...

Lead the charge in managing a talented team, driving successful commercial real estate transactions and ensuring alignment with client goals through effective negotiation and strategy implementation...

Drive strategic new logo acquisition across the East region, leading a team of sellers to close complex enterprise deals. Collaborate cross-functionally to enhance market reach and deliver tailored so...

Grow your career with a dynamic team driving revenue through strategic enterprise sales. Own the sales cycle for a leading freight platform by connecting with key stakeholders and navigating complex p...

Pioneer customer retention strategies while leading dynamic teams to enhance save rates, reduce churn, and achieve revenue goals across inbound and outbound operations. Collaborate cross-functionally...

Lead and optimize the order-to-cash cycle, driving process improvements and strategic credit management while managing a small team to enhance cash flow and reduce financial risks across multiple busi...

Transform the service experience by leading innovation in intelligent virtual agents and contact center platforms while overseeing technology integration and team development to enhance operational ou...