Director, Customer Service Jobs in Durham, NC

Lead the development of customer success strategies, driving retention and growth in a fast-paced environment while enhancing executive relationships and ensuring exceptional value delivery across B2B...

Join a dynamic team as you drive business growth in the West Region by leveraging relationships, implementing innovative strategies, and delivering exceptional consultative services to clients and bro...

Discover a dynamic role driving revenue growth within a designated territory. Collaborate with a high-performing team to cultivate partnerships with retail pharmacies, present business solutions, and...

Empower client success by leading TPA account management efforts, driving satisfaction, retention, and strategic initiatives to elevate financial performance and operational alignment across teams and...

Elevate the impact of our Professional Services organization by driving GTM strategies, enhancing service delivery models, and fostering client relationships to ensure effective adoption of our softwa...

Drive growth and customer success by leading consultative sales for CDMO solutions in the pharma sector. Build executive-level relationships and deliver tailored manufacturing support from concept to...

Drive the product narrative for a comprehensive identity security platform. Lead marketing initiatives across business units while ensuring cohesive messaging and competitive positioning to enhance ma...

Empower life and annuity carriers through technology-based solutions by leveraging your extensive network and expertise to drive new business and underwriting sales, from prospects to closed deals in...

Accelerate growth by leading Professional Services initiatives to enhance revenue. Oversee sales process improvements, drive client engagement, and ensure high-quality solutions. Collaborate with team...

Lead the execution of complex software implementations, ensuring effective client delivery through direct engagement, cross-functional coordination, and comprehensive risk management. Drive operationa...

Unlock potential by cultivating strong client relationships, driving sales strategy, and fostering collaboration among teams to ensure tailored solutions meet client needs, while effectively managing...

Unlock potential by joining a dynamic team where you’ll drive strategic sales, develop key relationships, and influence go-to-market strategies for a rapidly evolving payments landscape, making signif...

Contribute to the growth and satisfaction of enterprise clients by managing complex accounts, ensuring seamless execution and strategic alignment. Drive revenue growth and maintain relationships with...

Drive strategic product vision and execution in the Procurement domain. Lead a high-performing team, integrating modern SaaS capabilities with capital planning and construction workflows, to achieve s...

Elevate operational performance through strategic leadership and coaching. Drive growth, service stability, and accountability in a multi-unit service environment, ensuring sustained business improvem...

Unlock efficient quality management by leading a global team driving customer satisfaction and compliance through effective complaint handling, post-market surveillance, and continuous improvement ini...

Lead the charge in enterprise program innovation, directing cross-unit strategies to enhance execution and governance on multi-million dollar initiatives, while fostering collaboration, transparency...

Lead the charge in optimizing logistics operations across multiple sites. This strategic role requires managing complex customer relationships, ensuring safety initiatives, and driving efficiency whil...

Accelerate progress at the intersection of strategy and operations, driving high-performance marketing systems and data governance. You'll partner closely with executive leadership to optimize revenue...

Unlock potential by creating impactful customer marketing strategies to drive retention, expansion, and adoption in a collaborative, data-driven environment that enhances customer engagement and drive...

Join a team that's redefining product marketing in a high-growth AI-centric environment. Lead strategic initiatives, own key messaging, and shape impactful marketing efforts that engage shop owners an...

Drive successful delivery of innovative solutions for MSOs and broadband providers. Collaborate with internal and external teams to execute product initiatives from concept to rollout, ensuring they m...

Oversee clinical research site operations to ensure compliance and timely execution of studies, leading a team dedicated to achieving enrollment and quality targets while maintaining rigorous standard...

Elevate customer experience by leading strategic retention and loyalty initiatives. Drive measurable impact through data-informed insights and foster a high-performing team, dedicated to enhancing sat...

Lead the charge in shaping a high-performance culture by partnering with Finance, Legal, and Operations teams to enhance talent management, org design, and employee engagement in a rapidly growing env...