Director, Customer Service Jobs in Cleveland, OH

Engage as a strategic leader to drive global supply chain excellence across an $800M spend. Collaborate closely with VPs to implement effective SIOP strategies, enhance performance, and support hyper...

Champion a unified customer engagement strategy, enhancing HCP and KOL experiences across therapeutic communities to create a seamless, impactful journey that meets enterprise objectives and drives su...

Lead the charge in actuarial excellence by building high-performing teams, developing innovative pricing strategies, and managing complex insurance portfolios to drive profitability and enhance market...

Lead and inspire a talented team dedicated to enhancing customer success through strategic retention, expansion, and satisfaction efforts, fostering a culture of excellence and innovation in a fast-pa...

Grow your career with leadership in business development, targeting the Behavioral Health sector. Leverage your expertise to drive sales, establish client relationships, and exceed financial goals whi...

Empower strategic project delivery by leading the PMO, advancing execution standards, and nurturing high-performing project teams. Collaborate across functions, ensuring initiatives align with organiz...

Champion our enterprise sales growth by leading and developing a high-performing team across the North Central U.S., driving strategy, accountability, and client engagement to close high-value deals a...

Lead the charge in driving business development by generating and managing high-value client relationships, leveraging cross-functional insights to craft solutions that align with client needs and fue...

Empower operational efficiency by leading merchant onboarding, underwriting, and risk management for a growing payments platform. Optimize processes using data-driven decision-making and AI-driven aut...

Contribute to impactful trade solutions by guiding clients on customs regulations, developing comprehensive project plans, and offering expert analysis to navigate complex import/export challenges whi...

Lead operational strategy and execution to optimize revenue streams across diverse markets. Collaborate with cross-functional teams to improve processes and drive successful outcomes in business and s...

Lead the strategic direction and execution of Intelligent Document Processing and TotalAgility, driving significant product growth, customer engagement, and market positioning through innovative AI so...

Pioneer a transformative Lifecycle marketing strategy to enhance customer engagement and conversion at all stages. Drive growth using data-driven insights and AI to create personalized experiences whi...

Lead the charge in guiding government and education clients through cloud adoption and AI transformation. Collaborate across teams to develop strategies that drive customer success and optimize missio...

Join us to lead product management efforts, shaping strategies that drive civic tech innovation. Oversee a talented team, collaborate cross-functionally, and prioritize initiatives, enhancing user eng...

Advance growth and retention for strategic enterprise clients by leading complex expansions and renewals. Foster deep relationships with stakeholders to align solutions with critical initiatives and d...

Optimize workforce management strategies by leading initiatives that enhance staffing efficiency and support service delivery while fostering team development and driving operational excellence throug...

Join a growing team leading product marketing strategies for the carrier segment in a hybrid role. You'll develop brand architecture, drive launch processes, and collaborate across teams to enhance ou...

Lead cross-functional project implementations, ensuring timely delivery and budget adherence. Coordinate teams and suppliers, manage project plans, and enhance delivery methods for optimal results...

Shape and execute a comprehensive marketing strategy, driving brand growth through strong demand generation, digital performance, and content development while leading a collaborative team toward meas...

Lead the charge in defining and evolving the product strategy for SAP S/4HANA Distribution & Transportation, ensuring scalable logistics solutions that support global retail and omnichannel growth whi...

Join a dynamic team as you build and manage a diverse portfolio of Consumer Products clients, leveraging your financial expertise to deliver strategic insights and drive business growth in a collabora...

Engage clients in the aviation sector by driving software sales and solutions. Utilize your industry expertise to build relationships and exceed sales goals while collaborating with teams to enhance s...

Elevate your career by leading the development and execution of innovative total rewards programs that drive talent retention, enhance employee experience, and align with business growth in a dynamic...

Join a team that's driving growth by identifying key opportunities and leading cross-functional initiatives across Marketing, Product, Sales, and Engineering, ensuring teams execute with clarity to ma...