Director, Customer Service Jobs in Chicago, IL

Lead national strategies to engage large healthcare systems, fostering executive relationships that drive adoption of innovative solutions. Oversee complex sales cycles, expanding contracts and foster...

Shape transformative SaaS experiences by leading product strategy, enhancing user engagement, and driving cross-functional growth initiatives to redefine hospital sterile processing operations into a...

Optimize sales operations and drive revenue growth by analyzing trends, forecasting, and collaborating with national accounts, ensuring smooth execution of joint business plans and maximizing supply c...

Shape the future of client service delivery by driving excellence and operational efficiency. Partner with clients to enhance their benefits administration experience while leading complex implementat...

Accelerate progress at the forefront of digital product delivery. Drive complex engagements, manage client relationships, and leverage agile methodologies to guide innovative solutions from concept to...

Shape change management strategies that drive adoption and deliver measurable value across a technology portfolio. Lead a team focused on maximizing technology impact and developing effective change p...

Empower a dynamic support team to deliver exceptional customer care while driving process improvements and engaging cross-functional partners in the healthcare tech landscape. Your leadership will sha...

Discover your potential while enhancing product data accuracy and governance. In this role, you'll lead data management initiatives, ensure ERP integrity, and collaborate with cross-functional teams t...

Drive effective pricing strategy and commercial analytics to enhance profitability, guide data-driven decision-making, and optimize performance across teams in a dynamic manufacturing environment. Col...

Lead the charge in shaping the digital future of our Order Management system by defining product vision, driving cross-functional collaboration, and creating seamless user experiences that elevate B2B...

Lead the Customer Success function, managing strategy and operations to ensure client value from our SaaS platform while driving growth and maintaining high engagement across enterprise accounts...

Lead and develop a high-performing team to drive CX technology strategy, enhancing operational excellence with AI integration. Forge strong relationships with stakeholders to optimize business systems...

Unlock potential by leading the strategy and execution of our Customer Portal, shaping exceptional user experiences for B2B clients across web and mobile platforms while collaborating closely with cro...

Champion a team of planners to optimize transportation operations, ensuring timely product delivery and cost efficiency. Collaborate cross-functionally to foster continuous improvement and strategic p...

Transform client relationships by leading cross-functional teams to execute and analyze digital marketing campaigns while driving initiatives for innovative solutions and maintaining client satisfacti...

Lead the charge in managing client relationships and digital marketing campaigns, ensuring strategic growth and operational excellence across teams while driving innovative solutions for clients in a...

Advance business growth and optimize CX through data-driven strategies, steering connected vehicle services and partnerships, while fostering innovation in a leadership role emphasizing performance an...

Lead the charge in building and executing a comprehensive customer marketing program, encompassing advocacy, community, and lifecycle efforts that directly influence revenue growth and customer retent...

Empower your career as a strategic leader driving audience-first media strategies in healthcare. Collaborate with cross-functional teams to deliver impactful planning, investment, and measurement that...

Unlock potential by driving product strategy for governance and compliance solutions. Lead cross-functional initiatives to enhance product competitiveness and customer satisfaction while ensuring alig...

Lead the Site Logistics & Execution strategy for AP Reading events, ensuring seamless vendor management and operational readiness while guiding the team through crisis situations and optimizing proces...

Grow your career by optimizing operations and enhancing customer experiences in a dynamic retail environment. Lead maintenance, safety, and project management to ensure a cohesive, pleasant shopping a...

Engage in leading a dynamic team dedicated to delivering top-notch offensive security engagements, ensuring delivery quality and client satisfaction, while collaborating with sales to expand accounts...

Elevate customer success for automotive clients by leading a high-impact team focused on retention, growth, and strategic engagement. Drive results through operational excellence and cross-functional...

Champion PRISM's content intelligence engine by architecting B2B systems, integrating financial workflows, and governing user interfaces to redefine commercial decision-making in film, TV, and streami...