Director, Customer Service Jobs in Charlotte, NC

Drive successful execution of segment programs, leading teams to meet objectives while overcoming challenges. Ensure readiness for launches, manage risks, and align cross-functional work to support st...

Drive the optimization of mill operations by leading process engineering initiatives and continuous improvements, enhancing material flow through advanced automation while managing a dedicated team ac...

Shape the Furniture and Textiles product portfolios, guiding strategy and execution. Collaborate with multiple teams to drive market success, innovate designs, and enhance brand identity while managin...

Engage with key trade partners to foster relationships and drive sales growth in the property damage and restoration industry. Your proactive approach will ensure our services are promoted effectively...

Unlock potential by driving business growth through B2B relationships in the restoration industry. You'll establish, nurture, and promote robust partnerships to ensure mutual success, while leading st...

Join a team that's redefining customer experience by building a rigorous QA program that will measure, improve, and elevate support interactions across human and AI channels to drive product enhanceme...

Transform data and insights into strategic direction for Business Banking Digital. Lead AI strategy and portfolio governance while collaborating across teams to enhance client experiences, drive growt...

Shape the future of pharmaceutical distribution by leading strategic initiatives, driving financial analysis, and developing key partnerships to enhance brand product strategy in a collaborative and h...

Pioneer effective pharmacy services by leading a talented team, ensuring compliance with regulations, and enhancing patient access to medications while actively engaging in quality improvement initiat...

Champion cross-functional collaboration and drive sales effectiveness by developing scalable enablement programs that empower teams to excel and deliver exceptional customer experiences, translating s...

Drive impactful customer success initiatives in Financial Services, crafting transformative strategies that align with enterprise goals. Collaborate with CxO-level stakeholders, utilizing a human-cent...

Transform the customer forecourt experience by leading product initiatives that enhance engagement and transactional efficiency. Drive product vision, strategy, and collaboration across tech and busin...

Unlock potential by leading operations within multiple stores, ensuring exceptional customer service, fostering teamwork, and driving sales growth, while overseeing the development of store managers a...

Transform operational strategies to ensure seamless execution of individualized therapies, driving cross-functional collaboration and optimizing delivery across the therapy ecosystem to enhance patien...

Unlock potential by leading the governance and scaling of maintenance systems across automated warehouse operations, ensuring planning standards and execution discipline enhance uptime and cost contro...

Pioneer strategic payer relationships to enhance access, reimbursement, and patient affordability in a critical leadership role. Drive account management strategies while collaborating with cross-func...

Elevate patient and client satisfaction by managing foodservice operations in an acute care hospital. Collaborate across departments to improve quality, efficiency, and safety while mentoring a dynami...

Transform customer outcomes as you lead the Customer Success vision, ensuring retention and growth through strategic oversight and hands-on execution within a dynamic, cross-functional environment...

Drive collaboration across Customer Success, Support, and Professional Services to unify priorities and enhance customer experience through effective management of CSAT and NPS programs and logistical...

Champion strategic enterprise architecture and technology governance, guiding technology investments and aligning priorities. Collaborate with leaders to enhance innovation, manage risk, and drive tec...

Join a team that tackles complex business decisions to enhance consumer packaging strategies. You will analyze market dynamics, collaborate cross-functionally, and drive data-informed recommendations...

Accelerate your sales career by driving new business growth in underserved SMB markets. Engage with clients, identify needs, and showcase T-Mobile’s unmatched solutions to hit your sales goals and dev...

Shape the future of Data Center solutions by analyzing trends, driving strategy, and collaborating with stakeholders to create innovative, customer-centric product offerings that excel in a competitiv...

Accelerate customer success and implementation strategies for virtual care solutions, ensuring seamless launches and ongoing value realization by fostering collaboration between cross-functional teams...

Engage in quality and safety management, ensuring compliance and continuous improvement at our distribution facility. Drive training, audits, and corrective actions to create a safe, efficient work en...