Director, Customer Service Jobs in Charlotte, NC

Lead a dynamic team to drive strategic growth and profitability across a portfolio of key accounts, fostering strong partnerships and aligning cross-divisional strategies to enhance customer experienc...

Drive the Americas Commercial Legal team, leading negotiations on complex software agreements while fostering collaboration and developing talent. Engage with stakeholders to ensure legal alignment an...

Drive exceptional client experiences by leading delivery operations, managing relationships, and leveraging analytics to identify service gaps. Collaborate cross-functionally to ensure seamless execut...

Join a team that oversees the operations of Food & Nutrition Services in an acute care setting. Drive service excellence through efficient foodservice management, promote team development, and enhance...

Optimize customer partnerships by driving operational excellence, resolving site challenges, and enhancing system performance. Collaborate with cross-functional teams to ensure effective delivery of c...

Lead the charge in driving business results and marketplace execution across a diverse portfolio, collaborating with regional teams to achieve growth objectives and enhance operational effectiveness i...

Drive strategic growth and executive relationships across a portfolio of health systems and IDNs. Lead complex sales pursuits, develop multi-year account strategies, and mobilize cross-functional team...

Elevate product strategy and execution by leading cross-functional teams to drive innovation and market growth. Oversee the product lifecycle, mentor talent, and identify new business opportunities to...

Drive the strategic vision for Technical Support, enhancing service delivery and operational efficiency while championing AI transformation and innovation to elevate customer experience and achieve bu...

Elevate the buying experience by leading product strategy, enhancing catalog quality, and optimizing marketplace economics. Drive measurable outcomes through collaboration with operations and engineer...

Transform the sales landscape by leading strategic initiatives that enhance performance management, forecasting, and accountability across the commercial organization, driving profitable growth and ac...

Champion the growth of strategic travel partnerships by leading enterprise sales efforts, securing high-value accounts, and leveraging modern sales frameworks to drive commercial success in a fast-pac...

Lead our product marketing efforts to drive strategy, market growth, and segmentation for innovative public safety software. Collaborate with teams to translate product features into compelling messag...

Lead the charge in developing and implementing customer strategies to enhance retention and growth. Collaborate across teams to align initiatives with corporate goals while analyzing market trends and...

Lead strategic initiatives to enhance client retention and growth, collaborating across teams to align with corporate objectives and market trends while driving program success and delivering impactfu...

Accelerate your career by leading sales growth and strategic partnerships in the Executive Benefits sector. Drive revenue, expand market presence, and enhance employee protection through innovative id...

Shape the future of enterprise-scale cybersecurity by leading vulnerability management initiatives. Drive program strategy, enhance client relationships, and mentor teams to achieve measurable risk re...

Drive growth by leading a team of provider relations representatives, managing key provider relationships, and implementing strategies to enhance service offerings and revenue within the compounding p...

Lead the charge in developing high-performing partnerships and teams to drive growth in North America's aftermarket channel, collaborating across functions to enhance partner performance and customer...

Join a team that's driving strategic sales in TMS, WMS, and SaaS solutions. Lead initiatives to achieve sales targets, develop customer relationships, and promote innovative technology offerings while...

Manage the transformation of Customer Support into a strategic function, driving operational efficiency and enhancing service quality. Lead a team to implement innovative strategies that elevate the c...

Lead transformative sales enablement initiatives, driving team performance and productivity through strategic execution and innovative technology. Collaborate with leadership to enhance seller effecti...

Drive innovative media strategies for healthcare clients, leveraging audience insights and performance data. Collaborate with cross-functional teams to enhance planning processes and deliver impactful...

Lead the charge in sustainability as a senior executive, driving growth and innovation in occupier facilities management. Mentor teams, enhance client relationships, and spearhead strategic initiative...

Inspire a data-driven customer support team, overseeing daily operations, coaching agents, and driving performance metrics to enhance service quality and team development in a transformative support e...