Director, Customer Service Jobs in Charlotte, NC

Oversee customer success initiatives, build a high-performing team, and cultivate trusting relationships with enterprise clients to enable successful clinical trials through our platform. Drive strate...

Champion our global ABM program by developing personalized strategies for strategic accounts, leveraging collaborative efforts across teams to enhance engagement and drive growth. Innovate with creati...

Pioneer new business lines in a fast-growing consumer market. Drive strategies from concept to revenue, collaborating across teams. Embrace hands-on operation to scale innovative solutions that levera...

Transform the supply chain landscape by driving technology solutions that enhance inventory management, vendor relations, and purchasing processes. Collaborate with cross-functional teams to optimize...

Transform relationships with local agencies and advertisers to drive revenue growth and ensure Yelp's advertising solutions resonate in the SMB market. Cultivate strong partnerships and leverage your...

Lead the charge in demand generation strategy, directing acquisition efforts to convert prospects into customers. Collaborate cross-functionally to optimize multi-channel programs, drive strategic ini...

Unlock actionable insights by managing a talented team of analysts, collaborating across functions to enhance supply chain performance, and delivering impactful data-driven solutions while fostering t...

Drive IT Service Excellence by redefining service management with innovative frameworks, integrating AI for automation, and shaping transformative programs at the CIO level, while maintaining rigorous...

Shape the future of healthcare solutions by driving product definitions, collaborating with cross-functional teams, and enhancing pharmacy operations. Leverage deep domain knowledge to translate busin...

Shape the future of healthcare supply chains by owning product lifecycle, engaging cross-functional teams, and driving impactful market strategies. Your expertise will directly influence how organizat...

Unlock potential by driving product enhancements and aligning strategies with customer needs. Collaborate with technical teams to evaluate new ideas, ensure timely resolutions, and foster growth in ou...

Drive patient access initiatives by supporting healthcare providers in reimbursement processes and payer requirements. Collaborate with cross-functional teams to enhance office education and execute s...

Drive customer engagement and growth as a results-oriented Account Manager, collaborating with key stakeholders to deliver tailored automation solutions and exceed profitability goals while ensuring l...

Drive the integrity and compliance of financial reporting in a high-impact leadership role, overseeing accurate financial statement preparation and ensuring adherence to US GAAP for a dynamic, omnicha...

Lead the charge in supervising production teams to enhance safety, quality, and workflow. Champion continuous improvement and build strong employee relations in a dynamic manufacturing environment whi...

Lead operational excellence by managing site operations, optimizing efficiency, and developing talent. Collaborate on strategic plans to enhance product quality and growth while fostering a culture of...

Drive legal strategy by managing litigation, regulatory inquiries, and privacy frameworks. Collaborate closely with cross-functional teams while leveraging AI to enhance efficiency. Own projects with...

Manage global payroll operations across 18 countries, ensuring accurate, compliant processing while enhancing employee experience. Collaborate cross-functionally to drive payroll strategy, automation...

Join a dynamic sales team as you drive new business growth by targeting health plans, employers, and healthcare systems. Leverage expertise in complex negotiations to develop tailored solutions and ex...

Lead the charge in advancing quality assurance for cutting-edge radiopharmaceuticals. Oversee development quality, regulatory compliance, and team leadership, ensuring alignment with GMP and enhancing...

Unlock potential by managing complex client relationships and delivering tailored banking solutions, while advising senior leadership to craft innovative business strategies that meet dynamic client n...

Drive enterprise payroll operations and workforce administration for a complex, decentralized organization, overseeing compliance, integration, and operational transformation to support growth and acq...

Drive quality excellence across Life Sciences labs by implementing and improving Quality Systems that align with regulatory standards. Lead Quality Managers to ensure compliance and elevate data integ...

Drive new business growth within enterprise accounts while building trusted relationships with C-level executives in the utilities and energy sector. Collaborate with teams to create tailored solution...

Lead the charge in digital brand strategy, overseeing email marketing, online reputation, and social media engagement to enhance customer experience and brand consistency across all digital channels...