Director, Customer Service Jobs in Charlotte, NC

Accelerate pricing transformation by leading strategy, packaging design, and monetization initiatives. Drive cross-functional alignment and execution to evolve and simplify portfolio offerings, ensuri...

Drive compliance and reliability in the electric utility sector, ensuring adherence to NERC Operations & Planning and CIP standards to enhance grid stability and security. Collaborate with teams to im...

Drive high-velocity sales strategies in key accounts, executing growth initiatives and enhancing business performance across the Southeast region while collaborating with diverse teams to maximize mar...

Elevate client relationships and drive revenue growth by leading a team of account managers focused on mid-market accounts. Ensure high customer satisfaction and align strategies with broader business...

Join a team that drives innovation in geographic information systems while leading cross-functional developers in an Agile environment. Your expertise will enhance project management for significant m...

Lead the charge in transforming IT operations across diverse locations, ensuring reliable systems and support for a hybrid workforce. Collaborate with cross-team leaders to strategically advance techn...

Elevate procurement strategies in a critical growth area, driving supplier performance and capacity planning while leading a distributed team in North America. Collaborate with leaders across operatio...

Transform the procurement strategy for Home Delivery Operations in North America, leading a dynamic team to optimize supplier performance while balancing capacity, cost, and service quality across a r...

Advance your career as a Data Product Owner, collaborating between underwriting and data teams to define and deliver critical data solutions and reporting. Ensure clarity of requirements and foster st...

Shape the future of client service by driving effective communication and strategic proposals. Collaborate with technicians and clients to deliver tailored HVAC solutions while managing key accounts a...

Lead the product marketing strategy and competitive intelligence for multiple portfolios, driving impactful launches and effective storytelling. Collaborate closely with cross-functional teams to achi...

Join our team as you drive operational excellence in technology delivery, managing production support and customer interactions for a mid-size HealthPlan. You'll play a key role in ensuring seamless c...

Unlock your potential as you lead product marketing strategy and execution. Drive cross-functional collaboration to shape market positioning, optimize launches, and ensure customer advocacy while buil...

Unlock potential by leading sales strategies for large-scale energy solutions. Drive revenue growth, manage customer relationships, and negotiate high-value contracts while collaborating with engineer...

Join a team that's shaping the future of energy solutions. Drive sales strategy and foster relationships in the commercial energy sector while leading a dynamic pipeline of opportunities. Leverage you...

Lead a high-autonomy engineering team to deploy AI solutions across departments, ensuring real-world adoption of cutting-edge software while bridging technical and business domains for impactful workf...

Optimize client service strategies to enhance satisfaction and drive growth. Lead cross-functional teams through complex client engagements while fostering collaboration. Ensure performance excellence...

Lead strategic account initiatives and drive growth in automotive refinish partnerships. Collaborate with cross-functional teams to enhance customer value and ensure alignment with business objectives...

Drive operational excellence by leading a diverse Loan Servicing and Asset Management platform, setting strategic direction while fostering talent and ensuring compliance across commercial real estate...

Empower growth through leadership in business development, driving new sales contracts by coordinating cross-functional teams. Utilize strategic deal-making expertise to expand client relationships an...

Manage labor and employee relations strategies, ensuring positive engagement and communication while collaborating with leadership to enhance workplace culture and compliance in a multi-state organiza...

Reimagine operational excellence by leading strategic initiatives, enhancing franchisee performance, and driving financial growth in a dynamic environment while building a high-performing team dedicat...

Elevate employee experience through strategic global benefits management. Lead design and governance of diverse programs while partnering with cross-functional teams to ensure competitive and sustaina...

Manage outside counsel engagement and performance to optimize legal services, focusing on workers' compensation claims and expense management, ensuring compliance with guidelines and enhancing operati...

Unlock your potential as you define and execute a strategic vision across IAM platforms. Foster innovation, standardize operations, enhance capabilities, and lead a talented team dedicated to operatio...