Director, Customer Service Jobs in Boston, MA

Join a team that's shaping Customer Success by leading a skilled group focused on enhancing client engagement across diverse account tiers while utilizing data-driven insights to foster retention and...

Drive innovation and strategy in our Salesforce ecosystem. Collaborate with leaders across multiple functions to enhance customer connections and lead a high-performing team. Shape the future of CRM a...

Lead the charge in transforming revenue cycle operations, overseeing strategic management and driving performance excellence to enhance cash flow and operational efficiency across multiple facilities...

Drive business growth by leading new logo acquisition and account management across mid-tier retail accounts, ensuring effective sales strategies for revenue targets and maintaining strong customer re...

Drive strategic growth and client relationships as part of an innovative team dedicated to transforming the Life Sciences sector with cutting-edge SaaS solutions. Your leadership will empower impactfu...

Join a team that's shaping the future of customer servicing by developing strategies and operations to enhance support efficiency and satisfaction, while cultivating a dynamic, growth-oriented work en...

Drive customer satisfaction and revenue growth by managing key SMB accounts. Foster strong relationships, advocate for client needs, and collaborate with internal teams to deliver value, ensuring cont...

Lead the charge in agile delivery management, guiding cross-functional teams to achieve high-impact technology outcomes. Foster a culture of collaboration, drive continuous improvement, and deliver me...

Shape efficient telecom operations, leading teams to ensure reliable systems and performance across enterprise voice and contact centers, while optimizing costs and managing vendor relationships to su...

Lead the charge in driving sales growth within the Healthcare Sales team. Foster customer relationships to enhance trust and satisfaction, while managing strategic plans for new business across Diagno...

Take ownership of managing and optimizing sales teams for enterprise solutions, driving revenue growth while ensuring excellent service and training. Collaborate across teams to enhance performance ob...

Inspire growth as you lead a team of Customer Success Managers to drive retention, enhance product adoption, and build strategic customer partnerships while fostering a culture of accountability and i...

Join a team that's passionate about marketing and communications! Drive strategic initiatives and manage vendors to elevate creative output, ensuring alignment across channels. Your expertise will hel...

Elevate your career by leading sales strategies and initiatives, driving business growth through innovative client relations, and managing a dynamic sales team to maximize revenue potential across div...

Transform product enablement by creating compelling narratives that engage buyers. Collaborate across teams to define demo strategies and support high-impact sales efforts. Lead initiatives that drive...

Join a team that's dedicated to driving business success through financial analysis. Leverage your expertise to support strategic decision-making and enhance operational performance in a dynamic, fast...

Unlock your potential by managing key partner relationships in the CTV and programmatic advertising landscape, driving revenue growth through strategic initiatives and collaboration while fostering an...

Build a high-performing team by developing strategies, managing operations, and optimizing resources to enhance performance in a dynamic environment focused on Final Mile delivery excellence...

Champion a transformative demand engine by architecting integrated marketing systems. Lead diverse teams to optimize GTM strategies, engage channel partners, and ensure seamless regional execution whi...

Lead the enhancement of customer experience strategies, driving engagement and success while managing and mentoring a high-performing team. Focus on process improvements, customer satisfaction, and re...

Contribute to HVAC and VRV projects by engaging with clients and learning independently in a supportive mentorship-driven environment that enhances your engineering expertise...

Lead the management of Patient Services initiatives while ensuring quality, cost, and service targets are met. Drive program evolution, oversee client relationships, and develop strategic business pla...

Lead the charge in driving revenue growth by managing full sales cycles, engaging healthcare stakeholders and delivering complex SaaS solutions tailored to Ambulatory Surgery Centers and their unique...

Accelerate B2C growth through data-driven marketing strategies, leading revenue and customer acquisition initiatives while collaborating across teams to improve conversion rates and enhance brand pres...

Lead the charge in B2C marketing strategies to drive revenue growth, customer acquisition, and brand expansion. Collaborate closely with cross-functional teams to optimize performance and shape market...