Director, Customer Service Jobs in Boston, MA

Drive contract renewals and enhance customer relationships across regions. Collaborate with executives to optimize retention strategies and lead proactive initiatives that improve renewal rates and cu...

Lead and develop a high-performing PMO, driving success in complex municipal technology projects while enhancing cross-functional collaboration and continuous improvement for scalable growth...

Champion operational excellence at a dynamic firm by leading Desktop Support teams, ensuring seamless hardware lifecycle management, and optimizing end-user tech environments while achieving zero down...

Execute regional marketing strategies to enhance product adoption and brand awareness. Drive market development through effective leadership, collaboration, and innovative campaigns that elevate patie...

Elevate your marketing skills by leading consumer campaigns in a dynamic biopharma environment. Contribute to strategic initiatives, collaborate with teams, and leverage data to drive impactful consum...

Join our dynamic team as a Senior Customer Success Manager, driving customer satisfaction and product adoption through relationship building and expert guidance in cybersecurity solutions. Your role i...

Pioneer the operational success of strategic accounts by managing relationships, problem-solving, and driving account expansion in the technical cloud infrastructure space. Ensure successful integrati...

Lead transformative finance initiatives in Supply Chain FP&A, overseeing $1B+ spend, budgeting, forecasting, and analytics. Act as strategic partner to executive leadership, driving decision support...

Drive branch success by enhancing client experiences and overseeing daily operations. Balance sales growth and team development while championing service excellence and building relationships with cli...

Join a dynamic team to grow and manage customer accounts, enhancing client success in fintech digital transformation. Collaborate with internal experts to drive client satisfaction, expand solutions...

Lead the development and execution of omnichannel strategies, driving impactful marketing campaigns and enhancing customer engagement within a dynamic, multi-functional team across diverse platforms...

Unlock potential by leading a dynamic team in field service operations. Drive excellence in commissioning and support of complex MV drive systems while shaping talent and ensuring customer satisfactio...

Join a dynamic sales team to drive growth in a new vertical, owning full-cycle sales while building foundational processes. Collaborate with leadership, manage customer relationships, and adapt swiftl...

Drive the enterprise business development strategy, leading a national team to create scalable growth systems while maintaining a strong cultural foundation. Build lasting executive relationships and...

Transform customer relationships by acquiring small business accounts through proactive sales strategies. You'll apply solution-based selling to demonstrate product value and close deals, while develo...

Optimize workforce productivity by leading implementations of Labor Management Solutions. Collaborate with teams to enhance operational efficiency within distribution centers while providing training...

Drive strategic market initiatives and manage customer relationships while overseeing budget planning and sales targets. Collaborate internationally to implement effective marketing strategies and ach...

Execute impactful learning solutions for commercial Oncology teams, enhancing skills and knowledge to improve customer engagements. Lead onboarding, training programs, and cross-functional partnership...

Optimize procurement processes for steel components, ensuring quality standards are met while collaborating cross-functionally to drive cost-saving initiatives in a fast-paced supply chain environment...

Deliver operational excellence as you oversee administrative functions in a leading surgical oncology program. Collaborate with clinical leaders to enhance patient experience and drive strategic initi...

Transform the way we drive sales and engagement in immunology by leading a team of Account Managers, crafting strategic regional plans, and collaborating cross-functionally to enhance customer experie...

Contribute to the success of automation projects by collaborating with cross-functional teams, managing site implementations, and driving innovative solutions to enhance operational efficiency and cus...

Shape customer relationships and drive aftermarket revenue by managing accounts, developing strategies, and collaborating with cross-functional teams to deliver exceptional service and support across...

Empower teams by leading client account management in financial services, overseeing operations, ensuring client satisfaction, and driving continuous improvement initiatives in a hybrid environment. C...

Lead a team to deliver exceptional client account management in Transfer Agency. Shape operational strategies, enhance onboarding processes, and drive departmental initiatives to surpass performance m...