Director, Customer Service Jobs in Boston, MA

Lead the charge in transforming customer experience through strategic change. Drive the CXAI vision into actionable programs, ensuring measurable outcomes and cultural shifts across a global organizat...

Accelerate progress at a leading firm by driving multi-channel sales growth, leading strategic initiatives, and building high-performing teams that ensure operational excellence in major retail and e...

Advance operational excellence by leading the transformation of Commercial Lines underwriting and service operations. Collaborate with cross-functional teams to enhance efficiency, improve service del...

Deliver operational excellence across branch networks, leading strategic initiatives to enhance member experiences while managing cash operations, vendor relationships, and equipment lifecycle managem...

Optimize branch operations by leading strategic initiatives for service delivery, compliance, and operational excellence while fostering collaboration with leadership and partners to enhance member ex...

Lead the charge in optimizing content approval operations within marketing. Collaborate with stakeholders to enhance strategy and execution across teams, ensuring compliance and driving continuous imp...

Optimize product initiatives by understanding user funnels and driving enhancements. Lead launch efforts and champion A/B testing while collaborating with cross-functional teams. Elevate customer expe...

Unlock potential by driving sales strategies for family building solutions in small to mid-market employer groups. Lead consultative engagements, exceed revenue targets, and collaborate with teams to...

Engage with a dynamic team to drive new customer acquisition across the East, lead high-impact sales strategies, and leverage AI insights for pipeline growth. Inspire excellence in team performance wh...

Lead the charge in commercial finance leadership across the Americas, driving global standards, enhancing processes, and delivering data-driven insights to optimize performance in a complex, dynamic e...

Empower project success as a Program Manager, overseeing execution quality and financial performance across multiple commissioning projects while developing Project Managers to achieve strategic objec...

Lead Global Clinical Supply Chain operations, optimizing project delivery and ensuring compliance for clinical trials. Collaborate with internal teams and external partners to manage supply logistics...

Accelerate digital transformation by developing a robust data foundation, integrating systems, and establishing governance practices to support AI-driven initiatives across multiple business functions...

Inspire high-performance sales teams, driving revenue growth in government risk and fraud sectors. Oversee strategy for new client acquisition and retention, analyze sales data for trends, and foster...

Drive Nutrafol's ERP transformation by leading D365 F&O implementation, ensuring seamless migration from QuickBooks. Partner with stakeholders to optimize financial operations and enhance user adoptio...

Transform your career by driving the strategic direction in Cardio, Renal, and Metabolic therapeutic areas, supporting commercial insights and pipeline development through collaboration and innovative...

Drive global financial planning and analysis, enhance performance, and oversee budgeting processes while collaborating with cross-functional teams to deliver strategic insights and support long-term b...

Unlock growth by driving strategic partnerships and new business in Higher Education. You will manage enterprise accounts and collaborate with teams to deliver tailored AI storage solutions in a highl...

Pioneer precision and accountability in project scheduling across diverse warehouse builds and automation deployments. Shape the future through effective project coordination and executive reporting t...

Join a team that's driving innovation in MedTech sales, leveraging data and analytics to create tailored client solutions while building lasting relationships with key decision-makers in a complex env...

Shape the future of healthcare by driving optimization and performance initiatives. Lead consulting engagements with hospitals and health systems, enhancing operational effectiveness and nurturing cli...

Champion strategic communications initiatives that enhance brand visibility and engagement. Collaborate with leadership to develop public relations strategies, manage content creation, and oversee ext...

Innovate enterprise security frameworks by leading strategic initiatives, managing risk, and enhancing compliance while fostering a high-performing team to protect assets and ensure personnel safety i...

Lead the charge in managing a high-performing account management team, ensuring exceptional service delivery to clients in the Public Sector & Labor. Drive growth and retention while fostering collabo...

Accelerate progress at an innovative company by leading revenue growth and sales strategies across multiple regions. Build and scale a high-performing sales team, integrate newly acquired businesses...