Director, Customer Service Jobs in Boston, MA

Lead the development of a high-performing General Liability claims team, ensuring timely resolution of complex claims while providing strategic direction and fostering professional growth across multi...

Reimagine healthcare payer operations by driving AI strategies and product vision across claims, member management, and benefit configuration, ensuring innovative capabilities deliver measurable value...

Transform your career by driving enterprise sales for innovative investment solutions. Collaborate with marketing and product teams to expand our market presence, engage with key clients, and achieve...

Oversee end-to-end clinical supply chain for multiple studies, ensuring timely execution, risk management, and cross-functional alignment within a dynamic environment, driving optimization and maintai...

Join a team that's dedicated to crafting memorable events while enhancing customer service and engagement. Oversee marketing efforts and logistics from conception to execution, ensuring exceptional ex...

Join a dynamic team to manage and elevate marketing efforts, from digital campaigns to unforgettable live events. Leverage your hospitality passion to ensure client satisfaction and operational excell...

Optimize the student enrollment journey by owning the lifecycle marketing strategy. Drive automation, improve conversion rates, and enhance prospect experiences using data-driven insights across vario...

Manage media business operations while delivering financial insights and solutions for a portfolio of clients. Collaborate with cross-functional teams and stakeholders to enhance operational efficienc...

Transform supply chain processes into Agentic Business Processes, driving strategic growth through executive relationship development and consultative selling. Collaborate across functions to ensure s...

Lead the charge in transforming supply chain processes with strategic sales leadership. Collaborate with executives and cross-functional teams to drive enterprise business growth and enhance customer...

Empower innovative transformation by overseeing Customer Success operations, driving technology and AI strategies, and leading a high-performing team. Collaborate cross-functionally to enhance custome...

Drive the creation and leadership of a high-performing Account Management team, enhancing dealer partner engagements and outcomes while fostering growth and collaboration across the organization...

Elevate product design and user experience by leading a multidisciplinary team to craft cohesive hardware and digital solutions that resonate with customers and drive brand loyalty across all touchpoi...

Lead the charge in Employee Relations for a complex 14-state region, guiding a team of ER Directors. Serve as a strategic partner to senior leaders, ensuring compliance, effective issue resolution, an...

Join a dynamic team as you drive marketing strategies, enhance channel profitability, and collaborate across functions to deliver impactful product launches and promotions, while analyzing market tren...

Accelerate growth by leading strategic initiatives and managing performance in a dynamic environment. Collaborate with teams to enhance service delivery and drive revenue while nurturing talent to ach...

Engage in strategic growth and operational excellence as you lead a diverse region. Drive revenue, enhance customer satisfaction, and foster employee development while navigating a dynamic environment...

Transform the Florida Imaging sales landscape by leading a high-performing team to achieve revenue, margin growth, and operational excellence. Foster a positive culture while ensuring strategic alignm...

Create impactful retail marketing assets by leading production design initiatives. Collaborate with cross-functional teams to ensure quality and brand consistency while managing complex projects in a...

Lead operational excellence within the Customer Success teams, driving impactful programs that enhance performance and efficiency while fostering collaboration across cross-functional teams in a dynam...

Lead the charge in transforming Cloud Operations by driving operational health, stability, and performance for our Enterprise Imaging cloud platform, ensuring compliance, and fostering innovation thro...

Pioneer innovative creative strategies while harnessing data-driven insights. Lead a dedicated team to enhance brand performance across multiple channels, shaping impactful health narratives that reso...

Empower your career by leading financial strategy in Higher Education. Shape pricing, contracts, and team development while driving profitable growth in complex client engagements across a dynamic and...

Transform financial planning success by leading a dedicated group of planners, streamlining processes, and delivering insightful training to enhance client service and drive organizational excellence...

Lead the charge in managing a high-performing Bulk Customer Success team to ensure successful fiber internet launches, deepen customer engagement, and foster lasting relationships in the multifamily s...