Director, Customer Service Jobs in Boston, MA

Drive biologics drug product development and external manufacturing, ensuring alignment with strategic objectives. Leverage expertise to oversee tech transfer, CMC strategy, and GMP compliance while l...

Elevate the Sales Support experience by transforming workflows with AI-driven models, enhancing visibility and responsiveness, and spearheading cross-functional growth initiatives that deliver measura...

Partner with us to drive HR initiatives for our Field Services team, supporting technical professionals in achieving impactful project results. Collaborate on employee relations, retention strategies...

Elevate organizational change initiatives by leading and supporting teams. Provide strategic direction and oversight for change management programs while fostering collaboration across departments to...

Join a team that's dedicated to driving impactful projects and collaborative innovation. You will lead cross-functional initiatives, streamline processes, and enhance overall efficiency within the org...

Grow your career with an innovative role leading retention marketing strategies that enhance customer journeys. Drive high-touch engagement for key accounts while developing automated solutions for br...

Discover an opportunity to shape the future of operations by leading a strategic team focused on driving revenue growth and enhancing go-to-market efficiency. Collaborate across functions to optimize...

Shape strategic partnerships to enhance dialysis services in skilled nursing facilities. Drive acquisition efforts and collaborate with leadership to develop market strategies that propel growth and i...

Join us to drive enterprise success by managing vital customer relationships, optimizing contract renewals, and collaborating with diverse teams to enhance platform adoption and revenue growth for key...

Lead the financial reporting process and oversee payroll operations, ensuring compliance and efficiency across technical accounting, audits, and tax compliance. Collaborate with teams to enhance proce...

Lead and innovate facilities operations by ensuring safety, efficiency, and strategic advancements in a patient-centered environment, while managing multidisciplinary teams and overseeing capital proj...

Unlock new business potential by driving revenue growth in Life and InsurTech markets through strategic sales efforts. Engage with C-level executives to foster relationships, identify opportunities, a...

Lead the charge in building an in-house legal function that drives revenue and supports growth in a privacy-centric tech environment. Collaborate with executives on commercial, compliance, and privacy...

Lead a high-performing sales team focused on State & Local Government. Drive sales strategies, build client relationships, and foster an impactful culture to achieve revenue growth and elevate custome...

Champion operational excellence by leading membership status determinations, ensuring accuracy and compliance while driving improvements and utilizing AI tools to optimize workflows in a fast-paced, i...

Unlock potential by driving B2B sales in a dynamic territory, building relationships and negotiating agreements that enhance customer satisfaction and revenue growth for global logistics solutions...

Take ownership of integrated marketing strategy across multiple channels, focusing on campaign execution and alignment with product and sales teams to drive engagement and growth within enterprise IT...

Unlock potential by leading complex claims management for Management Liability. Ensure effective strategy execution and maintain customer satisfaction through expert analysis, negotiation, and complia...

Champion sourcing strategies and supplier management for complex global categories, focus on cost efficiency and quality improvement while collaborating across engineering and operations teams to supp...

Join a team that's dedicated to driving sales growth and customer satisfaction. As a Sales Manager, you'll develop strategic plans to enhance profitability and expand business within your region while...

Drive the evolution of marketing technology, leading cross-functional teams to optimize systems and data infrastructure for enhanced automation and performance across channels. Deliver strategic visio...

Accelerate progress at a dynamic organization by leading Salesforce architecture, guiding a dedicated team, and ensuring that system integration and functionality align with business growth and strate...

Drive financial strategies and analytics to support decision-making and planning initiatives. Collaborate with leadership to enhance modeling, forecasting, and budget management, enabling scalable gro...

Shape the future of last mile operations by driving efficient delivery solutions, managing staff, and enhancing customer satisfaction while overseeing multi-regional operations and compliance with con...

Lead marketing operations initiatives by managing PMRC processes and collaborating across teams. Drive successful execution of congress strategies, print fulfillment, and commercial meetings while opt...